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Your Custom Journey

Established in 1985, Customized s.r.l is a family run private tour operator, 100% Italian located in Mestre, (near Venice).

Over the course of decades, Customized s.r.l has made a name for itself which signifies quality and reliability within the fast-growing travel industry, Soon after launching, the CEO realized that the future of travel was changing and decided to create Your Custom Journey; a Luxury brand dealing directly with high-end individual travelers.

Our company guarantees unique services, all of which are provided by an expert and professional team of 50 employees. Our Travel Designers, those who personally create your itineraries, are people with great experience and, above all, they are great travelers themselves. They could not create a tailor-made itinerary for you if they did not know the destination themselves.

Our mission
Our goal is to create bespoke itineraries that give you the opportunity to experience a custom-designed journey with unforgettable and life-enriching moments and incredible unique experiences of our beautiful Country.

Your Custom Journey is part of the following groups: Italy Travel Agents

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Recent Trip Reviews for Your Custom Journey

Our 30th anniversary trip was a magical 12 da...
Italy | Oct 2 - Oct 12, 2026

David
David P.
Boston, MA | Reviewed on Nov 06, 2026
Our 30th anniversary trip was a magical 12 days in the northern half of Italy. We started by experiencing the best of the art, food and historic sights of Rome and Florence with incredible guides. We sampled and prepared fabulous food and wine in Tuscany/Chianti areas and met some special local people and guides. We proceeded on to the vine-filled hills of Piedmont. We hunted for truffle, ate at a Michelin star restaurant, and toured some incredible Borolo wineries. From there, we... Read more

Our 30th anniversary trip was a magical 12 days in the northern half of Italy. We started by experiencing the best of the art, food and historic sights of Rome and Florence with incredible guides. We sampled and prepared fabulous food and wine in Tuscany/Chianti areas and met some special local people and guides. We proceeded on to the vine-filled hills of Piedmont. We hunted for truffle, ate at a Michelin star restaurant, and toured some incredible Borolo wineries. From there, we traveled to Lake Como and had a few days of R&R and shopping. Finally, we wrapped up with a few days at Milan and an incredible tour of the Last Supper and shopping and dining at the Galleria.
This was an incredible trip that was made extra special as a result of Kimkim’s attention to detail. The logistics were extra special. Our tour guides were incredibly knowledgeable and our drivers and attendants were on time and professional. This was a trip that will be tough to beat!

Hotel Reviews
Umiltà 36
Rome

This hotel is a sleeper. It looks like any hotel from the outside. But the location is awesome and the rooms are incredible. They staff was very professional.

Authenticity & Character
They had a great breakfast and fabulous rooms
Location
Close proximity to the Trevi Fountain and Spanish Stairs.
Staff
Very professional
Cleanliness & Comfort
The room was perfectly appointed and the turndown service was a nice treat
Hotel Balestri
Florence

The location of this was excellent. I would have paid a bit more to get a hotel that’s a little fancier. The room was small and the bathroom was below expectations. The elevators were small and slow. The breakfast was adequate.

Authenticity & Character
There wasn’t much character, the bathroom was small and the shower was poorly designed and old.
Location
This is a great location.
Staff
The staff was decent, and acceptable
Cleanliness & Comfort
The hotel was clean. There weren’t any turndown services. I think the interior and facility is a bit old.
Palazzo Venezia
Como

The staff was impeccable trained and the location was the best. Our room was on the lake! A beautiful view.

Authenticity & Character
A beautiful property with high end service and staff
Location
We watched the boat races and the finish to the Lombardi Bicycle race from the open window of our hotel room. Incredible
Staff
Extremely helpful employees from the bar, butler, to the restaurant staff!
Cleanliness & Comfort
Just modern, clean and tastefully decorated
Hotel Relais Montemarino
Borgomale (CN)

We loved this hotel stay. It’s a beautiful retreat in the mountains.

Authenticity & Character
This is a beautifully updated property with incredible views
Location
The hotel was close to amenities of the city as well as the many vineyards.
Staff
I can’t say enough about the staff. The washed and folded out laundry, helped us with directions, and the food/bar staff were friendly and helpful
Cleanliness & Comfort
This is a very clean and tidy property.
Hotel The Square Milano Duomo
Milan

We were only in Milan for one night. The hotel is pretty big and very busy. It’s a bit of a walk to the Galleria area but the hotel was functional and did the job.

Authenticity & Character
There isn’t much character to this property. It’s a large hotel without many amenities and an ok location
Location
I wish we were closer to the Galleria.
Staff
The staff was adequate. Not stellar but I have no complaints.
Cleanliness & Comfort
It was average to above average cleanliness
Activity Reviews
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

We had a great tour guide, we got into the property before everyone else. We basically had the Colosseum to ourselves for an hour. Our guide was very knowledgeable and friendly. We loved the tour

Quality of Experience
Guides, Drivers and Staff
Transport
On time, courteous, bi-lingual, and professional guides and drivers
Brunelleschi Pass- Access to all monuments of Piazza del Duomo Florence
Brunelleschi Pass- Access to all monuments of Piazza del Duomo Florence
Italy

This was a good pass. The directions to the access points with the pass were difficult to find. We struggled to know which museums and churches were accessible with the pass. I think a summary with directions in English from kimkim would help. The pass itself was tough to decipher.

Grape Stomping and Wine Tasting
Grape Stomping and Wine Tasting
Italy

This was a great experience. We toured the winery, stomped grapes, tasted wine and ate an incredible homemade meal.

Quality of Experience
Food
The homemade paste and the wines produced on premise were fabulous
Guides, Drivers and Staff
Our guide was an incredible interface with the lovely family/owners of the winery.
Transport
Our guide was also the driver. She also toured us through Castellina in Chianti. A gorgeous old village!
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome

Our tour guide was very knowledgeable and personable. I would recommend her to anyone. We got right into St Peter’s quickly and efficiently. This was a wonderful experience.

Quality of Experience
The knowledge of our guide and her familiarity of the property and its contents was incredible.
Guides, Drivers and Staff
O just an incredible experience!
Transport
Professional driver and a nice clean vehicle.
Private Tour of Legendary CRU in 4wd car and Barolo Experience with Lunch
Private Tour of Legendary CRU in 4wd car and Barolo Experience with Lunch
Italy

We went to the Giovani Rosso Winery for a personal tour and tasting. We also had an incredible meal with the tasting. The wine is superb and the guides and chef (Frederico) were so personable. We loved them all (and the wine).

Quality of Experience
The chef and tour guide were excellent. The wine was superb
Evening Aperitivo Tour
Evening Aperitivo Tour
Rome

We didn’t have high expectations for this tour but it was an incredible experience. We loved our tour guide! She brought us to a small suburb of Rome on the other side of the river. We met some wonderful shop owners, we ate at small bakeries and eateries, and had some great local wines from the Rome area. The Rome version of arancini was unbelieveable. Best I ever had!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

We loved this tour. Visiting Michelangelo’s David statue was the highlight of our trip. We were excited to see this sculpture and our guide was incredibly helpful to us. We got a tour of Academmia City first and finished with David. A splendid tour that I will never forget.

Quality of Experience
Michelangelo’s works are simply fabulous
Guides, Drivers and Staff
What a knowledgeable guide!
Transport
Shared cooking class in Pienza
Shared cooking class in Pienza
Italy

We really loved this cooking class. We had 2 couples that made pasta and biscotti with our instructor. We cooked, toured the farm, ate our meal and had some wine. A great cultural experience. We met so many nice people, learned to make real Italian pasta, and enjoyed a mountainside meal with wine. What’s not to like

Quality of Experience
An intimate cooking and rural Italian farm experience.
Guides, Drivers and Staff
Our driver was a real pro. He had a beautiful Mercedes sedan and I felt safe at all times. We were with him for many hours and he was a great driver
Transport
Truffle visit experience
Truffle visit experience
Italy

My wife is a dog lover and we wanted to experience truffle hunting first hand. Our tour was fabulous. What a great time.

Quality of Experience
We got the insights of truffle hunting
Guides, Drivers and Staff
A real professional young woman! She had excellent control of her dog(s)
Express Milan Last Supper Tour
Express Milan Last Supper Tour
Milan

Seeing Divinci’s Last Supper is a special activity. Well worth it!

Quality of Experience
It was a good group tour with headphones
Guides, Drivers and Staff
The tour guide was very knowledgable
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Nov 06, 2026

Hi David,
I am so happy that the trip was exactly what you are looking for.
This is the major purpose of my job...
What my team and I truly want to share with you is our passion for Italy: our culture, our traditions, and all those little details that make this country so special.
Most of all, we want you to feel at home while you were here, and to create memories that stay with you long after you return home.

I am glad we could do it.
Looking forward to organise other Italian adventures soon,
A presto, valeria

Everything was perfect! The hotels, and the ...
Italy | Oct 12 - Oct 20, 2026

Emily
Emily D.
Duncan, OK, USA | Reviewed on Oct 28, 2026
Everything was perfect! The hotels, and the tour guides and even the drivers were all wonderful, exactly as decribed and on time everyday. We loved the hotel in Cinque Terre, The Hotel Porto Roca, with the balcony overlooking the sea and town. We hiked the hills and enjoyed the free time shopping and exploring. We enjoyed the beautiful Cathedral complex of Pisa and had enough time to eat lunch where Maria recommended, overlooking the leaning tower. The central location of Colle Val... Read more

Everything was perfect! The hotels, and the tour guides and even the drivers were all wonderful, exactly as decribed and on time everyday. We loved the hotel in Cinque Terre, The Hotel Porto Roca, with the balcony overlooking the sea and town. We hiked the hills and enjoyed the free time shopping and exploring. We enjoyed the beautiful Cathedral complex of Pisa and had enough time to eat lunch where Maria recommended, overlooking the leaning tower. The central location of Colle Val D'Elsa was very nice to be able to drive to the hill top towns. The choices of wineries were all amazing, with views, history, delicious wines and food also. We loved each one and learned that 2 in one day was too much! Our favorite may have been Colle Bereto. They were so hospitable, and had top quality organic wines & olive oil. They even showed us the pasta being made for our lunch that day, delicious! The amazing landscape and historic hilltop towns were beautiful, we loved getting lost in these towns, and eating gelato along the way. Lucia was very accomondating in every way, even when we had a change on the last day of tours. We will recommend KimKim and it's tour companies, and plan to travel with them again. Maybe Austria? Thank you and Ciao!!

Hotel Reviews
Hotel Orto de' Medici
Florence

Wonderful quiet historic hotel in the heart of Florence. Great location and delicious buffet breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porto Roca
Monterosso

Such a wonderful location and great balcony! The rooms were very spacious and clean, and the food was all delicious. We especially loved the breakfast buffet. Thank you for sending the shuttle to come pick us up at the bottom of the hill! Loved It!!

Authenticity & Character
Location
very close to town, but on the hillside overlooking the Mediterrean sea
Staff
Cleanliness & Comfort
Hotel Palazzo San Lorenzo & Spa
Colle Val D'Elsa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Museums special: small group guided tour of Uffizi and Accademia Galleries
Museums special: small group guided tour of Uffizi and Accademia Galleries
Florence
Quality of Experience
Guides, Drivers and Staff
Private transfer  with stop in Pisa
Private transfer with stop in Pisa
Italy

Our very nice driver with Maria, our guide, arrived on time to travel to Pisa. Maria was very informative and sweet and explained all about the Catedral complex. It was all so beautiful and amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to Tuscany via Bolgheri  for a wine tasting session
Private transfer to Tuscany via Bolgheri for a wine tasting session
Italy

Beautiful drive, and our driver was wonderful. The Chiappini Winery was so beautiful, we even were able to meet the owner. We enjoyed delicious organic wines, and a wonderful meat and local cheese tray. We purchased a case of wine to be shipped home. Wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Montepulciano & Montalcino
Wine tasting in Montepulciano & Montalcino
Italy

Montalcino was beautiful, could have spent more time there, but we really enjoyed the winery, Podere Le Ripi and their innovative way they processed their wines. The wine tasting and lunch was absolutely wonderful with a view to match!! We purchased several wines and olive oil to ship home. We enjoyed Montepulciano and the historic wine cellars there, fascinating! Could have spent more time in the town, but really enjoyed visiting the copper shop, and shipped 2 items home. And of course enjoyed gelato!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Excursion to San Gimignano and Volterra with Wine Tasting and Tuscan Lunch
Private Excursion to San Gimignano and Volterra with Wine Tasting and Tuscan Lunch
Tuscany

All the history and beauty of the hilltop town we absolutely loved!!! We enjoyed all the shops in San Gimignano, not enough time there, so we may have to go back to both San Gimignano and Volterra. There were many museums in Volterra that seemed interesting, but only had time to explore one. We enjoyed the winery Podere La Marronaia, and the view while having lunch and the wine tasting was wonderful! We purchased olive oil and wine to ship home.

Quality of Experience
Guides, Drivers and Staff
Transport
Siena Discovery & Chianti Wine
Siena Discovery & Chianti Wine
Italy

We had a change of plans this day, which was our last day, and elected not to go to Siena. I feel it would have been rushed and we should spend more time there. We really enjoyed the sleepy towns of Castelinna and Radda, which were beautiful. We stopped at the winery Colle Bereto, and were very impressed with the detail they placed when processing thier wines. The wine tasting and lunch were outstanding! Homemade pasta using the wheat they grew there and made that morning, delicious! We purchased olive oil and wines to ship home. The main building was an old church from 1300's which was beautiful, along with all the landscaping. We then travelled back to Florence and enjoyed shopping and dinner near our hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cinque terre Card
Italy

Really enjoyed the beauty and serenity of the area! The towns were wonderful and picturesque!!

Quality of Experience
Private food tour in Florence with highlights
Private food tour in Florence with highlights
Italy

Enjoyed walking and getting the layout of Florence where we tasted different kinds of pastry breads, also a truffle sandwich. We also experienced a light charcuterie board meal with wine and bread. We walked through the busy night's popular areas.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Nov 05, 2026
Thank you from the bottom of my heart for your beautiful words! It was truly a pleasure putting this itinerary together for you. From our very first conversations, I could tell that you were someone who appreciated not only art and beautiful places, but also good food, wonderful wine, and authentic experiences. I immediately felt we were on the same wavelength, and that made planning this journey for you an absolute joy!
I'm so happy everything went so well and, above all, that you enjoyed...
Read more

Thank you from the bottom of my heart for your beautiful words! It was truly a pleasure putting this itinerary together for you. From our very first conversations, I could tell that you were someone who appreciated not only art and beautiful places, but also good food, wonderful wine, and authentic experiences. I immediately felt we were on the same wavelength, and that made planning this journey for you an absolute joy!
I'm so happy everything went so well and, above all, that you enjoyed every experience with the same genuine enthusiasm and joy you showed from the very beginning.
That's what makes my work so rewarding!
A heartfelt thank you again for trusting me with your Italian adventure! ❤️

Great Trip
Italy | Oct 14 - Oct 23, 2026

Laura
Laura P.
Boston, MA | Reviewed on Oct 24, 2026
All our drivers were excellent. Alberto and Pepe stood out from the rest. Our guide at Pompei, JonLuca, was excellent, as was our guide at the Coliseum and Forum. I can’t remember her name.
Gatto Bianca in Capri was my favorite hotel. Did the chair lift in Anacapri, and the Blue Grotto in Capri. Tons of fun.
Read more

All our drivers were excellent. Alberto and Pepe stood out from the rest. Our guide at Pompei, JonLuca, was excellent, as was our guide at the Coliseum and Forum. I can’t remember her name.
Gatto Bianca in Capri was my favorite hotel. Did the chair lift in Anacapri, and the Blue Grotto in Capri. Tons of fun.

Hotel Review
Hotel Gatto Bianco
Capri

Tucked away a bit from the cobblestones. Was within walking distance to shops and restaurants. Unique and charming setting, friendly and helpful staff. I would definitely stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere

The service was exceptional with special atte...
Italy | Sep 27 - Oct 12, 2026

Phyllis
Phyllis A.
Los Angeles, CA | Reviewed on Oct 24, 2026
The service was exceptional with special attention to my needs and of my group. Chiara was so great and Alesandra our driver to Santa Caterina was wonderful!
The tours were so informative and helpful.
Martina met us at train station was very helpful and kind.
It was a pleasure to meet all of the drivers and tour guides!
Read more

The service was exceptional with special attention to my needs and of my group. Chiara was so great and Alesandra our driver to Santa Caterina was wonderful!
The tours were so informative and helpful.
Martina met us at train station was very helpful and kind.
It was a pleasure to meet all of the drivers and tour guides!

Hotel Reviews
Hotel Principe di Villafranca
Palermo
Authenticity & Character
Unique and very charming
Location
Room was very comfortable and clean
Staff
Always willing to assist me as I needed cane to get around.
Cleanliness & Comfort
Always good service
Hotel Capri Sorrento - Adults Only
Sorrento
Authenticity & Character
Excellent rooms and facilities
Location
Close to city center
Staff
All the staff were very helpful
Cleanliness & Comfort
Rooms were luxurious and breakfast was superb
Orazio Palace Hotel
Rome

All of the accommodations were very nice

Authenticity & Character
Luxurious again beautiful rooms
Location
Close to city center and attractions
Staff
Always helpful
Cleanliness & Comfort
Grand Hotel Cavour
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Michele
Cortona

Beautiful quaint location my favorite of all!

Authenticity & Character
Old world charm felt like I was staying in an villa
Location
City center was steps away and location was so beautiful
Staff
The girls at front desk were so helpful especially with help our car
Cleanliness & Comfort
Activity Reviews
Private cooking class at Podere il Casale in Pienza (self-drive)
Private cooking class at Podere il Casale in Pienza (self-drive)
Italy

Our host made us feel like we were home

Quality of Experience
Food
Everything was delicious!
Guides, Drivers and Staff
Transport
Cinque terre from Florence  (SEMI-PRIVATE)
Cinque terre from Florence (SEMI-PRIVATE)
Italy

Would have liked to be able to spend more time at this location. Felt a bit rushed

Quality of Experience
Guides, Drivers and Staff
Transport
For me the amount of buses and trains was difficult
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

Amazing and beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome

Overwhelmed by the beauty

Quality of Experience
Guides, Drivers and Staff
Transport
Private Golf Cart Tour of Rome by Night with Drinks
Private Golf Cart Tour of Rome by Night with Drinks
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

Beautiful breathtaking views

Quality of Experience
Guides, Drivers and Staff
Our driver was excellent
Transport
Full Day Guided Tour of Palermo - Visit Monreale
Full Day Guided Tour of Palermo - Visit Monreale
Italy

Monreale was gorgeous wished to have an extra day in Palermo

Quality of Experience
Guides, Drivers and Staff
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

Loved Alesandra are guide she was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

The only real bummer was the hotel in Cortina...
Italy | Oct 3 - Oct 14, 2026

C
Chris H.
Phoenix, AZ | Reviewed on Oct 21, 2026
The only real bummer was the hotel in Cortina d'Ampezzo, it was not a friendly or helpful personnel, the hotel is dark and depressing, the "free" breakfast" was especially underwhelming. Also the prices in the available restaurants were very high for the most part, we should have been warned. We really got ripped off in one meal experience. Milan too was too busy and not comfortable though the hotel was high end, we were only there 18 hours and needed the airport to begin our travel home. We... Read more

The only real bummer was the hotel in Cortina d'Ampezzo, it was not a friendly or helpful personnel, the hotel is dark and depressing, the "free" breakfast" was especially underwhelming. Also the prices in the available restaurants were very high for the most part, we should have been warned. We really got ripped off in one meal experience. Milan too was too busy and not comfortable though the hotel was high end, we were only there 18 hours and needed the airport to begin our travel home. We would have much preferred to return to Verona from Lake Como as it is where we began and did not have enough time there.

Hotel Reviews
Hotel Indigo Verona - Grand Hotel Des Arts
Verona

I especially loved the outside seating in our room.

Authenticity & Character
Location
A bit of a walk to the shopping area though we liked that and walking was essential
Staff
Cleanliness & Comfort
Hotel Royal
Cortina d'Ampezzo

I mentioned this in previous question. I did not enjoy this home or hospitality. The breakfast was very weak and the gathering room to eat was dark and soulless.

Authenticity & Character
Dark, reception was poor...dining area...unimaginable
Location
Very central
Staff
Cleanliness & Comfort
Cannot understand how dining area was chosen, not comparable on any level to other hotels
Olivi Thermae & Natural Spa
Sirmione

Bright, clean, excellent service, grounds were beautiful, This is a well run family owned hotel with much pride.

Authenticity & Character
elaborate, spared not expense, pride is plentiful
Location
Its a bit of a walk though we loved that
Staff
Cleanliness & Comfort
Albergo Terminus
Como

It seems like the hotel was doing small renovations while we were there. Very dated though lovely. The dining room was divine and easily my favorite of all hotels

Authenticity & Character
Location
central to where we were
Cleanliness & Comfort
Hotel The Square Milano Duomo
Milan

Beautiful property. Rich and elegant. Rooms were by far the most plush, rooftop bar was a pleasure and bonus

Authenticity & Character
High end, elegant,
Location
Central in a very bustling city
Staff
could have been warmer
Cleanliness & Comfort
High standards, excellence
Activity Reviews
1-Day Experience – Easy Hike Around Lago di Braies
1-Day Experience – Easy Hike Around Lago di Braies
Italy

Very laid back, educational and fun, good exercise

Quality of Experience
Guides, Drivers and Staff
relatable and friendly
Transport
upbeat, positive and patient with us
E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)
E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)
Italy

Rain and cold and we went anyway. It was uncomfortable to be sure though no regrets. I would do it all again and imagine with dry, even sunny weather this would have been more of a highlight.

Quality of Experience
Guides, Drivers and Staff
Guide was under the weather so a bit limiting, I am sure he did not want to go given the weather, though he was a trooper
Transport
actually just walked from hotel to get bikes, the rest was just the ev bikes
The Valpollicella wine region
The Valpollicella wine region
Italy

Another not pretty day so a bit cool and overcast, the guide did well with 2 different groups at once. It was interesting and I think guide did well to keep it on track

Quality of Experience
Guides, Drivers and Staff
She did great and handled it professionally
Transport
Long drive to and from
Private boat tour of Lake Como - Explore Bellagio
Private boat tour of Lake Como - Explore Bellagio
Italy

Guide was great and knowledgeable, beautiful day helped immensely and many photo's taken, Bellagio was touristy so not a big fan though still lovely, this was a wonderful experience

Quality of Experience
Guide and driver were wonderful
Guides, Drivers and Staff
Transport
Private transfer from Illasi to Verona city center
Private transfer from Illasi to Verona city center
Verona

Guide was wonderful, flexible, amazing energy, a friend, loved her

Quality of Experience
Guides, Drivers and Staff
Transport
Private Jewish tour in  Milan
Private Jewish tour in Milan
Italy

Not too exciting for me and of course the subject is already sad and devastating...

Quality of Experience
The facility was fit for the subject matter
Guides, Drivers and Staff
He was very good
Transport
Local specialist: Caterina Belvedere

A TRIP OF A LIFETIME
Italy | Oct 3 - Oct 14, 2026

Terry
Terry G.
Los Angeles, CA | Reviewed on Oct 21, 2026
We loved that Caterina really listened to us as to what we were looking for in this trip, including nature and culture. We loved Verona and Cecilia our guide. (We wished we could have stayed there longer because the museums were not open when we were there.) We loved the garden she took us to, the amphitheater and the synagogue. She also followed up with us after the tour and was available for questions, directions, and recommendations. The next stop was Cortina and we also loved our guide... Read more

We loved that Caterina really listened to us as to what we were looking for in this trip, including nature and culture. We loved Verona and Cecilia our guide. (We wished we could have stayed there longer because the museums were not open when we were there.) We loved the garden she took us to, the amphitheater and the synagogue. She also followed up with us after the tour and was available for questions, directions, and recommendations. The next stop was Cortina and we also loved our guide there, Simone, who took us to Lake Braies-loved the hike around the lake and the e-bike ride through the forest. (By the way, all the drivers were prompt and courteous, and great drivers.) Then we went to Sirmione, and Lake Garda, where we toured a winery (Alleghrini) with a great tour guide and lovely vegan cheeses to sample while drinking their wines. Then we went to Lake Como where we loved our guide (can't recall her name) who took us on the boat tour to Bellagio. She spent all day with us and was full of information and advice. Every guide and driver was on time. We never had to ask where they were. We were also very happy with all the hotels you chose for us. We ended in Milan where we had an informative Jewish tour of the city and our tour guide (Pierre?) was very informative and flexible to our interests. We really appreciated getting daily updates and check-ins from Anna to make sure we knew who our guides were and how we were doing. That made us feel very comfortable. All in all, no complaints whatsoever. We loved the services you provide and plan to use you again for future trips elsewhere, and would happily recommend your company to friends and family.

Hotel Reviews
Hotel The Square Milano Duomo
Milan

REALLY LARGE ROOM,NICE STAFF, BEST BREAKFAST! GREAT LOCATION. BEAUTIFUL.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Verona - Grand Hotel Des Arts
Verona

LOVED THE BALCONY. A RATHER SMALL ROOM.

Authenticity & Character
Location
CLOSE TO A GREAT VEGAN BURGER RESTAURANT AND CITY CENTER
Staff
Cleanliness & Comfort
Hotel Royal
Cortina d'Ampezzo

BED BLANKET WAS DIRTY. NO AC OR HEAT-THEY DID GIVE US AN ELECTRIC HEATER. GREAT LOCATION. ROOM WAS A BIT SMALL.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olivi Thermae & Natural Spa
Sirmione

BEAUTIFUL SPA. WISH THE ROOM HAD A BALCONY. GREAT LOCATION.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

NICE ROOM AND LOCATION AND BEAUTIFUL HOTEL WITH A GREAT STAFF. BUT THE ROOM FACED AN ALLEY AND TRASH CANS AND EVERY NIGHT WE WERE AWAKENED BY TRASH PICKUPS AT 4 AM. NOT FUN. WISH WE COULD HAVE FACED THE LAKE.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private excursion to Borghetto sul Mincio
Private excursion to Borghetto sul Mincio
Italy

STARTED WITH THE GARDEN TOUR OF PARCO SIGURTA WHICH WAS THE BEST PART OF THE DAY-SIMPLY GORGEOUS. VILLAGE WAS SMALL AND IT RAINED SO WE DID NOT END UP EATING THERE.

Quality of Experience
Guides, Drivers and Staff
Transport
1-Day Experience – Easy Hike Around Lago di Braies
1-Day Experience – Easy Hike Around Lago di Braies
Italy

LOVED THIS. ONE OF OUR FAVORITE PARTS OF THE ENTIRE TRIP. LOVED THE VIEWS, THE HIKE, THE GUIDE.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)
E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)
Italy

IT WAS RAINING THE WHOLE TIME BUT WE STILL WENT AND ENJOYED IT VERY MUCH. A MAGICAL EXPERIENCE. GREAT GUIDE, GREAT VIEWS.

Quality of Experience
Guides, Drivers and Staff
Transport
The Valpollicella wine region
The Valpollicella wine region
Italy

TERRIFIC WINERY AND WINERY TOUR GUIDE. TOOK US TO VINEYARDS AND GAVE US HISTORICAL BACKGROUND OF VINEYARD AND REGION. VERY GENEROUS WINE SAMPLES PLUS VEGAN CHEESE BOARD WHICH WAS A LOVELY SURPRISE. WINE TASTING ROOM WAS GORGEOUS.

Quality of Experience
Guides, Drivers and Staff
Transport
Private boat tour of Lake Como - Explore Bellagio
Private boat tour of Lake Como - Explore Bellagio
Italy

TERRIFIC TOUR GUIDE, GREAT BOAT DRIVER, WONDERFUL HISTORY OF REGION, ANSWERD ALL OUR QUESTIONS, AND BELLAGIO WAS CHARMING IF A BIT TOO TOURISTY.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from Illasi to Verona city center
Private transfer from Illasi to Verona city center
Verona

THIS WAS JUST TRANSPORTATION BUT HE WAS ON TIME AND COURTEOUS AND A FINE DRIVER.

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Verona highlights
Private guided tour of Verona highlights
Italy

WE LOVED CECILIA. SHE WAS A WEALTH OF INFORMATION AND A GREAT PERSONALITY. ABOVE AND BEYOND THE CALL OF DUTY. OUR FAVORITE TOUR GUIDE! SHE TOOK US EVERYWHERE!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Jewish tour in  Milan
Private Jewish tour in Milan
Italy

VERY FLEXIBLE TO OUR JEWISH INTERESTS. PLUS HE SHOWED US THE BIG TRAIN STATIOIN WHICH WAS OF INTEREST TO ALL OF US.

Quality of Experience
Guides, Drivers and Staff
Transport
Concierge remote assistance during the trip
Italy

REALLY HELPFUL AND GRACIOUS AND WONDERFUL. EASY TO REACH. ALWAYS ACCESSIBLE. VERY IMPRESSED.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

Our trip to Italy was absolutely incredible. ...
Italy | Oct 3 - Oct 14, 2026

Jacqui Ridley
Jacqui Ridley -.
San Jose, CA | Reviewed on Oct 17, 2026
Our trip to Italy was absolutely incredible. Everything place we visited seemed more amazing than the last, and the tours and guides were wonderful. The hotels were in excellent locations, and every pickup was right on time. We didn’t have a single glitch or negative moment throughout the trip.
The itinerary had a perfect blend of nature and cities, and we loved every minute of it. Everything was thoughtfully arranged, and the whole experience felt perfect from beginning to end. We’re so...
Read more

Our trip to Italy was absolutely incredible. Everything place we visited seemed more amazing than the last, and the tours and guides were wonderful. The hotels were in excellent locations, and every pickup was right on time. We didn’t have a single glitch or negative moment throughout the trip.
The itinerary had a perfect blend of nature and cities, and we loved every minute of it. Everything was thoughtfully arranged, and the whole experience felt perfect from beginning to end. We’re so grateful to the team who planned it! They were fantastic at communicating throughout the entire trip! We highly recommend them!! Caterina and Anna were the best!

Local specialist: Caterina Belvedere

My wife and I had a spectacular Italy trip..
Italy | Oct 1 - Oct 9, 2026

R
Ryan D.
Newark, NJ | Reviewed on Oct 16, 2026
My wife and I had a spectacular Italy trip and much thanks is due to Caterina and her team at YCJ. She was super helpful in planning a trip that met the dream we had and gave great advice along the way. The trip itself went off without a hitch, the drivers and guides were all first class and it really let us focus on just enjoying our time in Italy. There was one particular winery I very much wanted to visit and she was able to contact them and arrange it for us and the experience there was... Read more

My wife and I had a spectacular Italy trip and much thanks is due to Caterina and her team at YCJ. She was super helpful in planning a trip that met the dream we had and gave great advice along the way. The trip itself went off without a hitch, the drivers and guides were all first class and it really let us focus on just enjoying our time in Italy. There was one particular winery I very much wanted to visit and she was able to contact them and arrange it for us and the experience there was incredible. Overall, I can’t say enough good things. I highly recommend them and will use them again.

Hotel Reviews
47 Boutique Hotel
Rome

Clean and comfortable in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Athena
Siena

Perfect hotel room to store your stuff safely and get you a comfortable sleep while you are out and about enjoying Siena and Tuscany.

Authenticity & Character
Location
Short walk into the main town. Not in the main town. But really not far at all.
Staff
Cleanliness & Comfort
Locanda della Posta Boutique Hotel
Perugia

Location is amazing. Hotel room was tight and had an awkward layout. It was clean and comfortable, the location is the big win here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Nov 05, 2026

Thank you very much for your kind words!
It was truly a pleasure to help you and your wife plan your dream trip to Italy.
I'm especially delighted that we were able to arrange that special winery visit you were looking forward to, and that it turned out to be such an incredible experience!
Knowing that you could simply relax and enjoy every moment makes me really happy.
Thank you again for your trust and your recommendation.
I would love to help you plan another Italian adventure someday!
Grazie di cuore! ❤️

A perfect Italian vacation
Italy | Oct 1 - Oct 12, 2026

G
Gemma G.
Minneapolis, MN | Reviewed on Oct 15, 2026
Sonia and the Kimkim team curated a perfect Italian vacation for me and my sister. Our trip included a cooking class, wine tasting in Chianti, museums, and guided tours of several cities. All of the tour guides, (Paola in Bologna, Alessadro in Pisa, Belinda in Lucca) were very knowledgeable and delightful. They made our visit to these cities so much more enjoyable. Our prearranged transfers to each city made for a carefree trip. Despite Sonia's very clear instructions, we got a little... Read more

Sonia and the Kimkim team curated a perfect Italian vacation for me and my sister. Our trip included a cooking class, wine tasting in Chianti, museums, and guided tours of several cities. All of the tour guides, (Paola in Bologna, Alessadro in Pisa, Belinda in Lucca) were very knowledgeable and delightful. They made our visit to these cities so much more enjoyable. Our prearranged transfers to each city made for a carefree trip. Despite Sonia's very clear instructions, we got a little turned around in Florence on our first day in the city. As a result, we missed our first walking tour but Sonia was able to reschedule the tour on another day, which we really appreciated. She was also able to schedule a last minute tour with Valter to Pietrasanta, Viareggio, and Forte dei Marmi. This was an unexpected and really fun outing for us. Valter provided insights into these cities along with information about the town near Lucca where our grandfather was from.

We could not have planned such a wonderful trip ourselves. Thank you Kimkim for a trip we will never forget.

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 16, 2026

Thank you so much for your lovely review! It was a pleasure helping you and your sister discover Italy, and I’m delighted to hear that you enjoyed your experiences, tours, and time exploring our beautiful cities. I’m especially happy that you had the chance to visit the area connected to your family’s heritage.

It was a pleasure being part of your journey, and I hope the memories you made will stay with you for years to come. We look forward to welcoming you back to Italy again in the future!

Warmest wishes,
Sonia

Caterina & Anna, We had the most amazing trip...
Italy | Sep 27 - Oct 12, 2026

Mary Grace
Mary Grace H.
Tempe, AZ, USA | Reviewed on Oct 14, 2026

Caterina & Anna, We had the most amazing trip. Every step was seamless! Hotels and tours were perfect. Thank you for making our trip to Italy & Sicily memorable.

Local specialist: Caterina Belvedere