Kimkim Trip Reviews for Morocco

An Unforgettable Moroccan Experience – Kimkim Travel-Majid our Travel Specialist & our Incredible Driver, Mouad!

If I could give Majid and our driver, Mouad, more than five stars, I absolutely would! Our experience from beginning to end was extraordinary. We have traveled to many places, but the level of personal attention, professionalism, and genuine care we received from the Kimkim Travel team was truly exceptional.

MAJID - The FACE of KIMKIM TRAVEL – Exceptional from Beginning to End

From my very first inquiry until we arrived safely back home in the United States, Majid was incredible. His response time was remarkable. Every question, message, worry and detail was handled promptly. Nothing was overlooked, and Majid was always on top of everything.

What impressed me most was how well he listened and customized our trip. I had a very specific vision, with an emphasis on culture, architecture, food, and unique experiences. Majid incorporated all the little details and recommendations that made our trip so special.

One of my biggest concerns was traveling with my pregnant daughter-in-law. Majid went above and beyond to accommodate her needs and ensure she could comfortably enjoy the experience with the rest of us.

He even proactively changed one of our hotels after learning that previous travelers had experienced issues there. The replacement hotel was absolutely wonderful! That kind of initiative speaks volumes about Majid’s commitment to his clients.

And the thoughtful touches! When we arrived at the Casablanca airport, someone greeted us with flowers for both me and my daughter-in-law. Such a sweet, unexpected gesture and a perfect welcome to Morocco!

Every promise was kept, every detail was handled, and Majid’s recommendations added so much to our experience. I cannot recommend Kimkim Travel highly enough. Majid made planning and experiencing Morocco an absolute joy.

MOUAD – A Driver Who Became Part of Our Family

I have to give a very special shout-out to our driver, Mouad. Quite honestly, I don’t think our trip would have been nearly as fabulous without him. He was THAT exceptional!

Mouad was so much more than a driver. He was attentive, thoughtful, caring, and genuinely invested in making sure our family had the best possible experience.

He anticipated our needs before we even had to ask. He made sure we had regular bathroom breaks, thoughtfully purchased snacks for my pregnant daughter-in-law, and recommended and made reservations at incredible, top-notch restaurants. Every single recommendation was fantastic!

We spent quite a bit of time traveling in the van, and he kept it immaculate. He cleaned and washed it every evening so it was spotless and smelled fresh every morning. His Mercedes van was comfortable and always pristine.

But what made Mouad so special went far beyond the logistics. He was genuinely kind, warm, and generous. He made us feel safe, comfortable, and welcomed throughout our journey. He shared wonderful suggestions and helped us discover little stops and experiences we might otherwise have missed.

He even purchased a special gift for our future grandbaby! It was such a sweet, thoughtful, and incredibly generous gesture that truly touched our hearts. It was just another example of how much he cared about our family.

By the end of our trip, Mouad no longer felt like our driver. He felt like family. When it was time to say goodbye, I actually cried. That says everything about the kind of person he is and the connection he made with our family.

OUR FINAL THOUGHTS

Morocco was everything we hoped it would be and more. The people were warm, welcoming, generous, and kind, just as Majid had told us they would be. We came home with incredible memories and a genuine appreciation for the country and its people.

Majid made the planning seamless, and Mouad made the journey unforgettable.

If you are considering traveling to Morocco, do yourself a favor and book through Kimkim. And If you have the opportunity to request a travel specialist, ask for Majid, and request Mouad as your driver! You will be incredibly fortunate.

We cannot thank Majid and Mouad enough for giving our family such a memorable experience. We would travel with them again in a heartbeat!

Five stars simply aren’t enough!

We couldn’t have asked for a better experience for our once-in-a-lifetime mother-daughter trip than our Immersion Morocco tour. Our driver, Ahmed, was reliable, punctual, informative, funny, fun, and thoughtful. After 11 days and almost 2000 kilometers and many hours of sharing each other’s music and trading stories about families, sports, everyday customs and courtesies, it felt like we parted as friends who’d learned a lot about each other’s country.

Aside from some weather-related changes in itinerary, everything ran smoothly. All the hotels were lovely and in good locations for further exploration on our own. The city guides were professional and knowledgeable and added much to our understanding of what we were seeing, whether historical sites or architecture or everyday life in souks and villages. We really did feel “immersed” especially when we were welcomed into homes for home-cooked meals (always better than any restaurant) and a memorable excursion through a Rose Valley village.

We had tried to prepare for the trip by reading about Morocco but nothing came close to the detail and nuances we gained from Ahmed, our city guides, and just getting ourselves off the beaten path.

We highly recommend Morocco Immersion to anyone and will definitely use them again if we are lucky enough to return (which we DO plan to do someday!).

Majid did a phenomenal job planning our wonderful adventure in Morocco. He patiently listened to everything we wanted, thoughtfully refining the itinerary until we somehow managed to fit it all into our nine-day trip!

We were greeted at the airport by Hamid, our enthusiastic and amiable escort for the first few days as we explored Marrakech and the Agafay Desert. In Marrakech, we stayed at Riad Idra, an unbelievably beautiful and enchanting riad tucked inside the Medina and a fantastic home base for exploring the city. Our Marrakech guide, also named Hamid, was exceptionally knowledgeable and showed us all the highlights of the Medina, followed by an amazing evening food tour. We even ate snails!

Next, we headed to Alkamar Camp in the desert for a magical camel-riding and overnight glamping experience that was truly once in a lifetime.

From there, we were met by Ziad, who would be our driver for the majority of the trip. I cannot say enough wonderful things about him. Kind, attentive, and incredibly thoughtful, Ziad took care of us like an older brother every step of the way. He even came to pick us up from dinner one evening in Chefchaouen when I was simply too tired to tackle all the stairs!

Our next stop was Rabat, where we were guided by Osman, a native of the city who really brought it to life for us. He introduced us to all the major sights as well as some of his favorite hidden gems. We spent the night at The View Hotel, which was a luxurious and comfortable place to stay.

From Rabat, Ziad drove us to Fes, where we stayed at Palais Amani, another beautiful and charming riad. We especially enjoyed the hammam and the wonderful mint tea that greeted us upon arrival. Our one suggestion would be for kimkim to try to secure a larger room for two friends traveling together, as our room was a bit on the small side. Our guide in Fes took us to so many fascinating places, including workshops where local artisans create beautiful ceramics, which was a particular highlight.

Finally, we made our way to Chefchaouen, the enchanting Blue City. Our guide there was wonderful and introduced us to the many talented artisans and craftsmen who make the city so special. We stayed at the Taj Hotel, which was lovely, although it involved quite a climb up many stairs. If possible, we would recommend that future travelers be accommodated somewhere a little more centrally located within the Medina.

We were truly sad to say goodbye to Morocco after such an incredible adventure. Every destination offered something special, and the people who helped us along the way made the experience all the more memorable. From Majid's thoughtful planning to the wonderful guides, drivers, and accommodations, the entire trip was exceptional.

We would wholeheartedly recommend Majid and kimkim to anyone looking to plan a Moroccan adventure. You will be in wonderful hands!

Our driver Younesse Bouabid was outstanding. We can’t say enough good things about him. He shared insights and was always on call if we needed anything or had questions.

We are forever grateful for the wonderful experience we have had with KimKim from the beginning of the planning process to the end of our travels last week. We thank Hakim and the OrionTrek team in Morocco as well as the US counterparts team including Kimberly and Greg. We partnered with great guides, private drivers and accomodations staff throughout our stay in Morocco with utmost attention to detail and impressive customer service! We can't thank them enough and can't wait to work with KimKim again in the near future!

Hotel Reviews

Riad Jaaneman

Marrakech

Authenticity & Character

Location

Hidden down a little alleyway without a sign indicating location

Staff

Cleanliness & Comfort

The White Camel Lodge

Agafay, Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour in Marrakech

Marrakesh

We loved the private guided tour. We started with the Marjorelle gardens self guided tour which was great followed by walking through the souks and market. They were very crowded but was neat to see. Unfortunately we couldnt see the Madrasa Ben Youssef due to long lines and Bahia palace was closed I believe.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Hike in Imlil Village, Return to Marrakech

Morocco

Had a great hike this day. The lunch at the family home was wonderful and we enjoyed the views from the terrace where we had lunch which was very delicious. Very friendly home and great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Hammam & Massage

Morocco

Please mention in future that it is a couples massage. Didn't realize we had to take off bathing suits and only wear a disposable underwear instead and fully naked x 2 people in a room together. We also were split up in groups of 4 so the women went first and the men went last. Great exfoliation and massage with argan oil was very nice. The women just transferred back via driver to Riad where we showered and the men walked back to our Riad and showered there before we headed to dinner.

Quality of Experience

Guides, Drivers and Staff

Little confusing with driver about dropoff and pickup times for 4 people followed by the other 4 people

Transport

Atlas Safari in Agafay and the High Atlas Mountains

Morocco

We loved this safari but wanted it to be shortened a litte bit so we can spend time at the White camel lodge before darkness fell.

Quality of Experience

Food

The lunch at the Berber house was very eye opening. Not like the one we had the day before. Much more rural and lot of flies were present.

Guides, Drivers and Staff

Transport

Cooking Workshop & Local Food

Morocco

It took us a while to walk to the location of the cooking workshop. We had a very long wait to get started and then once we did start it was fun! Afterwards however the burners were malfunctioning and it was indicated that the tagines would be ready in 30-40 minutes but it took 2.5 hours instead so everyone was a little frustrated about that as we wanted to have some open free time in the afternoon to go explore other places which we didn't have time for.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Camel Ride in Agafay

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

Great food tour experiencing and tasting different items but very crowded in the souks/market.

Quality of Experience

Guides, Drivers and Staff

Transport

Overnight in the Desert Stone in Agafay with a Camel Ride for the Sunset

Agafay

Great experience in Agafay. We wished we could've had an extra day here. Exceptional service and wonderful luxury camp.

Quality of Experience

Guides, Drivers and Staff

Transport

What an amazing two weeks! Three longtime friends traveling through Morocco together was already going to be special, but Kimkim and Morocco Immersion made the experience even better than we imagined. I had previously used Kimkim for a trip to Patagonia and had such a great experience that I was confident using them again. They certainly did not disappoint.

Our itinerary took us through Rabat, Chefchaouen, Fes, Merzouga and the Sahara Desert, Dades Valley, Marrakech, Essaouira, and Casablanca. It was the perfect combination of organized experiences and free time, allowing us to see and experience so much while never feeling overly scheduled. We stayed primarily in riads, and the accommodations selected for us were excellent and added so much to the Moroccan experience.

Our driver Ahmed deserves a special shoutout. He was with us for 10 days and was simply wonderful. He kept us laughing, took great care of us, and made all those hours on the road part of the adventure rather than just transportation. By the end of our time together, it felt like we were traveling with a friend. He truly had a wonderful impact on our entire experience.

Nihad, our planning coordinator with Morocco Immersion, was fantastic as well. She was incredibly responsive to our requests and created an itinerary that was just right for us. We also spent a great day with Omar, who drove us to Casablanca.

One special memory was having the opportunity to spend time with Abdou and Sharon, the owners of Morocco Immersion, and their friends over a wonderful couscous lunch at their kasbah.

From the initial planning through the execution of the trip, everything was handled beautifully. It was seamless and stress-free, which allowed the three of us to simply relax, enjoy, and experience the beauty, culture, food, and hospitality of Morocco.

Thank you to Kimkim and the entire Morocco Immersion team for giving three longtime friends an unforgettable adventure!

What a trip!! It was my first visit to Morocco. We started with a cooking class in a home after we landed, and it was a fabulous warm welcome. We had a local celebrity provide our Marrakesh tour and we learned so much!!! Our fabulous driver answered every single question we had as he took us to the Atlas Mountains, the desert and our surfing destination on the coast. Morocco is gorgeous. What was the best part of the trip? The people!!! I hope to go again. Thanks for the planning that made it so great.

Hotel Reviews

The Original Camp

I really liked the tent in the desert camp. It was a really cool experience. The setting was unique and memorable, and it stood out as one of my favorite accommodations during the trip.

Riad La Croix Berbère Luxe

Marrakech

The Riad La Croix Berbère Luxe in Marrakesh was really nice. It wasn't American upscale, but it was very nice and comfortable. The people everywhere we went made the biggest difference, and the riad was a lovely place to stay.

Activity Reviews

Private Cooking Class w/ Souk Tour

Morocco

The private cooking class with the souk tour was spectacular. We went to a beautiful lady's house, met her wonderful daughter, and cooked a meal with them. The food was fabulous, better than anywhere else we ate. It was a great way to start the tour and I would highly recommend it.

Guided Tour of Marrakech

Marrakesh

The guided tour of Marrakech was excellent. Our guide, Amnay, was a local celebrity, singer-songwriter, and very knowledgeable about the history. He was super nice and made the tour very enjoyable.

Travel with Mustapha (our driver) was great - he ensured our safety and was always on time. The time in Chefchaouen (the blue city) was particularly lovely and time at the hammam in Marrakech was fun. Skoura could be missed if there was another location - the oasis area was very dry and it was in a remote location.

The country is fantastic
The driver was superb
He was intelligent and drove carefully

He was very helpful
And knowledgeable and enjoyable to be with
He was a real asset and made the trip even better
Richard Bassin MD
Jean Bassin

It was fine, but one of the lodging selections was terrible. The Desert Camp did not have consistent power, showers or align with our dietary needs. The team was flexible to change another trip element on the fly. The local guides for tours were informative and friendly. Our driver Hicham was especially wonderful.

Our driver was fantastic. He made sure that we were connected to all of our local tour guides. We did a 12 day trip through Morocco. The planning was good, as we wanted to change some hotels and they accommodated.

The suggestions were all spot on. The local guides were all good. Out Fez guide was excellent.

Highly recommend two nights in the desert, as this allows time to relax and enjoy the scenery.

Hanyn was our guide. He was fantastic. We went from Tangier to Chefchouen, Fes,,,Merzouga...Ait Benhaddou,,,Marrakesh,,,Casablanca

Hotel Reviews

Taj Chefchoaune Luxury Hotel and Spa

Chefchaoun

Hotel was clean and beautiful. The breakfast was amazing. Lot's of choices

Authenticity & Character

Moroccan decorations

Location

Staff

Breakfast staff was so helpful

Cleanliness & Comfort

room was spacious and beautiful

Palais Faraj Suites & Spa

Fès

This was on of my favorites. Very different and unique. The dinner and breakfast were so good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

So much fun to sleep in a tent in the Sarah desert. The camp was first rate and the food was delicious

Authenticity & Character

Location

Staff

The staff was so helpful

Cleanliness & Comfort

Beds were great

Le Berbere Palace

Ouarzazate

This hotel was so awesome. We wish we could have stayed two nights. The dinner and breakfast were so good. Bed very comfortable. Beautiful room and bed

Authenticity & Character

So many fun things to look at in this hotel

Location

Staff

Bell boys were so helpful

Cleanliness & Comfort

Food was delicious. Beds were very comfortable

La Maison Arabe Hotel

Marrakech

This hotel/Riad was unbelievable...The breakfast was the best. Omelettes I've ever had....Location was the best

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

The hotel gave us a room that boarder the road. There was a constant stream of cars that kept us awake.

Authenticity & Character

Location

If we had a different room it would have been better

Staff

Cleanliness & Comfort

The carpet in our room. looked dirty

Activity Reviews

Transfer to Fes, Volubilis & Meknes

Morocco

We were picked up at the ferry in Tangier. We thought we would only tour a small portion of Tangier and then head up to Chefchaoun to tour and have a dinner at the hotel. Instead we had to wait for the other guest to arrive. Our son thought he had made arrangements to pick him up on a later flight. Those of us who had arrived early in Tangier were not happy, We felt like we were playing catch up with the rest of tour after the late departure and arrival.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

I want to say that this part of the tour was not our favorite. We feel like we started late trying to make up for the the late arrival to Chefchaouen. We did enjoy the tour and visiting Fes. The Hammam experience was so distasteful and disrespectful. It was not clean... not private...disorganized....and chaotic... and took four hours to provide the service we thought we were getting. Not one person in our group enjoyed it. I had emailed Hakim about this event prior to us coming, I had read bad reviews and did not want a repeat experience for our group. We felt like we were put on display naked in front of the staff and our friends. I would never recommend this establishment again for your company.

Quality of Experience

Don't ever take your clients to that Hammam, Hakim has our full experience in an email, Hakim did provide us with a lovely dinner, show and carriage ride.

Guides, Drivers and Staff

Hanyn grab us food to eat for dinner, since it was after 10pm when we finished

Transport

Our driver stayed later to take us back to the hotel so we did not have to get taxis

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

This was a long drive, however we knew that it was going to be long. Our tour guide was awesome. He made sure that we stopped for lunch and other stops. I do feel like we should have gotten to the desert 30 mins sooner. The 4x4 that we were in got a flat tire, while we were driving. This delayed out camel ride. I was also under the impression we would ride the camels a bit longer. Otherwise the experience was an unforgettable! A must see and do.

Quality of Experience

Food

Great variety... The bomb fire experience was awesome

Guides, Drivers and Staff

Transport

So fun racing thru the Desert in our 4x4 with the music blarring

Afternoon Guided Tour in Chefchaouen

Morocco

We toured this area in the morning. It was a very cute town

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Casablanca

Morocco

We went to the Mosque only. It was really fascinating. We had dinner at a restaurant that was So So Then we went to our hotel

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

Hanyn provided us with an extraordinary experience. We tried so many delicious foods. really enjoyed this food tour

Quality of Experience

Guides, Drivers and Staff

Transport

Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains

Morocco

This was another long drive. However there is only one way in and one way out. The drive was beautiful and we enjoyed the movie set and other stops. Lunch was good and one of our favorites

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Marrakech

Marrakesh

We all loved Marrakech. I can't think of anything negative to say. The Riad was amazing. The food at the restaurant was so good. The souks were so fun and confusing. the night dinner and entertainment were first class. We loved the carriage ride thru the town. So fun

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Volubilis

Morocco

This was a great tour of the ruins.

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Hammam & Massage

Morocco

I have shared this experience with Hakim in detail,. I would NEVER recommend this Hammam establishment to any of your clients. It was awful! Distasteful...Disrespectable. I was so embarrassed that I had suggested this for the group. i was hoping for a wonderful, relaxing experience. We have been to Turkey and had a Hammam spa treatment there and it was so relaxing. Not this! Hakim should share my email that I sent to him. It explain what we went thru in full naked humiliating detail.

Quality of Experience

Guides, Drivers and Staff

Our guide and driver were awesome. The staff probably tried their best/

Transport

Our driver stayed later to drive us back to the hotel, since this experience too far to long 4.5 hours. Taking 3 of us at a time

We were initially unfamiliar with Kimkim, but after reading many positive reviews, we decided to request a plan and quote alongside two other well-known tour operators. From the start, Kimkim stood out.
Our primary contact, Abdel, was remarkably responsive and fast, never keeping us waiting more than 48 hours for an answer. Based on his initial recommendations and our own research, Abdel patiently adjusted our itinerary roughly 15 times until every detail was exactly what we wanted. He was extremely tolerant, flexible, and offered great insights from his experience to help refine our route. Once we finalized the plan, the booking process was seamless and secure.
Upon landing in Morocco, we were met at the airport by our driver, Mustafa, whose contact details had been provided in advance. Mustafa was exceptional—polite, friendly, and eager to make our trip special. Given the long driving distances, good communication was key for us, and Mustafa made it effortless with his strong English and French skills. Beyond his impeccable driving and unwavering commitment to our safety, he shared fascinating stories about the local places, gave thoughtful advice, and helped us discover far more spots than we originally anticipated. Even through long, full days of driving and sight-seeing, he always maintained a warm smile and a helpful attitude. We truly could not have been in better hands.
Because we were on a tight budget, we requested mid-range accommodations. To our delight, every location exceeded our expectations—they were clean, beautifully kept, and served good breakfasts accompanied by wonderful service. A major highlight was our stay in the Merzouga Desert. The desert camp was extraordinary; the tents were incredibly spacious and comfortable, complete with electricity and full private bathrooms, and the evening atmosphere under the stars was magical.
Throughout the entire journey, Kimkim remained completely flexible and accommodated our last-minute requests. The whole trip turned out far better than we could have imagined, creating memories we will cherish forever. We will without a doubt book through Kimkim again and highly recommend them to anyone planning a trip to Morocco!

Hotel Reviews

Riad Atrium & Spa

Marrakesh

This Riad was really nice. The location was interesting, as vehicles can't reach it so we were dropped and then had to walk to it; however a hotel porter came to meet us to carry our bags. The rooms were clean, really large with high ceilings and quite comfortable (tons of pillows and rugs!). Breakfast was included, the service was really good, the server nice and friendly and the food selection excellent. We were there only for two nights but would have loved to stay longer as the place was lovely. Highly recommended.

Authenticity & Character

Really well decorated, the place was charming with a total Moroccan style.

Location

Located in the middle of the Medina, in the heart of all the amenities and safe.

Staff

The staff was friendly and courteous.

Cleanliness & Comfort

The place was quite clean (despite all the rugs and pillows), the bed was comfortable. In general, the place was really nice.

Dar Rihana Dades

Douar Aït Ouffi

We arrived at the Dar ("house") very late at night, and at first, its location seemed quite remote and dark. However, the next morning, with daylight, we discovered just how incredible the setting was! Perched at the top of a canyon, the Dar offers breathtaking views of a beautiful oasis. The room was charming, comfortable, and well equipped, making our stay very pleasant. Breakfast was served in a separate building about 50 metres away, and it was delicious and generous, with plenty to enjoy. Overall, a wonderful place to stay in the Dades Valley, with a truly spectacular location and a peaceful atmosphere. Don’t let a late-night arrival fool you — the views in the morning are absolutely worth it!

Authenticity & Character

Very charming decorated with a Moroccan style. Our room had a balcony facing the canyon; at night it was impressive but during the day it was incredible beautiful.

Location

Not much around, but close to Boulmane Dades city. The Dar ("house") is located at the top of a canyon and had an incredible view of the oasis.

Staff

Very friendly staff, not only for check in/out but also at the restaurant.

Cleanliness & Comfort

The room was spacious and clean; the bed and pillows were comfortable. The bathroom was big with all the required services including argan oil shampoo, body gel, body lotion and hairdryer.

Orient Desert Camp

Merzouga

Our stay at the Merzouga desert camp went far beyond our highest expectations! Nested right among the rolling sand dunes, the camp setup was truly remarkable. The main outdoor common area featured comfortable seating centered around a cozy fire pit, with charming carpeted walkways linking the grounds. Meals were served in a spacious, beautifully equipped tent that felt just like a high-end restaurant. Arranged around the central courtyard were the sleeping tents, which offered incredible comfort. Each tent was fully equipped with modern amenities, including electrical power and a full private bathroom with a hot shower. The floors were lined with lovely carpets, and both the bed and pillows were exceptionally comfortable—ensuring a great night's sleep in the middle of the desert. In the evening, the atmosphere was wonderful. We enjoyed delicious tea and pastries accompanied by traditional live music around the fire, all set beneath an breathtaking, star-filled night sky. It was an incredible experience, and I only wish we could have stayed longer!

Authenticity & Character

Way more than what we expected. The set up with the carpeted walkways in the grounds, the fire pit and cozy chairs and puffs around it; the Moroccan music at night, the coffee and pastries in the evening, all made us feel like we were in movie.

Location

Well located, it made us feel we were really in the middle of the Sahara desert. The place is quiet and you can see the sunset and sunrise as well as many stars at night.

Staff

Everyone was very friendly and helpful.

Cleanliness & Comfort

The tents were very clean, the floor covered with carpets. The bathroom was well set up with a hot shower. In general not what one will expect in a desert!

Riad & Spa Dar Bensouda

Fes

Our stay in Fes was a wonderful and authentic experience! The hotel is tucked right in the middle of the Medina, and getting there is an adventure in itself through a labyrinth of winding, narrow streets. Since no vehicles can access the Medina, we were very grateful for the porter who met us at the main entrance to guide us and carry our luggage. When we first checked in, we were assigned a small room that unfortunately had a damp smell. However, the staff was accommodating when we requested a room change and moved us to a much larger room on the main floor. It was a fascinating space with very high ceilings and a unique layout featuring an upstairs bathroom. The hotel’s amenities were lovely: The Main Courtyard: A stunning central patio featuring a lovely pool—a perfect spot to unwind. Rooftop Terrace: Outfitted with comfortable lounge chairs and tables, creating a super cozy atmosphere to relax and take in the surroundings. On-Site Dining: A convenient second-level restaurant serving delightful food. Overall, it's a beautiful, atmospheric property right in the center of historic Fes, and we thoroughly enjoyed our time there!

Authenticity & Character

Completely Moroccan style; high ceilings, carpets and pillows everywhere and a big central patio with a fountain. The restaurant area was very nice with the beautiful swimming pool and lounge chairs to rest.

Location

Located in the middle of the oldest Medina in Morocco, it was really cool to go through the winding narrow streets.

Staff

The staff was very friendly and helpful. When we requested a change of room, they immediately took care of the problem and helped us to get a new one.

Cleanliness & Comfort

The rooms were clean, the bed and pillows comfortable. we requested a double room with a king size bed and it had also an extra bed. The bathroom though was in a second floor, kind of an interesting set up.

Activity Review

Marrakech to the Dades Valley via Ouarzazate

Morocco

We were initially expecting a very long and exhausting drive from Marrakech to the Dades Valley, but the journey flew by! Our driver made plenty of well-timed stops along the way, allowing us to stretch our legs, grab a bite, and discover so many breathtaking locations along the route. The incredible scenery and thoughtful stops made what could have been a long day feel surprisingly short and thoroughly enjoyable!

Quality of Experience

We were not expecting to have such a wonderful experience during the long trip, there were so many things to see that we didn't even notice the time; the trip felt short!

Guides, Drivers and Staff

Our driver was exceptional—he was a skilled navigator who always prioritized our safety. Additionally, he was extremely knowledgeable about the places we passed through, continuously sharing fascinating stories and insightful information throughout the journey.

Transport

The vehicle was very comfortable and in good condition; with air conditioning. We were four adults and the driver. He brought water bottles for the ride.

We had an amazing experience working with Majid! From start to finish, everything was handled professionally and seamlessly. Majid was attentive to our needs and made the planning stress-free. We had questions and change requests along the way, which Majid handled with patience and expertise. Every detail was thoughtfully taken care of, allowing us to relax and truly enjoy the beautiful country of Morocco.

As far as our stellar driver/guide -
Our trip would not have been the same without Ismail! He is very knowledgeable, dedicated, and has a great sense of humor. We had such a memorable time road-tripping through the mountains with our trusted guide. Ismail made us feel safe and comfortable throughout our journey, while sharing fascinating insights about local culture, history, and hidden gems along the way. He thoughtfully catered the trip to us, making it feel very personalized and special. Having a fantastic guide truly enhanced our trip and allowed us to experience Morocco in a more meaningful way.

Thank you, Majid and Ismail, for your hospitality and attention to detail. It was a trip of a lifetime! Until we meet again.

This was an amazing trip. Due to a medical issue, we had to adjust our itinerary on the go and Hiba was attentive, quick and flexible. Our driver, Youness, who was with us for 21 days was perfect for us: an incredibly good driver, kind, patient, attentive, always available and very very resourceful. (I had a medical emergency and he immediately found a doctor along the way) He also suggested great restaurants . He was just an incredible human being.
As for the guides, we loved our guides: the guide in Casablanca who really made our visit to the
Mosque informative and enjoyable. The other guides: Otman in Marrakech , who was very patient and committed to showing us what
interested us and really knew his way around the Medina as well as the other highlights such as the Saadian Tombs. He was very generous with his time and he also recommended great restaurants. Abdullah in Essaouira was wonderful, introducing me to the city’s history including the Jewish Quarter, the port and ramparts as well as great shops for things I was looking for. He was very attentive, caring and very generous with his time. Igleos sp? In Rabat was great - very knowledgeable and really interesting. He organized the tour really well so that we didn’t have to walk too far (we both have lung conditions) and we got to see all the highlights. Farid in Meknes was an excellent guide, pointing out elements that I would have missed. in addition to the driver, the guides make the trip and these guides were the best.

Hotel Review

Barceló Anfa Casablanca

Casablanca

This hotel was great for comfort, food and service. Zineb at Reception was amazing and always willing to go out of her way to help. This is a large and busy hotel and luggage will sit in the open waiting for departures or check-ins. Mehdi was great and really looked after our luggage as well as eager to help with anything else we needed. I would definitely recommend it

Location

Fairly close to the sights

Staff

Always eager to help

Cleanliness & Comfort

Housekeeping was very good

Activity Reviews

Guided tour of Hassan II mosque & the Habbous medina

Casablanca

Excellent guide who gave thoughtful information as well as facts. He also arranged a golf cart for us to travel the long distance between the entrance and the mosque

Quality of Experience

Guides, Drivers and Staff

Transport

Drive to Marrakech with stop at Oualidia

Morocco

We stopped for the oysters and the lagoon. The lagoon and sea are really beautiful and the town is a little more authentic looking.

Quality of Experience

The landscape

Half-Day Guided Tour of Marrakech's Monuments

Marrakesh

Otman was a super guide ensuring that we got to see everything we wanted to see. The highlights are well worth seeing: especially the Bahia Palace and the Saadian Tombs.

Quality of Experience

Half-Day Guided Tour of Marrakech's Medina & Souks

Marrakesh

The Medina in Marrakech is huge and thanks our guide, Otman, we got a good overview of both the lower end and higher end of the Medina.

Royal Hammam and Spa treatment at La Maison Arabe SPA

Marrakesh

We only had facials due to medical conditions. It was the most amazing facial I ever had! The women were wonderful and washed my hair afterwards as we were going to a nice restaurant afterwards.

Quality of Experience

Guides, Drivers and Staff

My trip to Morocco with KimKim was fantastic. Our driver/guide, Mohammed was wonderful. He was always punctual, polite and professional. He added ideas and opportunities to enhance our travel. One example was caused by an impactful rainstorm. Roads were closed and we couldn’t execute our planned itinerary… Mohammed contacted a family member and they provided a memorable event for us including a lunch in their home - so welcoming - as well as DELICIOUS! We truly valued that day -
All of our local guides were fabulous. Knowledgeable and accommodating. We especially enjoyed Salim in Marrakesh.
Thank you for your careful planning on our behalf - we look forward to another adventure with you.
Barbara Haydon

Hotel Reviews

Hotel Odyssee Center

Casablanca

This hotel was the only one that fell below a 5star rating for us. Our room was fine but breakfast was very poor - overcrowded and overcame the staff’s ability to serve well.

Authenticity & Character

Location

Easy walking to restaurants and sites

Staff

Cleanliness & Comfort

Riad Hanael Garden & Spa

FES

Authenticity & Character

Beautiful Riad

Location

We enjoyed being within the mefina

Staff

Professional

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Gorgeous camp

Authenticity & Character

Location

In the Sahara - hard to beat!

Staff

Cleanliness & Comfort

Beautiful room and bathroom

Elegancia Riad Boutique & SPA

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Perle d'Eau

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

Not too much to see - accommodated our needs

Staff

The dinner was excellent!

Cleanliness & Comfort

Activity Reviews

Fes walking guided tour : No drive

Fes

Informative, good local guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud

Morocco

Long camel ride but worth every minute!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Back from a wonderful trip in Morocco with a great group of friends. We were told we would love our driver/guide Mustapha and we did! He was an amazing driver and we always felt comfortable and safe. He is a very caring person and was fun to be with. He often went out of his way to make sure our needs were met. We especially liked our accommodations in Chefchaouen (pool was amazing) and Fes (breakfast was fantastic); and everyone was very accommodating. The camel ride in the Sahara and the hammam experience were new highlights for us. Thanks again to everyone involved in our trip, from Imane and Said in helping the 6 of us plan our itinerary, our driver Mustapha as mentioned and all our local guides who shared the history of Morocco with us.

Three middle age American women set out on a two week Moroccan adventure and booked through KimKim. KimKim helped us plan our itinerary and then worked with Moroccan Immersion , who was our on the ground tour operator. Everything about the trip was perfect. Nihad was our planning contact at KimKim on the front end and did a stupendous job. Our driver, Ahmed, was with us for over 10 days and he became a friend. We even have a WhatsApp group chat now! We had a few unusual travel complications and cofounders Sharon and Abdou even brought us to their lovely Kasbah to for lunch. From our drivers (Omar was also amazing) to tour guides, the attention to detail and care was so impressive. I can't recommend KimKim enough and their partnership with Morocco Immersion.

I had never used Kimkim before, but I am likely to in the future. From start to finish, everything just went smoothly. Two years ago when we went to Kenya and Tanzania (using another agency), we had a series of disaster after disaster. My wife and I kept looking at each other this time and wondering when everything was going to fall apart. Spoiler alert: It never did. From the initial planning on where in Morocco we wanted to go, to constant communication with Nihad our trip planner in the time leading up to it, everything just worked.

Our driver was amazing, knowledgeable, and got us from place to place safely, and was also a wealth of knowledge about Morocco in general. The city guides were incredible and patient, answering all of our questions.

We told our trip planner that we really didn't want the "tourist experience." In other words, we didn't want to be with 30 other people following a guide holding a flag aloft shuffling us from place to place. We didn't want to see Morocco as Americans. We wanted to understand from Moroccans what made Morocco special to them. And Kimkim delivered.

I would definitely choose Kimkim again.

She was very helpful in planning and executing our budget and desires. Will definitely recommend!

Hotel Reviews

Riad La Croix Berbère

Marrakech

People were sooo friendly.

Authenticity & Character

Lovely charm. By no means a five star hotel by typical standards but lovely and authentic.

Location

Right in the center of the hustle and bustle.

Staff

Soooo friendly

Cleanliness & Comfort

Beds a bit hard

Riad Kafila

Essaouira

Authenticity & Character

Location

Right in the center of the hustle and bustle

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Marrakech

Marrakesh

Very informative! Our guide was personable, knowledgeable, and kind.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Excursion to Ourika Valley

Morocco

Beautiful part of the country to see.

Quality of Experience

Guides, Drivers and Staff

Transport