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Truly Swahili

At the core of Truly Swahili is a commitment to the traveler. We specialize in connecting travelers with exceptional local experiences, bridging the gap between global travel desires and the rich offerings of local cultures. Our focus is on curating journeys that go beyond the ordinary, transforming trips into treasured, lifelong memories. We believe in travel as an enlightening journey, a chance to immerse in the unique tapestry of local stories, cultures, and landscapes, offering more than just a visit, but a gateway to extraordinary, personalized travel experiences.

Truly Swahili is part of the following groups: Kenya Travel Agents, Rwanda Travel Agents, Tanzania Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Truly Swahili

Memorable Kenya Great Rift Valley trip
Kenya | Nov 3 - Nov 7, 2026

M
Mahendri R.
Honolulu, HI | Reviewed on Nov 14, 2026
Memorable and enjoyable trip to Great rift valley lakes in Kenya (Naivasha and Nakuru)
Planning: Appreciate that the itinerary was tailored to our interests and needs and that our concerns were addressed promptly. Side cultural trips and boat trips were well organized. Virtual video meeting prior to trip was a very nice touch. Fred and Carol did a great job.
Guide/driver: John was amazing- knowledgeable, competent, kind, great driving, flexible, ensured we got to see and do all that we...
Read more

Memorable and enjoyable trip to Great rift valley lakes in Kenya (Naivasha and Nakuru)
Planning: Appreciate that the itinerary was tailored to our interests and needs and that our concerns were addressed promptly. Side cultural trips and boat trips were well organized. Virtual video meeting prior to trip was a very nice touch. Fred and Carol did a great job.
Guide/driver: John was amazing- knowledgeable, competent, kind, great driving, flexible, ensured we got to see and do all that we had wanted.
Accommodation: We expected a better level of accommodation at Lake Naivasha. The Muthu lodge was disappointing in quality although well located.
Experience: I was astonished at the abundance of birds and wild animals and terrain we were able to experience in this short (5 day) period of time, and would highly recommend this trip.

Hotel Reviews
Sopa Lodge Nakuru
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Muthu Lake Naivasha Country Club
Naivasha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Boat Cruise on Lake Nakuru
Afternoon Boat Cruise on Lake Nakuru
Nakuru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Boat Cruise On Lake Naivasha
Afternoon Boat Cruise On Lake Naivasha
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Guided birding and Nature drive
Guided birding and Nature drive
Naivasha
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Fred John Wasswa

Truly Swahili planned an incredible trip for ...
Tanzania | Aug 27 - Sep 6, 2026

A
Andrea P.
Newark, NJ | Reviewed on Sep 11, 2026
Truly Swahili planned an incredible trip for us! We could not have enjoyed it more, every day was a truly unforgettable experience. We had the most amazing time enjoying everything Tanzania has to offer, seeing the incredible animals at the Ngorongoro Crater, the Serengeti as well as relax in the beautiful beaches of Zanzibar. Our kind and knowledgeable guides and drivers made this the trip of a lifetime! Thank you to Melvin, Irene, Walter, Frances, Alawi, Baraka, Angelo and the entire team... Read more

Truly Swahili planned an incredible trip for us! We could not have enjoyed it more, every day was a truly unforgettable experience. We had the most amazing time enjoying everything Tanzania has to offer, seeing the incredible animals at the Ngorongoro Crater, the Serengeti as well as relax in the beautiful beaches of Zanzibar. Our kind and knowledgeable guides and drivers made this the trip of a lifetime! Thank you to Melvin, Irene, Walter, Frances, Alawi, Baraka, Angelo and the entire team for every detail throughout our stay, we cannot thank you enough!

Hotel Reviews
Arusha Serena Hotel
Arusha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karatu Simba Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Safari Lodge Serengeti

The most incredible hotel we have ever stayed at! You are truly immersed in nature and are able to appreciate the life of the Serengeti.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Zanzibar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Hike on Mountain Kilimanjaro
Day Hike on Mountain Kilimanjaro
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Serengeti National Park
Full Day Safari Experience at Serengeti National Park
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling in Zanzibar
Snorkeling in Zanzibar
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Manyara Cultural Experience and biking Safari
Lake Manyara Cultural Experience and biking Safari
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Game Drive
Evening Game Drive
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari Experience at Serengeti National Park
2nd Day Full Day Safari Experience at Serengeti National Park
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon Safari at Serengeti
Hot Air Balloon Safari at Serengeti
Tanzania
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Sep 27, 2026

Thank you so much for the wonderful words. It was truly a pleasure planning your journey and having you experience some of the very best of Tanzania, from Ngorongoro and the Serengeti to the beautiful beaches of Zanzibar. I am so glad to hear that you had such an incredible time.

I will be sure to share your kind words with Irene, Walter, Frances, Alawi, Baraka, Angelo, and the rest of our team. We loved being part of your adventure and hope to welcome you back to East Africa again someday. Karibu tena!

Uganda was everything I hoped for, thanks to Steven and Fred!
Uganda | Jul 20 - Jul 31, 2026

K
Kristina L.
the Netherlands | Reviewed on Aug 16, 2026
My Uganda trip, booked through kimkim, was an incredible experience overall. The itinerary covered everything I had hoped for: gorilla trekking, chimpanzee tracking, and Queen Elizabeth National Park were all absolute highlights, each with fantastic wildlife sightings and well-timed, well-organized days. A special mention goes to my guide and driver, Steven, who was outstanding throughout the trip. He was knowledgeable, attentive, and brought a level of care and professionalism that made a... Read more

My Uganda trip, booked through kimkim, was an incredible experience overall. The itinerary covered everything I had hoped for: gorilla trekking, chimpanzee tracking, and Queen Elizabeth National Park were all absolute highlights, each with fantastic wildlife sightings and well-timed, well-organized days.

A special mention goes to my guide and driver, Steven, who was outstanding throughout the trip. He was knowledgeable, attentive, and brought a level of care and professionalism that made a real difference, from the way he timed the trekking activities to how he handled logistics day to day. He's a big part of why this trip felt so memorable.

I also want to highlight Fred, who checked in with me by phone almost every day to make sure everything was going smoothly. That level of attentiveness gave me real peace of mind traveling alone, and it didn't go unnoticed.

One area for improvement: the overall pricing felt too high, not because anything was missing from the trip, but because it's clear a significant markup was added on top of the actual bookings. This isn't a reflection of Steven's or Fred's work, both of which were excellent; it's specifically feedback on kimkim's pricing structure. If I might book with them again, I'd go in more price-conscious, even though the on-the-ground experience was fantastic.

Activity Reviews
Full Day Chimpanzee Trekking
Full Day Chimpanzee Trekking
Kibale National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Game Drive in Queen Elizabeth National Park
Game Drive in Queen Elizabeth National Park
Queen Elizabeth National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gorilla Tracking in Bwindi
Gorilla Tracking in Bwindi
Bwindi Impenetrable National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ride 4  a Woman Biking Community Tour
Ride 4 a Woman Biking Community Tour
Bwindi Impenetrable National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Game Drive in Queen Elizabeth National Park
Half Day Game Drive in Queen Elizabeth National Park
Queen Elizabeth National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kazinga Channel Water Safari
Kazinga Channel Water Safari
Queen Elizabeth National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Aug 17, 2026
Hi Kristina, Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me to know that your Uganda adventure was such a memorable experience. I'm especially happy to hear that Steven's care and professionalism, along with the regular check-ins, helped make your solo journey feel smooth and reassuring. It was a real pleasure being part of your trip, and I'm grateful for the opportunity to have helped create those special memories. Thank you as well for... Read more

Hi Kristina,

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me to know that your Uganda adventure was such a memorable experience.

I'm especially happy to hear that Steven's care and professionalism, along with the regular check-ins, helped make your solo journey feel smooth and reassuring. It was a real pleasure being part of your trip, and I'm grateful for the opportunity to have helped create those special memories.

Thank you as well for your honest feedback on the pricing. I really appreciate you sharing it, and I'll certainly keep it in mind.

Wishing you many more wonderful adventures ahead.

Melvin

Very nice trip in Kenya and Tanzania
Tanzania | Jul 11 - Jul 25, 2026

Felipe
Felipe P.
Switzerland | Reviewed on Jul 26, 2026

Very nice trip in Nairobi, Masai Mara, Serengeti, Ngorongoro and Zanzibar 🇹🇿🇰🇪🦏🐆🦒🐘🦓

Local specialist: Stephan Meyer-Buenau

We enjoyed our safari tremendously. John, ou...
Kenya | Jul 12 - Jul 18, 2026

R
Roger D.
Sunland Park, NM | Reviewed on Jul 20, 2026
We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos. Read more

We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos.

Hotel Reviews
Serena Hotel Nairobi
Nairobi

Excellent hotel with very good service. Swimming pool is heated.

Authenticity & Character
Very stylish.
Location
Since we were transported we have no opinion about the location. It was close enough to the airport
Staff
Very personal service.
Cleanliness & Comfort
Egret Savannah Camp
Nakuru

Very nice positioned in a natural environment. Staff is extremely friendly. Accommodation is pleasant.

Authenticity & Character
Location
Well positioned in a natural environment.
Staff
All staff deserve the credit.
Cleanliness & Comfort
Mara serena lodge
masai mara

We enjoyed this hotel very much. The cultural aspects of it were very special.

Authenticity & Character
Cultural aspect. Friendliness of staff.
Location
Quite far, but that is the whole idea of the National,park.
Staff
Friendliness
Cleanliness & Comfort
Activity Review
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

There were no flamingos, which was a disappointment.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jul 20, 2026

Thank you so much for your kind review. We’re delighted to hear you had such a wonderful safari and that John made your journey so memorable. We’ll be sure to share your kind words with him.

We also appreciate your feedback regarding the flamingos at Lake Nakuru. Unfortunately, the high water levels have caused many of them to relocate in recent years. That said, they do occasionally return, as they did last year, so sightings are still possible, although never guaranteed.

It was a pleasure hosting you, Roger, and we hope to welcome you back to East Africa again soon.

This was a bucket list adventure and our buck...
Kenya | Jul 3 - Jul 12, 2026

P
Pat F.
Ashburn, VA | Reviewed on Jul 20, 2026
This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!! Read more

This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!!

Hotel Reviews
Naivasha Sopa Lodge
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Mara Game Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skynest Residences by CityBlue
Nairobi

Just a bit loud at night because of street music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi
Quality of Experience
Guides, Drivers and Staff
Transport
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya
Transfer from Nairobi to Naivasha  via the Rift Valley View Point
Transfer from Nairobi to Naivasha via the Rift Valley View Point
Kenya
Relax at leisure
Relax at leisure
Nairobi
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya

There were several nice ostrich meandering about. One walked past me and brushed her feathers with my arm. How fortunate I was to have such a personal encounter.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jul 20, 2026
Hi Pat Thank you so much for your wonderful review. Reading that your bucket list adventure turned into a journey where your “bucket overflowed” truly means the world to us. It was an absolute pleasure designing this safari with you, and we’re delighted to hear it matched everything you had hoped for. John will be especially touched by your kind words. He is passionate about sharing the incredible wildlife, culture, and traditions of East Africa, and it’s wonderful to know he made such a... Read more

Hi Pat

Thank you so much for your wonderful review. Reading that your bucket list adventure turned into a journey where your “bucket overflowed” truly means the world to us.

It was an absolute pleasure designing this safari with you, and we’re delighted to hear it matched everything you had hoped for. John will be especially touched by your kind words. He is passionate about sharing the incredible wildlife, culture, and traditions of East Africa, and it’s wonderful to know he made such a lasting impression while ensuring you felt safe and well cared for throughout your journey.

Thank you for trusting us with such a special trip. We look forward to welcoming you back for your next East African adventure. Until then, we wish you many happy memories of the wildlife, landscapes, and friendships you made along the way.

The whole experience just exceeded my wildest dreams!
Kenya | Jul 3 - Jul 12, 2026

E
Emily R.
Sheboygan, WI | Reviewed on Jul 14, 2026
Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't! Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams! Read more

Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't!

Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams!

Hotel Reviews
Skynest Residences by CityBlue
Nairobi

Would gladly stay here again. It was clean, check-in was easy, and the suites were huge. There was some noise from the nearby city but the hotel offered earplugs. Also very nice to have a washing machine in the suite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

The rooms seemed slightly dated but the experience with the animals up close more than made up for it. I would gladly stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

Was under construction when we were there. Our room was pretty small but we still had a great stay. I believe the new lodges will be larger.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Mara Game Camp

Wow Wow Wow!!! Absolutely the best stay of our trip. I would highly encourage anyone to stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Joseph, our guide in Hell's Gate, was not my favorite. Kind of pushy with reviews/sales at his private shop.
Transport
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya

This was my favorite game drive of the whole trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Nairobi to Naivasha  via the Rift Valley View Point
Transfer from Nairobi to Naivasha via the Rift Valley View Point
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Relax at leisure
Relax at leisure
Nairobi
Quality of Experience
Guides, Drivers and Staff
Transport
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi

This was such a fun way to kick off our trip. Our guide, John, was incredible and we saw many animals due to his knowledge and skill.

Quality of Experience
Guides, Drivers and Staff
Transport
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

This ended up not as sunrise but midday with lunch. Regardless, it was amazing! The food was incredible, the staff fantastic, and the drinks were flowing. It was a really relaxing experience nestled between game drives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya

Wow! I'm so glad we did this. Absolutely a highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya

Just amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jul 15, 2026
Hey Emily, Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams. It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive. On behalf of everyone... Read more

Hey Emily,

Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams.

It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive.

On behalf of everyone at Truly Swahili, thank you for trusting us with such a special adventure. We hope the memories you made in East Africa stay with you for many years, and we would be honored to welcome you back whenever you’re ready for your next adventure.

Moms 70th birthday
Tanzania | Jun 16 - Jun 25, 2026

J
Jewel B.
Tampa, FL | Reviewed on Jul 02, 2026
very responsive both before, during and after the trip and great selection of activities and hotels. Something we should have asked at orientation, but was not as clear that we would have the same guides/vehicle throughout which was a nice pleasant surprise, but went in not knowing how the actually safaris/ guides would work. Also was mentioned would be more comfortable flying back, but was not told upfront that it would be transfers back in the Safari Jeeps and bumpy roads which is why we... Read more

very responsive both before, during and after the trip and great selection of activities and hotels. Something we should have asked at orientation, but was not as clear that we would have the same guides/vehicle throughout which was a nice pleasant surprise, but went in not knowing how the actually safaris/ guides would work. Also was mentioned would be more comfortable flying back, but was not told upfront that it would be transfers back in the Safari Jeeps and bumpy roads which is why we originally did not opt to fly as assumed would be an easier drive to airport. Also had to ask several times about a refund for one activity but eventually was resolved.

Activity Reviews
Tanzanian Inspired Flavours
Tanzanian Inspired Flavours
Tanzania

Was a great cultural experience, but was quit long for one day right after travel.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Safari at Serengeti
Hot Air Balloon Safari at Serengeti
Tanzania

highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided visit to the Birding  Sanctuary in Ngorongoro
Guided visit to the Birding Sanctuary in Ngorongoro
Ngorongoro

was not a guided visit, but the hotel was nice and there were a lot of birds to observe just walking alone in hotel

Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Kenya

Saw so many animals and great guides.

Evening Game Drive
Evening Game Drive
Kenya

same as before great guides and lots of animals seen

Half Day Safari Experience at Tarangire
Half Day Safari Experience at Tarangire
Tanzania

same as before great guides and lots of animals seen

2nd Day Full Day Safari Experience at Serengeti National Park
2nd Day Full Day Safari Experience at Serengeti National Park
Tanzania

same as before great guides and lots of animals seen

Full Day Safari Experience at Tarangire National Park
Full Day Safari Experience at Tarangire National Park
Tarangire National Park

great park, was long day having a travel from Arusha then full day safari so maybe some preparation ahead of time about options for a break etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long trips and vehicle was very bumpy with bad suspension so was tough for person who has to urinate frequently or for my elder mom with back issues.
Coffee Tour in Ngorongoro
Coffee Tour in Ngorongoro
Ngorongoro

was a nice cultural experience but was less about the coffee, was assuming was a larger plantation/farm that focused on coffee.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jul 08, 2026
Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our responsiveness and are delighted to hear that you enjoyed the selection of hotels and experiences. We also sincerely appreciate your constructive comments. You are absolutely right that we could have done a better job during the orientation in explaining that you would have the same guide and vehicle throughout the safari. We are pleased this turned out to be a positive... Read more

Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our responsiveness and are delighted to hear that you enjoyed the selection of hotels and experiences.

We also sincerely appreciate your constructive comments. You are absolutely right that we could have done a better job during the orientation in explaining that you would have the same guide and vehicle throughout the safari. We are pleased this turned out to be a positive surprise, but we agree that this should have been communicated clearly from the outset so you knew exactly what to expect.

Regarding the return journey, thank you for highlighting this as well. We understand how the expectation of a more comfortable transfer could have been confusing, and we will ensure we are much clearer in future about when road transfers are involved, the expected driving conditions, and how they compare with flying so our guests can make fully informed decisions.

We also apologize for the delay in resolving the refund for the cancelled activity. While we are glad it was ultimately sorted out, we understand the frustration of having to follow up multiple times, and we are reviewing our internal processes to ensure these matters are handled more proactively in the future.

Thank you again for traveling with us and for helping us improve. We hope to have the opportunity to welcome you back to East Africa for another unforgettable journey.

Animals were the highest
Tanzania | Jun 9 - Jun 20, 2026

T
Therese K.
Los Angeles, CA | Reviewed on Jun 27, 2026
Simba, our guide, provided us with limited information about our destination, expected sights, return time, and lunch schedule. He rarely checked in on our well-being or preferences. The 10-11 hour days on bumpy, dusty roads were excessively long. Simba took numerous personal photos and videos, which often delayed our progress. He promised to share them, but didn’t. I feel taking photos is a personal experience and don’t desire anyone else’s photos. Kaka, our guide, was entertaining, but... Read more

Simba, our guide, provided us with limited information about our destination, expected sights, return time, and lunch schedule. He rarely checked in on our well-being or preferences. The 10-11 hour days on bumpy, dusty roads were excessively long. Simba took numerous personal photos and videos, which often delayed our progress. He promised to share them, but didn’t. I feel taking photos is a personal experience and don’t desire anyone else’s photos. Kaka, our guide, was entertaining, but after the fourth day, his inaccurate animal facts became annoying. I prefer truth over myths. KaKa’s body odor was overwhelming, so I sat in the far back.

Hotel Reviews
Serengeti Sametu Camp

Camp was authentic with all modern convenience, and comforts.

Authenticity & Character
Location
Location was great for touring the Serengeti
Staff
Staff was pleasant and accommodating. David, who served us daily, was a very attentive and kind.
Cleanliness & Comfort
Nice pool area to relax after a dusty bumpy game drive.
Neptune Pwani Beach Resort & Spa Zanzibar
Zanzibar

Resort was well laid out with lots of pool area. The restaurants open at 6:30 or 7 PM with only one location to get food during other time a day.

Authenticity & Character
Location
I would skip Zanzibar in the future. It’s nothing like the pictures in the traveling magazines. The hotel was a diamond in the rough literally. Hotel was nice with surrounding areas was extremely poor, dirty and run down.
Staff
Hotel staff was good
Cleanliness & Comfort
Hotel was clean and comfortable. I have to carry around a big block of wood with a your room key all day.
Ngorongoro Lions Paws Camp

Accommodations were lonely. Service was top-notch. Helen made the food memorable with her and gracious personality. Overlooking the crater from the hill was beautiful. The sunrises and sunsets were incredible.

Authenticity & Character
I called quality accommodation that the vet was a little hard
Location
For visiting the crater, this is the place to stay.
Staff
The staff was warm and accommodating, making us feel at home. Helen made every day more memorable.
Cleanliness & Comfort
Bed was a little too big and too hard
Activity Review
Full-day Prison Island, Nakupenda and Stone Town Tour
Full-day Prison Island, Nakupenda and Stone Town Tour
Tanzania

Not with visiting

Local specialist: Stephan Meyer-Buenau

Kenya Masai mara, Tanzania Serengeti, Rwanda gorilla trekking
Kenya | May 25 - Jun 6, 2026

Rajesh
Rajesh P.
Woodway, TX, USA | Reviewed on Jun 22, 2026
we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing... Read more

we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing experience.

Hotel Reviews
Fairview Hotel, Nairobi
Nairobi

they have restaurant 24 hours and they serve hot food anytime. location was very peaceful, convinent, safe and rooms are cleaned and comfortable. Staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiloreza Volcanoes Ecolodge
Musanze

very friendly service, feels like home, they wash your shoes after you come back from trekking, food was amazing, they did bon fire at our request just for us that was very kind .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coffee Tour in Ngorongoro
Coffee Tour in Ngorongoro
Ngorongoro
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jun 23, 2026

Thank you so much for your kind words. It was truly a pleasure to be part of your journey through Kenya, Tanzania, and Rwanda.

I’m delighted to hear that everything went smoothly and that Norman, Simba, Kaku, and Nelson helped make the experience so memorable. I will be sure to share your feedback with Caroline, Fredo, Irene, and the rest of the team, they will be thrilled to hear it.

Thank you for trusting us with your adventure. We hope to welcome you back to East Africa again someday.