Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,308 ratings
Read 1,308 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family Vacation - La Fortuna, Monteverde, Manuel Antonio, Dominical
Costa Rica | Jun 21 - Jul 8, 2024

Lori
Lori C.
Oakley, CA | Reviewed on Jul 10, 2024
We recently had the pleasure of working with Holden and his team to plan a trip to Costa Rica, and we cannot speak highly enough of the experience. From start to finish, Holden provided exceptional service, attention to detail, and a deep knowledge of the destination that made our trip truly unforgettable. First and foremost, Holden took the time to understand our interests and preferences, ensuring that every aspect of our itinerary was tailored to our needs. We had a good idea of where... Read more

We recently had the pleasure of working with Holden and his team to plan a trip to Costa Rica, and we cannot speak highly enough of the experience. From start to finish, Holden provided exceptional service, attention to detail, and a deep knowledge of the destination that made our trip truly unforgettable.

First and foremost, Holden took the time to understand our interests and preferences, ensuring that every aspect of our itinerary was tailored to our needs. We had a good idea of where we wanted to visit and what we wanted to do. However it was Holden’s recommendations of lodging accommodations and activities we had not even thought of that made the trip extra amazing.

Holden and his team’s expertise was evident in the seamless coordination of all our trip arrangements, from accommodations and excursions, to even arranging the rental car to be dropped off and picked up from our hotel. Throughout the planning process, Holden was always available to answer our questions, provide valuable insights, and make adjustments to our itinerary as needed. We had several changes in our itinerary over the few months prior to finalizing our trip, and each time the charges were made without hesitation.

Whether it was recommending the best lodge for hot springs near the volcano, arranging thrilling adventure activities like zip-lining and ocean kayaking, or suggesting serene beaches for relaxation, Holden had us covered. Our group of five included two almost-adult kids and Holden found the perfect accommodations that provided us just the right amount of privacy and togetherness.

We were particularly impressed with the local guides and tour operators they connected us with, who were not only knowledgeable but also passionate about sharing the beauty and culture of Costa Rica.

One highlight of our trip was the personalized wildlife Safari Float tour in La Fortuna, where we had the chance to see an incredible array of animals, including sloths, monkeys, crocodiles, a porcupine and tropical birds. Thanks to Holden’s recommendation, we also enjoyed a top notch hike through the Monteverde Cloudforest and were lucky enough to see not one but two of the elusive Quetzal birds.

While we were in Costa Rica, Holden checked in with us a few times to make sure everything was going well and his colleague, Wellman, reached out multiple times to prepare us for the next day’s adventure.

I wholeheartedly recommend Holden to anyone looking to plan a trip to Costa Rica or any other destination. His personalized service, extensive knowledge, and genuine passion for travel made our adventure extraordinary.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 11, 2024
Thank you very much Lori ❤️
I'm so happy to hear that your family had a great time here in Costa Rica 🇨🇷. It was many months of planning and customizing your vacation but it sounds like it all paid off.
That's super exciting that you saw quetzales, they can be so hard to find. A good guide is worth their weight in gold. It's great that you saw so much wildlife on the safari float as well.
Thank you for recognizing the efforts of the entire Serendipity Adventures team. We all worked hard...
Read more

Thank you very much Lori ❤️
I'm so happy to hear that your family had a great time here in Costa Rica 🇨🇷. It was many months of planning and customizing your vacation but it sounds like it all paid off.
That's super exciting that you saw quetzales, they can be so hard to find. A good guide is worth their weight in gold. It's great that you saw so much wildlife on the safari float as well.
Thank you for recognizing the efforts of the entire Serendipity Adventures team. We all worked hard to craft this successful trip for you 🌋🐒🦥🦋
I hope we can work together again in the future!
Thank you
Holden Ketchum
Serendipity Adventures

Book with confidence!
Costa Rica | Jun 30 - Jul 8, 2024

Jason
Jason B.
Ashburn, VA | Reviewed on Jul 09, 2024

Mariano, Socio and everyone were incredibly knowledgeable, kind and enthusiastic! Kimkim and especially Serendipitious Adventures were excellent. Master logisticians. Our trip was seamless and ran like clockwork. Thanks very much! Book with confidence.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 09, 2024

Hola Jason!

Thank you so much for your kind words!

We're thrilled to hear that you had such a positive experience with Mariano, and our team at Serendipity Adventures. Your feedback means a lot to us, and we're glad everything went seamlessly. We strive to provide the best possible service for our travelers.

Pura Vida!
Bryan Leon,
Serendipity Adventures🌋

Awesome experience throughout
Costa Rica | Jun 5 - Jun 15, 2024

Terry
Terry M.
North Atlanta, GA | Reviewed on Jun 27, 2024
Whitewater was excellent especially our guide Roberto
Arenal Hot Springs Hotel was amazing as were all our activities there.
Manuel Antonio Karahe Hotel is very dated but a beautiful place outside of the rooms. Our guide on the hike through the National Park was beyond spectacular
Read more

Whitewater was excellent especially our guide Roberto
Arenal Hot Springs Hotel was amazing as were all our activities there.
Manuel Antonio Karahe Hotel is very dated but a beautiful place outside of the rooms. Our guide on the hike through the National Park was beyond spectacular

Hotel Reviews
Hotel Presidente
San José

Nice place for a stopover. Rooftop bar is spectacular despite the rain

Authenticity & Character
Location
good location
Staff
Cleanliness & Comfort
No place to sit and relax with a desk
Arenal Manoa & Hot Springs
Fortuna

We loved this place. Best staff I've ever seen. So friendly and helpful. Great room and great views of Arenal. Highly recommend.

Authenticity & Character
Location
Staff
I'd give a six if I could
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Disappointed especially after Arenal Hot Springs. Too many steps to get to the room. Food selection/quality was not good. Pool was loud with a bunch of kids. Hard to relax. Courtesy transport was very good. Disappointing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Rooms are dated and need an upgrade. Property needs a facelift. However, the grounds are beautiful. The pool was fun as was the bar/restaurant. Needs mor food selection at breakfast. Stunning beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

This was a dumpy old hotel. Horrible food and beverage selections. Do not recommend.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

A very well run, fun day on the river

Quality of Experience
Food
Guides, Drivers and Staff
ROBERTO!!!
Transport
Hanging Bridges Adventure
Hanging Bridges Adventure
Monteverde

A very cool experience

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

Very strenuous but worth it!!

Quality of Experience
Guides, Drivers and Staff
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna

Tougher hike than described but well worth it!!

Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching tour by the Arenal Lake
Birdwatching tour by the Arenal Lake
Arenal/La Fortuna

A nice easy hike but unfortunately didn't see a lot on this particular day.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

If I could give a six I would.

Quality of Experience
Guides, Drivers and Staff
ours was a 7
Transport
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

A nice relaxing way to end the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Jun 27, 2024
Hola Terry, Thank you so much for your wonderful review! I’m thrilled to hear that you had an excellent time on the whitewater tour and that Roberto made it an exceptional experience. I’m also glad to know that you enjoyed your stay at the Arenal Hot Springs Hotel and all the activities there. It’s fantastic to hear that the highlights met your expectations. Regarding your stay at the Karahe Hotel in Manuel Antonio, I appreciate your feedback about the rooms. While it’s a beautiful place... Read more

Hola Terry,

Thank you so much for your wonderful review! I’m thrilled to hear that you had an excellent time on the whitewater tour and that Roberto made it an exceptional experience. I’m also glad to know that you enjoyed your stay at the Arenal Hot Springs Hotel and all the activities there. It’s fantastic to hear that the highlights met your expectations.

Regarding your stay at the Karahe Hotel in Manuel Antonio, I appreciate your feedback about the rooms. While it’s a beautiful place overall, I understand the importance of having comfortable accommodations. I’ll take your comments into consideration for future recommendations.

Thank you again for sharing your experience. It was a pleasure assisting you with your trip, and I look forward to helping you plan your next adventure!

Best regards and Pura Vida from Tropical Paradise,
Jean Carlo

Memorable family trip!
Costa Rica | Dec 15 - Dec 22, 2023

Sangeetha
Sangeetha P.
New York, NY | Reviewed on Jun 27, 2024
We (family of 4) traveled to Costa Rica in Dec 2023 for 8 days, and we thoroughly enjoyed our trip. Adam worked patiently with us and proposed an itinerary that fit our budget and our Wishlist. There were quite a few back and forth (only because I changed my mind very frequently), but Adam was very patient and adjusted the trip. In the end we were able to experience all that we wanted. My daughter (11) is very much into understanding the local tradition, and Adam signed up for "Visit to... Read more

We (family of 4) traveled to Costa Rica in Dec 2023 for 8 days, and we thoroughly enjoyed our trip. Adam worked patiently with us and proposed an itinerary that fit our budget and our Wishlist. There were quite a few back and forth (only because I changed my mind very frequently), but Adam was very patient and adjusted the trip. In the end we were able to experience all that we wanted. My daughter (11) is very much into understanding the local tradition, and Adam signed up for "Visit to Maleku Indigenous Reserve", and the whole family enjoyed the various activities they offered - that was one of our memorable times.
All the group and private tour organized went extremely well, and they were always on time and had no surprises. We had one misunderstanding with our hotel at Monteverde, but Adam was just one kimkim chat away, and resolved the issue in less than 20 minutes. I was very impressed.

Activity Review
Maleku Cultural Immersion Day Trip
Maleku Cultural Immersion Day Trip
Arenal/La Fortuna

My daughter (11) is into history and was very interested in learning about the local history and tradition. We were offered this private tour. It is nearly 4 hours tour - we learned about their cultural beliefs, then had a live demo session of making clothes from tree barks. We did some carvings, tried archery and finished the trip with a warm traditional home cooked meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 04, 2024

Sangeetha!!! 😃

Where do I start? From our first phone call, I remember you were so kind and easy to chat with! You gave me a clear vision of your perfect trip for your family, and I am so glad to hear all was amazing!!! 🙌

So glad your daughter enjoyed the Maleku indigenous reserve! Glad everything aligned with your vision! :)

You are so sweet and kind, and I would love to help you plan another kimkim trip! Thanks for the review; it gives travelers a different perspective! 🌞

Be well,
Adam

Great family vacation
Costa Rica | Jun 15 - Jun 22, 2024

K
Kristina Y.
Seattle, WA | Reviewed on Jun 25, 2024
We had a great time in Costa Rica. The team at Serendipity Adventures was phenomenal. We loved Alex! He was kind, patient, and knowledgeable. Our guide at Manuel Antonio National Park, Andres, was so passionate and enthusiastic. We loved our time with him -- we saw so many animals and had a wonderful time! Our kids loved Selvatura and ziplining. We all loved the wildlife. Our lodging was great, with incredible views of the surrounding wildlife. The staff at Koora were the most kind and... Read more

We had a great time in Costa Rica. The team at Serendipity Adventures was phenomenal. We loved Alex! He was kind, patient, and knowledgeable. Our guide at Manuel Antonio National Park, Andres, was so passionate and enthusiastic. We loved our time with him -- we saw so many animals and had a wonderful time! Our kids loved Selvatura and ziplining. We all loved the wildlife. Our lodging was great, with incredible views of the surrounding wildlife. The staff at Koora were the most kind and attentive team we experienced. Overall, we had a fantastic visit and highly recommend it!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde
Authenticity & Character
Location
Staff
If I could give 6 stars, I would!
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Introduction to La Fortuna and Arenal Volcano
Introduction to La Fortuna and Arenal Volcano
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Volcano & 1968 Reserve Hike
Private Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sloth Observation Tour
Private Sloth Observation Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cloud Forest Night Walk
Private Cloud Forest Night Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 25, 2024
Hola Kristina, Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic time in Costa Rica and that our team at Serendipity Adventures exceeded your expectations. We are delighted that Alex and Andres made your experience memorable with their kindness, patience, and enthusiasm. It’s great to hear that you enjoyed the wildlife and activities like ziplining at Selvatura. We're also pleased that you found the lodging and the staff at Koora to be... Read more

Hola Kristina,

Thank you so much for your wonderful review!

We are thrilled to hear that you had a fantastic time in Costa Rica and that our team at Serendipity Adventures exceeded your expectations.

We are delighted that Alex and Andres made your experience memorable with their kindness, patience, and enthusiasm. It’s great to hear that you enjoyed the wildlife and activities like ziplining at Selvatura. We're also pleased that you found the lodging and the staff at Koora to be exceptional.

Your positive feedback means a lot to us, and we are grateful for your recommendation. We hope to welcome you and your family back to Costa Rica for another incredible adventure soon!

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica🐒

Personal Touch - Serendipity Adventures .
Costa Rica | Jun 9 - Jun 16, 2024

Eric
Eric D.
Kansas City, MO | Reviewed on Jun 25, 2024
Thank you Holden and the rest of the gang from Serendipity Adventures! Me, my wife, my 8 year old, and especially my wildlife loving 10 year old all had an awesome time! First, during the months before finalizing the trip, I appreciated being able to continually customize my itinerary. I sent a lot of messages, questions, late night thoughts, etc, and Holden would immediately answer every message. My goals were to have a week that was half jungle, half beach with a variety of... Read more

Thank you Holden and the rest of the gang from Serendipity Adventures! Me, my wife, my 8 year old, and especially my wildlife loving 10 year old all had an awesome time!

First, during the months before finalizing the trip, I appreciated being able to continually customize my itinerary. I sent a lot of messages, questions, late night thoughts, etc, and Holden would immediately answer every message.

My goals were to have a week that was half jungle, half beach with a variety of activities along the way. I chose La Fortuna and Manuel Antonio, and they worked in all kinds of excursions from hanging bridges, zip lining, a chocolate and coffee making tour, beach time, and lots of wildlife viewing opportunities. They arranged all of the transportation, and everything was spot on punctual.

The two hotels they recommended worked out great. In a single evening at Volcano Lodge I could watch steam rising out of Arenal Volcano, keep an eye on my kids in the pool, soak in thermal springs, and have a fancy dinner all in one comfortable spot. And my stay at Costa Verde included a room and multiple restaurants with beach views, as well as a fun airplane atmosphere that the kids enjoyed.

Also want to give a shout out to Alex from Serendipity Adventures, who picked us up from the airport and drove us all the way to La Fortuna. And several days later he met us again and drove us the five hours to Manuel Antonio. We spent a lot of hours chatting and learning about his country!

Overall, the personal touch made the difference. They even provided their contact info and kept in touch with us for the duration of the trip. I highly recommend them for a family with young kids!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 25, 2024

Thank you Eric, I am glad that we were able to provide you and your family with the trip you were hoping for! It sounds like the activities were a hit and I think it's awesome that your 10-year-old challenged himself on the zipline!
I love your description of multitasking at the Volcano Lodge. It sounds ideal for a parent on vacation.
Thank you also for your shout out to Alex. He is as good at entertaining travelers as he is delivering them safely to their destinations.
Thank you
Holden Ketchum
Serendipity Adventures

Great Trip and Easy to Work With!
Costa Rica | Jun 12 - Jun 18, 2024

B
Brandon W.
Newark, NJ | Reviewed on Jun 24, 2024
The folks at KimKim were very easy to work with and were able to put together a wonderful family trip that met our budget. We loved the hiking, the food, the hot springs, the rain forest and, of course, the zip lining. We absolutely enjoyed almost every aspect of our time in Costa Rica but we would let future travelers know that June is definitely rainy season so book plans in the morning rather than the afternoon and inquire about the septic system in places you will be staying. Two of... Read more

The folks at KimKim were very easy to work with and were able to put together a wonderful family trip that met our budget. We loved the hiking, the food, the hot springs, the rain forest and, of course, the zip lining. We absolutely enjoyed almost every aspect of our time in Costa Rica but we would let future travelers know that June is definitely rainy season so book plans in the morning rather than the afternoon and inquire about the septic system in places you will be staying. Two of our hotels didn't let you flush the toilet paper, which some folks may find unacceptable.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde

The location was wonderful, the amenities were very good, the staff was very friendly and helpful. In fact, the best meal we had was at a local restaurant across the street in the commercial center (2nd Floor) which someone recommended. We used the spa, which was well priced and a nice treat. The rooms were large and comfortable and ours had air conditioning. The negative which keeps them from 5 stars is that you cannot flush the toilet paper in the toilets. They should upgrade the system to handle that.

Authenticity & Character
Location
Easy location right near everything.
Staff
Very helpful
Cleanliness & Comfort
Activity Review
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Our tour guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 04, 2024

Hi Brandon,

It is so great to hear you and your family had a fantastic adventure! Your information gives travelers a perspective into each activity and hotel, so thanks for taking the time to leave a thorough review! 😃

I understand that some hotels' septic systems in Costa Rica are not as good as those in other countries, but I am glad to hear it did not diminish your overall experience! We hope to see you on another kimkim adventure! 🙌
Be well,
Adam

Self-drive family vacation thru the jungles of North Central CR
Costa Rica | Jun 6 - Jun 14, 2024

Nicole
Nicole W.
Flagami, FL | Reviewed on Jun 16, 2024
Self-driving was an excellent option for our family of 4 to see so much North Central Costa Rica had to offer.
Our family's favorite activity was Tubing the Rio Celeste. Our guides stayed with us to make it fun and safe. They stopped at great spots for swimming and rope swinging. This made it so magical for my kids.
A close second favorite was a cooking class at Maquenque Eco Lodge. We walked through their organic garden selecting our ingredients and then cooked with the chef. Andres was a...
Read more

Self-driving was an excellent option for our family of 4 to see so much North Central Costa Rica had to offer.
Our family's favorite activity was Tubing the Rio Celeste. Our guides stayed with us to make it fun and safe. They stopped at great spots for swimming and rope swinging. This made it so magical for my kids.
A close second favorite was a cooking class at Maquenque Eco Lodge. We walked through their organic garden selecting our ingredients and then cooked with the chef. Andres was a fantastic guide in several of our activities there.
We wanted to see unique animals in nature and a great guide and eco lodge is necessary to achieve this. Our guide Andy at Forest Alive walked us through Monteverde preserve and pointed out amazing flora and fauna, the most exciting moment was watching the male and female Resplendent Quetzal return/leave the nest.
We had delicious food at all our eco lodges. I appreciated the locations that were selected for us because they matched our values and preferences perfectly.
Final Tip: self- drive is safe for families who will use a map app at all times, drive during daytime only, pay close attention to an ever-changing road system, and rent a 4x4 vehicle which is necessary in the mountains.

Hotel Reviews
Maquenque Eco Lodge
Boca Tapada

An immersive jungle experience! The staff at Maquenque make an already impressive location become a top-rated experience. Staff are friendly, multilingual, and helpful. They organized a cooking class with a chef. This was our favorite activity here! My kids helped collect scallions, eggs, herbs, corn, cocao pods, and more to use in our meal. The chef and Andres guided us through making yuca mash, patacones, corn tortillas with scrambled eggs, and several recipes from the chocolate we made from grinding the seeds. It was all delicious and we have already made the yuca mash at home. A note: the treehouses are a fantastic experience but keep in mind your temperature inside is the same as outside. For us, the rain and high humidity kept all our clothes wet the whole time. It's a good place to bring quick dry clothes or use the laundry service if you stay a few days.

Authenticity & Character
Unique lodging, staff who truly know their individual crafts
Location
It is fantastic and so unique with the ferry to the island. However it is quite a hike from the airport that may deter some.
Staff
Andres was exceptional for activities. Henry was a fantastic waiter.
Cleanliness & Comfort
Cleanliness was excellent. Beds were comfy. However a stronger fan would have been preferable in the treehouse due to hot temps that made us sweat all night. Also there was a plague of May beetles that dive bombed our food at the restaurant and tried to get into every nook and cranny of our treehouse to get to our light on. Thousands of beetles kept swarming the screen until lights were off.
Casitas Tenorio
Upala, Alajuela

The Casita has everything you can want and need: strong fan kept us comfortable, drying racks are so helpful to dry out wet clothes from rainforest activities, book of local menus and activities, and a great breakfast. Nana was so wonderful to accommodate allergy food needs. She is gluten-free herself and had an array of recipes options for pancakes day with homemade jam, juices, and honey. The trail on the property was also a nice family activity. We even had a sloth living in the tree in front of our Casita. So special!

Authenticity & Character
Location
Easy to access in Bijuagua
Staff
Nana was so kind and helpful for food allergy needs
Cleanliness & Comfort
The strong fans and drying racks were so appreciated and I hadn't thought that would be important until everything was soaked from rainforest activities
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

We loved this Casita! It had everything we needed for our family of 4 to stay and cook. The kitchen allowed us to visit a supermercado and cook our own meals. My kids loved having their own rooms and bathrooms after several days of being in the same car and room at other lodging. The property has a nice set of trails and a little playground for kids. It is located close to everything you want in Monteverde. The staff was helpful when we locked ourselves out of our room (twice!).

Authenticity & Character
Location
Everything is close by
Staff
Cleanliness & Comfort
Poas Volcano Lodge
Vara Blanca

This is a hidden gem! The hotel is fancy and sparkling clean. The food is delicious and staff is wonderful. There is a game room which is great for families to have down time outside of the room if weather is wet and cold outside. I hear the view is amazing but we had fog and rain that prevented a view. The space heaters in the room helped us dry our boots. The fireplaces in the library and restaurant kept us warm. My husband and I hope to return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 17, 2024

Hola Nicole!

Thank you for the wonderful review!

We're thrilled to hear that self-driving allowed your family to explore so much of Costa Rica. It sounds like you had amazing experiences tubing the Rio Celeste, cooking at Maquenque Eco Lodge, and exploring Monteverde.

We're glad the eco lodges matched your preferences and that you enjoyed the delicious food. Your tips for a safe trip are very helpful. Thank you again for sharing your experience!

Have a great day!
Bryan Leon,
Serendipity Adventures 🦀

Solo traveler to Costa Rica
Costa Rica | May 29 - Jun 5, 2024

J
Jana F.
San Jose, CA | Reviewed on Jun 13, 2024
Working with Pricila to plan was Costa Rica trip was an amazing experience. As a solo traveler, you don't always know where to start. Pricila helped me tailor every point of my trip to fit my budget, experience, physical limitations, and safety requirements. She took the time to research and recommend several options for me to create a perfect itinerary. The first half of my trip was spent near Arenal/La Fortuna where I enjoyed zip lining, hiking, and horse back riding. I was also... Read more

Working with Pricila to plan was Costa Rica trip was an amazing experience. As a solo traveler, you don't always know where to start. Pricila helped me tailor every point of my trip to fit my budget, experience, physical limitations, and safety requirements. She took the time to research and recommend several options for me to create a perfect itinerary.

The first half of my trip was spent near Arenal/La Fortuna where I enjoyed zip lining, hiking, and horse back riding. I was also able to explore the area and added an evening cooking with a local family and discovered a very cool butterfly conservatory.

I then traveled to Manuel Antonio to enjoy the coast and kayak in the mangroves. Pricila helped ensure I knew how to access the national park to get to the best beaches and found accommodations within walking distance!

All of the tours ans excursions she arranged for me were with reliable, timely and safe guides all of whom took excellent care to ensure I had the best experience possible.

Accommodations in both locations were beautiful and clean with excellent amenities and pools! Pricila remained in touch to ensure I was safe and well taken care of - almost as though she knew me personally and I was a friend. Her attention to detail and thoughtful planning made the trip feel luxurious and expensive even though I remained well within budget.

In summary, my experience with both KimKim.com and Pricila were top of the line and more than valuable for the cost. I wish I could work with Pricila to plan every trip!

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Beautiful space, attentive staff and wonderful hot springs!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

Great location and staff! Spacious rooms, walking distance to Manuel Antonio park and several restaurants and stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Jun 14, 2024

Hola Jana,
Thank you for taking the time to write your review. We truly appreciate your feedback as it motivates us to keep providing excellent service to our customers.
I'm delighted to hear that you enjoyed your time in Costa Rica and that you also cherished your activities, which are now wonderful memories! It was a pleasure working with you; your kindness added a special touch to designing this trip.

Best regards and Pura Vida
Priscila

Perfect, Seamless Vacation in Costa Rica with Two Young Girls
Costa Rica | May 31 - Jun 8, 2024

Keely
Keely G.
New York, NY | Reviewed on Jun 10, 2024
The trip was seamless from start to finish with Holden and Wilman’s help. They did a great job listening to my needs traveling as a mom with two little girls and each of our accommodations were outstanding, as were those of any local sights / restaurants to visit. Our tours were exceptional - Mariano was a great guide and very personable. We truly enjoyed the time with him tremendously as well as the pace he set for us, even stopping additionally for ice cream, lunch etc. Alex was also... Read more

The trip was seamless from start to finish with Holden and Wilman’s help. They did a great job listening to my needs traveling as a mom with two little girls and each of our accommodations were outstanding, as were those of any local sights / restaurants to visit. Our tours were exceptional - Mariano was a great guide and very personable. We truly enjoyed the time with him tremendously as well as the pace he set for us, even stopping additionally for ice cream, lunch etc. Alex was also helpful and our guides in Manuel Antonio were fabulous helping us see the wildlife and taking exceptional photos / videos to take with us! Additionally each transfer/driver was punctual and got us to our destination on time.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Wonderful facility. Staff was warm and welcoming and went out of their way to help us - a staff member even stopped us one morning to show us an injured hummingbird! We enjoyed the low key nature of the resort and lounging in the hot springs each evening before bed.

Authenticity & Character
Location
Great location for tours - only drawback is not within walking distance to offsite restaurants.
Staff
Cleanliness & Comfort
Some bug issues but worked them out :) It is Costa Rica after all!
Hotel La Mariposa
Manuel Antonio

Beautiful facility and great location, but the service was sometimes lacking.

Authenticity & Character
Beautifully renovated, incorporating lots of local feel.
Location
Beautiful views, walking distance to beaches, restaurants and markets.
Staff
Mixed experience. The evening restaurant service was amazing, and certain attendants at pool/bar were great. Front desk service was cold and transactional; we also struggled to get the attention of wait staff to order lunch at pool or at bar.
Cleanliness & Comfort
Was beautiful! Would be helpful to have a couple more patio chairs so that a family of more than 2 can sit at once to enjoy the patio. Also needed a few more drawers/hangers.
Activity Reviews
Arenal Mundo Aventura Zipline and Horseback Ride
Arenal Mundo Aventura Zipline and Horseback Ride
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Nature Walk in Danaus Eco-Center
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 10, 2024

Thank you Keely for your kind words for all of the people who participated in making your trip a great adventure! I'm glad that the tours and activities we chose for you and your young daughters were exceptional and met your expectations! I know your trip was a long time in the making and I'm very happy to hear that you and your family had a wonderful timecreating memories in Costa Rica!
Thank you
Holden Ketchum
Serendipity Adventures

Amazing Costa Rica Trip - thanks to kimkim and Serendipty Adventures!
Costa Rica | May 30 - Jun 7, 2024

A
Avantika S.
San Jose, CA | Reviewed on Jun 09, 2024
We used kimkim to book a trip to Costa Rica (on a recommendation from a neighbor) and from the start to finish, it has been a wonderful experience! Holden was the local specialist from Serendipity Adventures who worked with us to come up with a high level itinerary and activities to do based on our interests, kids’ ages and his recommendations. I appreciate how flexible he was to make changes and adjust the itinerary/exercises when we changed our mind :) He was always around to answer any... Read more

We used kimkim to book a trip to Costa Rica (on a recommendation from a neighbor) and from the start to finish, it has been a wonderful experience! Holden was the local specialist from Serendipity Adventures who worked with us to come up with a high level itinerary and activities to do based on our interests, kids’ ages and his recommendations. I appreciate how flexible he was to make changes and adjust the itinerary/exercises when we changed our mind :) He was always around to answer any questions/concerns around the trip (for example: self drive vs. using private pickup/drop-offs), giving us all the options and impacts on time, cost, etc. Once we had confirmed the itinerary and the place tickets and made the payments, we were introduced to the Operations team of Wilman and Nancy from Serendipity Adventures. I was really impressed on how they were always accessible and available to answer questions, to give us gentle reminders, offer preparation tips and be the go-to support for the trip.

Our trip started with a hiccup when our flights had to be changed the day-of travel but just letting Wilman know the new flight details was all it took to ensure that our arrival in Costa Rica was smooth, without any more bumps. He and his team also helped to work with one of the hotels when we had some room issues and made the whole situation so smooth and less stressful. Wilman used to check in often to ensure that things were on track, communicate if a pick up was running late, gave reminders about upcoming activities or to request early breakfast! Really thankful to him and his team!

The hike guides (Mariano, Alex, Andres) and car drivers (Mariano, Alex) - were just great and really fun to talk with! We learned so much about the new country, its ways, the food and the amazing biodiversity with each of these individuals who enriched our experience, and ensured that we were safe, comfortable and had fun! All the activities that were organized with Holden’s help - the zip-lining, forest night tours, kayaking were great and thankfully the weather cooperated all along!

Thanks so much kimkim and Serendipity Adventures for this wonderful trip! Pura vida!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathroom of our room looked like in need of an upgrade because of a broken toilet.
Activity Reviews
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to La Fortuna and Arenal Volcano
Introduction to La Fortuna and Arenal Volcano
Costa Rica
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 10, 2024
Hello Avantika, please give our thanks to the neighbor who recommended us. I'm excited to hear that your trip was a great success and that the diligent work of our team at Serendipity Adventures created an amazing adventure for you and your family in Costa Rica. I'm glad to hear that our Operations Team was able to help you every step of the way to make sure everything was fluid and seamless as we met not only your expectations but even our own standards of excellence. It's good to hear... Read more

Hello Avantika, please give our thanks to the neighbor who recommended us. I'm excited to hear that your trip was a great success and that the diligent work of our team at Serendipity Adventures created an amazing adventure for you and your family in Costa Rica. I'm glad to hear that our Operations Team was able to help you every step of the way to make sure everything was fluid and seamless as we met not only your expectations but even our own standards of excellence.

It's good to hear that our guides provided you with excellent tours including safety, conversation, and information about every location you visited. I hope you return to California with wonderful family memories or your trip to Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

We had an amazing Costa Rica adventure! Our K...
Costa Rica | May 26 - Jun 1, 2024

Whitney
Whitney Y.
Seattle, WA | Reviewed on Jun 06, 2024

We had an amazing Costa Rica adventure! Our KimKim specialist, Gustavo, listened to our (very long!) dream list of activities and patiently worked with me over several weeks to fine tune and work out the details. Each activity was perfect - from the arranged transportation, length of excursion, tour guide (each of them were AMAZING), and what we saw or experienced - and I would not have changed a single thing. We will definitely be working with KimKim again!

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 11, 2024

Hello Whitney!

I hope you're now resting well at home after your Costa Rican Adventures :)

It was a pleasure to integrate your wishes into your itinerary. It's one of the most satisfactory things to be able to see how itineraries come to life in these beautiful adventures that allow you to experience Costa Rica.

I wish you even more adventures in your future :)

Our Costa Rican adventure
Costa Rica | May 26 - Jun 2, 2024

Howard
Howard L.
Denver, CO | Reviewed on Jun 03, 2024
Huge thank you to Gustavo for planning a fantastic trip to CR. The hotels and activities were just top notch. I also must recognize RideCR for getting to all locations safely and promptly. We met other visitors from the US that also worked with KimKim Team and we agreed that you did a great job. We are recommending you to our friends. Read more

Huge thank you to Gustavo for planning a fantastic trip to CR. The hotels and activities were just top notch. I also must recognize RideCR for getting to all locations safely and promptly.

We met other visitors from the US that also worked with KimKim Team and we agreed that you did a great job. We are recommending you to our friends.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Beautiful grounds, great breakfasts, and meals by the pool and springs.

Authenticity & Character
Location
View of Arenal Volcano
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

We stayed 3 nights and ate most meals at hotel. The food was truly superb and we wanted to try everything offered. We stayed in the Cloudforest Bungalow and it felt like we were in the middle of the trees. The staff would great us by name and quickly knew what our favorite items were.

Authenticity & Character
Location
Staff
The restaurant staff was amazing. There were several but Allison and Eric were a few standouts.
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Perfect location being further from town but walkable to everything. Grounds are beautiful with monkeys and iguanas present.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

We highly recommend this zip line tour. Staff was superb and the views are exhilarating.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Our naturalist guide Maloney made the experience. She pointed out toucans, monkeys, frogs, and other animals. So informative.

Quality of Experience
Food
Very nice touch to have fresh fruit after our hike.
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

We were hesitant at first since we had seen a waterfall in La Fortuna. However this is a must do hike. It is very strenuous and we welcomed the provided walking stick. Very much enjoyed the horseback ride back up.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Surf Lessons at Tamarindo Beach
Private Surf Lessons at Tamarindo Beach
Tamarindo

We had Keki and Moses ans instructors and they did their job to perfection. We both were surfing within 30 minutes. Iguana Surf is a must do.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 05, 2024

Hi Howard!

It's always great to hear that travelers had a good time during their trip, but even more so when you're from Colorado, where kimkim is based. In the end, it is the collaboration between the Colorado team and the team here in Costa Rica that makes all these adventures possible.

We will continue to work hard so that we can participate in future trips for you and your friends, anywhere you go! 🧭

Jessica was also helpful. Good service from ...
Costa Rica | May 21 - May 31, 2024

W
William L.
| Reviewed on Jun 02, 2024
Jessica was also helpful. Good service from both, patient with our planning efforts. Read more

Jessica was also helpful. Good service from both, patient with our planning efforts.

Hotel Review
Mar Inn Costa Rica
Monteverde Costa Rica

Nice place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private: Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Private: Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna

Good guide, nice place, good dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 05, 2024

Hi William!

Thank you so much for your review and for allowing us to be part of your trip.

I will make sure to let Jessica know about your mention, as I know she works very hard to be through with all the details of trips :)

Looking forward to join you in another adventure!

Everything went fine with the exception of ...
Costa Rica | May 7 - May 24, 2024

Antonio
Antonio B.
Portugal | Reviewed on May 29, 2024
Everything went fine with the exception of hotel El Faro in Manuel António which was very bad and is not a 4 stars hotel whatsoever. Even the guy on the reception was very antipathetic (despite many others being friendly)! My recommendation is straight forward: dont sell this hotel!| Read more

Everything went fine with the exception of hotel El Faro in Manuel António which was very bad and is not a 4 stars hotel whatsoever. Even the guy on the reception was very antipathetic (despite many others being friendly)! My recommendation is straight forward: dont sell this hotel!|

Hotel Reviews
El Faro Beach Hotel
Manuel Antonio

The Hotel has a nice view. Most of the staff is helpful but one guy on the reception was very unfriendly. This hotel is not 4 stars whatsoever. Kimkim should not sell this hotel which is very bad, really bad.

Authenticity & Character
Location
Staff
Because of one guy on the reception I have to rate the staff as very bad.
Cleanliness & Comfort
Nothing, no improvment is possible in containers!
Laguna Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Bosco Inn
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cipreses
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azania Bungalows
Puerto Viejo de Talamanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on May 30, 2024

Hi Antonio,

Thank you for sharing your feedback and photos from your recent trip to Hotel El Faro. I value your information as it gives me a firsthand look at the hotel's current condition. Given the rapidly changing nature of hotels in Costa Rica, your feedback is invaluable in helping me make informed decisions about future stays.

On the other hand, it is great to read you enjoyed the rest of the trip completely.

All the best,
Randall

Costa Rica Family Vacation
Costa Rica | May 18 - May 25, 2024

Kevin
Kevin N.
Fruit Cove, FL | Reviewed on May 27, 2024
We had a fantastic time in Costa Rica and this is the second consecutive international trip we have used KimKim to make the arrangements. It saves considerable time doing research and hoping you are choosing the right hotels and experiences. Websites for vendors can be highly deceptive and using someone like KimKim who knows the country and various locations, resorts/hotels and excursion experiences is incredibly helpful. And never having to worry about transportation between locations,... Read more

We had a fantastic time in Costa Rica and this is the second consecutive international trip we have used KimKim to make the arrangements. It saves considerable time doing research and hoping you are choosing the right hotels and experiences. Websites for vendors can be highly deceptive and using someone like KimKim who knows the country and various locations, resorts/hotels and excursion experiences is incredibly helpful. And never having to worry about transportation between locations, airport, etc. is a huge relief when traveling in a foreign country. I would highly recommend KimKim.

Hotel Reviews
Arenal Springs Resort
La Fortuna

This hotel was beautiful, the grounds were amazing and close to La Fortuna and the Arenal volcano. The villas were great and the staff was extremely friendly. We saw several other hotels in the area but I doubt any were nicer than Arenal Springs Resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Excellent location with plenty of dining options on the premises and close to other shops and restaurants. The facilities were great and staff was very friendly. Highly recommend the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The walk through the park was fine, nothing super special but a relaxing couple of hour nature walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Tamarindo Horseback Riding to Conchal Beach
Tamarindo Horseback Riding to Conchal Beach
Costa Rica

A very fun morning ride on some beautiful beaches of Costa Rica. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hanging Bridges & Aerial Tram
Self-Guided Hanging Bridges & Aerial Tram
Arenal/La Fortuna

Very cool experience. The views from the gondola, zip lines and walking bridges were amazing. Our guide for the bridge and country tour was incredibly knowledgeable about both wildlife and the fauna and made it an enjoyable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling to Catalina Islands
Snorkeling to Catalina Islands
Costa Rica

This snorkeling trip was one of the weaker ones we have been on. The company used caters principally to divers so a lot of time was spent dropping them off and picking them up. Our snorkel guides were very nice, no issues at all but the underwater snorkeling wasn't that great. And it took quite a while to get to the boat since you have about a 30 minute drive from Tamarindo Beach with the traffic, then stop at the dive shop to get fins, then shuttle to the beach where you have to go in groups out to the boat on small tender barge since the dive boat is not in a marina. And then all in reverse at the end. And no cocktails and limited snacks at the end. All of our other snorkeling trips have been on better boats and for snorkelers with nice amenities.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 28, 2024

Hello Kevin,

Thanks for your good review!
I am so glad to know you had a fantastic trip to my country.

I look forward to your new adventure!

Best,
Olman

Priscila did a fantastic job planning on a tr...
Costa Rica | May 21 - May 26, 2024

S
Sarah T.
Atlanta, GA | Reviewed on May 27, 2024
Priscila did a fantastic job planning on a trip that was a perfect fit for us. The farm tour and ziplines were definitely highlights but it was all wonderful. Would highly recommend! Read more

Priscila did a fantastic job planning on a trip that was a perfect fit for us. The farm tour and ziplines were definitely highlights but it was all wonderful. Would highly recommend!

Hotel Reviews
Lost Iguana Resort & Spa
Fortuna

Rooms were spacious and service was wonderful. Pools are rather small and location can be a bit further away from activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Very clean, excellent service and location on the beach can't be beat. Hotel is slightly older and rooms are smaller on side.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Adventures Tram & The Hand of Arenal
Sky Adventures Tram & The Hand of Arenal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling  at the Catalina Islands
Snorkeling at the Catalina Islands
Costa Rica

Tour operator was more focused on scuba divers than snorkelers. Snorkelers spent a long time on the boat waiting for the scuba divers to get on and off as there were multiple drop-offs for the divers.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Would highly recommend this interactive experience. Learned how to make coffee, chocolate and sugar. Also got to taste along the way - you'll be full after!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

Tour guide was very informative and able to find multiple sloths as well as other creatures throughout the forest. The whole experience felt very personalized.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna

Mistico preserve was rather crowded with many tourists, which made it challenging to observe the animals. Would highly recommend the zip line experience, everyone agreed it was the highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on May 27, 2024

Hola Sarah, thank you very much for taking the time to give us a review. It is very important for us to know how our tour operators work. I'm very glad you enjoyed the activities and that you are taking good memories from Costa Rica.
Thank you for trusting my work and Kimkim. Pura Vida!!!

Wonderful Trip
Costa Rica | May 18 - May 25, 2024

A
Anne A.
Arlington, VA | Reviewed on May 26, 2024
We had a wonderful trip to Costa Rica! Serendipity did a great job with all our logistics and our contact Wilman kept on top of everything. It felt like we had a team supporting us throughout the trip. All our hotels were fantastic, the staff were so accommodating, and our trips were exactly what we wanted. We especially loved our tour of Manuel Antonio National Park, and our guide Andres Chaves Rojas was amazing. Overall we had a spectacular trip. Read more

We had a wonderful trip to Costa Rica! Serendipity did a great job with all our logistics and our contact Wilman kept on top of everything. It felt like we had a team supporting us throughout the trip. All our hotels were fantastic, the staff were so accommodating, and our trips were exactly what we wanted. We especially loved our tour of Manuel Antonio National Park, and our guide Andres Chaves Rojas was amazing. Overall we had a spectacular trip.

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Loved the resort. The spas were wonderful, the location was great and the food and service was wonderful. The property was amazing. The room was huge! However the decor was a little cold/sparse for the size of the room.

Authenticity & Character
The spas were wonderful.
Location
Very close to the town and the volcano.
Staff
The staffs at the bar, restaurant, and cleaning were very helpful.
Cleanliness & Comfort
Room was very clean and the facilities were wonderful.
Hotel La Mariposa
Manuel Antonio

The view from this hotel is spectacular! This is a beautiful hotel. Waking up to that beautiful view in the morning, with the birds flying by our porch, monkeys in the trees, and butterfly's everywhere is truly a unique Costa Rica experience.

Authenticity & Character
The whole facility was wonderful and felt truly unique. The pool was very enjoyable, especially on a very hot day.
Location
Very close to other bars and restaurants, although you do need to drive or take a cab to get to the beach. It is not really walkable.
Staff
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Loved our stay at hotel Ficus. Room was very spacious and comfortable. There is no air conditioning, however they did provide fans and the temperature at night was very comfortable.

Authenticity & Character
Location
Walkable to town.
Staff
Loved the staff who were all helpful and nice.
Cleanliness & Comfort
Studio Hotel
San José

This is a unique boutique hotel with great artwork everywhere.

Authenticity & Character
Location
We stayed here to be closer to the airport. There is a city center close by with lots of food options.
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on May 26, 2024

Hola Anne,

Thank you for taking the time to leave us this amazing review! It sounds like you had a fantastic trip to Costa Rica!

It's wonderful to hear that the logistics were handled smoothly and you felt well-supported throughout your journey. We're glad the accommodations were excellent, the staff accommodating, and your tours exactly what you wanted.. Overall, it seems like you had a spectacular experience!

We hope you plan a second trip to continue exploring in the future.

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica 🪲

Awesome trip. Relaxation and Adventure!
Costa Rica | May 11 - May 18, 2024

G
Greg W.
Chicago, IL | Reviewed on May 20, 2024
I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!! Read more

I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

Everyone was so helpful and friendly. Super clean and accommodating.

Authenticity & Character
Beautiful beach and secluded rooms.
Location
Close to the airport, but never felt busy or full of people.
Staff
Super helpful and friendly.
Cleanliness & Comfort
Very clean and well maintained property. Good food and drink selection on property.
Arenal Manoa & Hot Springs
Fortuna

I loved this place! It was quiet and easy to feel relaxed and comfortable. Close to all the activities. The views were so amazing. So many birds, animals and beautiful flowers right outside my door.

Authenticity & Character
Hidden away from the business of the cities. Felt like I was in paradise.
Location
So easy to come and go. Parked right outside my room. The drive from Libera was incredible, so much fun.
Staff
Everyone was super nice and took pride in there work and the resort.
Cleanliness & Comfort
Super clean and well maintained resort.
Activity Reviews
Tropical Sunset Sailing Adventure
Tropical Sunset Sailing Adventure
Costa Rica

We had a great time. The weather was just okay, but it was so nice to see the sites and swim in a private bay. Unfortunately no sunset to view that day. Crew was great, always there for questions and conversation.

Introduction to La Fortuna and Arenal Volcano
Introduction to La Fortuna and Arenal Volcano
Costa Rica
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

It was a great introduction to the area. Our guide was great.

Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

This was a great activity. The views were exceptional. The staff was great and full of fun and information.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on May 20, 2024

Thank you Greg for your kind words. It was a pleasure working with you to put together the best trip possible. Sorry about the weather! But I'm glad that you enjoyed everything that we worked on together. It was teamwork!

One of our best trips
Costa Rica | May 11 - May 16, 2024

Iqbal
Iqbal R.
Houston, TX | Reviewed on May 17, 2024
The trip went well, way beyond expectations. We thoroughly enjoyed every moment of the trip. I was a little apprehensive about going there due to concerns about possible safety issues in Latin America. Still, my daughter researched and found that Costa Rica is indeed very safe, like any European country. From the day we landed to the day we departed, the Serendipty tour was extremely well organized. The pick was smooth. All excursions started on time. All drivers were courteous and spoke... Read more

The trip went well, way beyond expectations. We thoroughly enjoyed every moment of the trip. I was a little apprehensive about going there due to concerns about possible safety issues in Latin America. Still, my daughter researched and found that Costa Rica is indeed very safe, like any European country. From the day we landed to the day we departed, the Serendipty tour was extremely well organized. The pick was smooth. All excursions started on time. All drivers were courteous and spoke fluent English. We went to Arenal, Fortuna area, followed by Monteverde, and back to the Papagayo area. All the guides were excellent. The hotels were way beyond our expectations with excellent breakfast. Two lunches and two dinners were included. Bryan, Nancy, and the Wilman team were in constant touch with me. Response to any of my texts was instant! Highly recommended

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on May 17, 2024

Hello Iqbal,

I'm delighted to learn that your journey to Costa Rica surpassed your expectations!

Thank you for sharing your wonderful experience, and I wholeheartedly join you in recommending this unforgettable adventure!

It was my pleasure to assist you throughout this process.

Perhaps you'll consider visiting Costa Rica again in the future!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🦀

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