Kimkim Trip Reviews for Portugal

4.9
Based on 850 ratings
Read 850 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beyond Happy and Satisfied with our trip to Portugal
Portugal | Aug 25 - Sep 1, 2026

Patricia
Patricia B.
New York, NY, USA | Reviewed on Sep 08, 2026
Our trip to Portugal was fantastic from beginning to end. Everything that was promised was delivered, and the entire experience felt seamless, thoughtful, and very well executed. I work in the travel industry for a company that provides luxury travel services (Nothing to do with Portugual or Europe), so I’ll admit that I have fairly high standards and can be a little skeptical about turning over the planning of our own family vacation to someone else. Joao very quickly put those concerns... Read more

Our trip to Portugal was fantastic from beginning to end. Everything that was promised was delivered, and the entire experience felt seamless, thoughtful, and very well executed.

I work in the travel industry for a company that provides luxury travel services (Nothing to do with Portugual or Europe), so I’ll admit that I have fairly high standards and can be a little skeptical about turning over the planning of our own family vacation to someone else. Joao very quickly put those concerns to rest.

From the initial contact, he was responsive, thorough, and understood what would make the trip right for our family. Traveling with a 14-year-old, an 18-year-old, and two parents isn’t necessarily an easy audience to please, but Joao created an itinerary that was remarkably well balanced. There was enough planned to make each day interesting and memorable without ever making the trip feel over-scheduled. Everyone had something to enjoy, which is no small accomplishment!

Joao’s attention to detail continued well beyond the planning stage. He checked in with us just before we left, throughout the trip, and again after we returned home. He also remembered that we were celebrating our 31st anniversary, and that personal touch ( with flowers and treates) meant a great deal to us.

Our accommodations were wonderful, well chosen, and very well located. Condes de Azevedo Palace in Porto was a particular highlight and such a memorable place to stay. The locations of all the hotels made exploring easy, whether on foot or using Uber.

Our driver/guides in each city were personable, punctual, friendly and gave us a deeper understanding of the region. The vehicles were immaculate and comfortable.

Perhaps what I appreciated most, especially given my own background in travel, was how effortless the trip felt. I know that “effortless” travel usually means someone has done a great deal of work behind the scenes. Joao clearly had. We were able to simply enjoy Portugal, enjoy our family, and celebrate 31 years together without worrying about the details.

We came home with wonderful memories and an enormous appreciation for Joao and the care he put into our trip. I would absolutely use KimKim again and would recommend Joao without hesitation.

Hotel Reviews
PortoBay Marquês
Lisbon

Comfortable and well located for easy transportation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Beautifullly restored. Loved it.

Authenticity & Character
Location
It wasm very convienent that it had a small parking lot that allowed pick up/dropoff/
Staff
The Manager on Duty was from a sister hotel but but he carried our luggage and went out of his way to get ice for my husbands knee and provide restaurant recommendations.
Cleanliness & Comfort
They don't provide daily housekeeping unless you request. This is fine, we requested and received but I do like to have my room made up daily without any additional effort.
Hotel Cascais Miragem
Cascais

Very spacious. The hotel is being renoveated in two months so any review seems irrelevant but it was great for near term travelers.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Especially wonderful, knowing the hotel was dosing soon.
Staff
Especially wonderful, knowing the hotel was dosing soon.
Cleanliness & Comfort
Cleanliness & Comfort
Activity Reviews
Discover Lisbon’s Historic Center & Belém in a 3-Hour Tuk Tuk Adventure
Discover Lisbon’s Historic Center & Belém in a 3-Hour Tuk Tuk Adventure
Lisbon
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Portugal
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Guides, Drivers and Staff
Tickets to Lello Bookshop
Tickets to Lello Bookshop
Porto

It was good but would have benefited from clearer understanding of how the tickets work. The guide for the walking tour didn't seem to know we had tickets and didn't give us clear understanding of how the ticketing system worked.

Quality of Experience
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Performance was good. Service was terrible, Food was mediocre, Didn't like that the performer came around to sell his CDs.

Quality of Experience
Food
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Although we had a reservation we had to wait. Confusion about our order.

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 08, 2026

Dear Patti,

Thank you so much for your incredibly kind words! It was truly a pleasure planning your family’s journey through Portugal and being part of such a special celebration.

I’m so happy to hear that everyone enjoyed the trip and that everything felt seamless from beginning to end. It was a pleasure having you here, and I hope Portugal will always hold a special place in your family’s memories.

Wishing you all many more wonderful adventures together!
Your friend in Portugal - João

Emily helped us to plan a terrific vacation
Portugal | Aug 13 - Aug 21, 2026

Megan
Megan H.
Ashburn, VA | Reviewed on Sep 02, 2026
Emily helped us to plan a terrific vacation in Portugal. We knew little about Portugal, and it was so wonderful to have her expertise to plan a trip that was truly enjoyable and memorable. The guided tours she arranged for us were superb and the guides were excellent. Read more

Emily helped us to plan a terrific vacation in Portugal. We knew little about Portugal, and it was so wonderful to have her expertise to plan a trip that was truly enjoyable and memorable. The guided tours she arranged for us were superb and the guides were excellent.

Hotel Reviews
Pátio do Tijolo
Lisbon

We were very happy with this hotel. It was located in a busy, popular area, but because of its setting it was a quiet oasis in a bustling area. The staff were friendly and helpful. The food was good. Our only complaint would be that the room had few surfaces on which to place our things. Still, I would stay here again.

Authenticity & Character
It was clean and comfortable but with unique art and a relaxing vibe.
Location
We could walk to many of the things we wanted to see and do, but once you went through the hotel gates, you were suddenly in a calm, quiet, private space. I loved that.
Staff
They made a great effort to help with any questions we asked.
Cleanliness & Comfort
The cleaning staff did an excellent job every day.
CBR Boutique Hotel
Coimbra

I loved this book/library-themed hotel. It was right up my alley. The bathroom was so cool!

Authenticity & Character
So cool and unique! Loved the decor! And it was quite comfortable.
Location
It was easy to get from there to wherever we wanted to go, with plenty of restaurants nearby.
Cleanliness & Comfort
All great.
Flores Boutique Hotel
Porto

This one had plusses and minuses. When we arrived at 1 pm they had apparently decided that was the time to repaint the front desk. There was not an obvious warning sign until I had approached the desk, and by that time my shirt was destroyed. It was oil-based paint. The shirt was a goner. They seemed less than sympathetic about it. Oh, well. The location was terrific. The room itself was kind of neat, and yet there was only one bedside light, no luggage racks or place to put luggage except the floor. My daughter's room had two lamps and a luggage rack. I asked if I could get even one luggage rack for our two-person room. I did not get one. The bathroom was ok, but the tub floor was 6 inches above the bathroom floor, so hazardous to get in for a shower. The breakfast was terrific. And the staff when we checked out at 5:30 am went out of their way to be helpful to us.

Authenticity & Character
But needed improvement to be more comfortable.
Location
Very centrally located for our activities, with lots of nearby shopping.
Staff
Some were amazing, some were adequate.
Cleanliness & Comfort
Better lighting, luggage racks, updated bathroom.
Activity Reviews
Traditional Portuguese Food Walk
Traditional Portuguese Food Walk
Lisbon

Our guide, Daniel, was wonderful. He was funny, well-informed, and made both the food and the city come alive. This was a great way to spend the morning.

Quality of Experience
The tour, the food, and the guide. 5 stars!
Guides, Drivers and Staff
Daniel was a great guide - willing to share himself and his life while showing us the city and teaching us its history.
Flavours & Stories of Porto: Private Walking Tour & Mercado do Bolhão Visit
Flavours & Stories of Porto: Private Walking Tour & Mercado do Bolhão Visit
Porto

Our guide, Francisco, was wonderful -- the things and places he showed us, and the history and information he gave us were so engaging. The amount of food was enormous! And it was all delicious! I would totally do this again.

Quality of Experience
The tour, the food, and the guide. 5 stars!
Guides, Drivers and Staff
Francisco was a great guide - willing to share himself and his life while showing us the city and teaching us its history.
Private Belém Walk with Jerónimos Monastery & Riverside Monuments
Private Belém Walk with Jerónimos Monastery & Riverside Monuments
Lisbon

I am glad we did this, but it was a very hot day and that impacted the experience. The monastery was lovely to visit. The riverside monuments were really interesting. Our guide was friendly and knowledgeable. It was a mistake to book this on the same day as the food tour. The food tour ran a little long, and it was a more than 30 minute cab ride to this tour. We barely made it, got no chance for water, bathroom, or any real lunch food.

Quality of Experience
When it is so hot, we needed more time in the shade and also water.
Guides, Drivers and Staff
She was knowledgeable and friendly, but didn't engage on as personal a level as other guides we had.
Evening Fado Show
Evening Fado Show
Lisbon

The location was amazing, but very difficult to find. We made it into our seats moments before the show began. The address took us to a building across from a park, but the location was actually a cistern underneath the center of the park. If the directions had told us it was actually in the park, that would have been immensely helpful. That being said, the look and sound in the cistern was amazing. (Unfortunately, it was also quite warm.) The musicians were terrific an the singer was amazing. I got less education about Fado than I expected, but I loved the music.

Quality of Experience
The location, the music. Wow!
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon

Pena Palace was great, but it became outstanding when we were able to get a private tour with an official palace guide. We had access to all kinds of spaces that people normally cannot enter. Our palace guide was superb. What a fantastic experience. At our guide, Louis', suggestion, we did not visit the second palace. He advised it was too much to fit in and would require much strenuous walking. He disapproves of trying to visit these two palaces in one day. Instead, after a walk and lunch in Sintra, he took us to Cabo Da Roca, to a beach, and then dropped us off in Cascais.

Quality of Experience
The private guide at Pena Palace and the wonderful tour she gave.
Guides, Drivers and Staff
Louis was knowledgeable (and opinionated). He was pleasant to be with.
Transport
The car was comfortable.
Lisbon to Coimbra with Stop in Fátima
Lisbon to Coimbra with Stop in Fátima
Portugal

I would not have thought of visiting Fatima, but I am so glad I did. It was a fascinating visit to a holy place that is very important to Roman Catholics.

Quality of Experience
Guides, Drivers and Staff
The driver was friendly and told us about things we passed along the way.
Transport
There was plenty of room.
Private Joanina Library & University of Coimbra Visit
Private Joanina Library & University of Coimbra Visit
Coimbra

WE really enjoyed this. Our guide was fantastic and everything she showed us and told us about was so interesting.

Quality of Experience
THe guide was great.
Guides, Drivers and Staff
She was friendly, interesting, and knew everything about the university.
Douro River Sailing Trip
Douro River Sailing Trip
Porto

It was so nice to have a relaxing afternoon cruise.

Quality of Experience
The kindness of the staff
Guides, Drivers and Staff
They were so friendly and nice. And they gave us a nice drink and snack !
Transport
I lived that we ere on a small boat with only 2 other passengers,
Gaia Port Tasting Walk
Gaia Port Tasting Walk
Portugal

What a great tour! Our guide Alexandre was terrific! He mad the tour fun, informative, interesting, and something I would happily do again.

Quality of Experience
Alexandre - a primo guide!
Guides, Drivers and Staff
He was funny without making anyone uncomfortable. He built rapport in the group. He was patient and relaxed.
Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Sep 02, 2026

Thank you so much for the wonderful review! I love all the photos. 🤩 It was such a pleasure helping you discover Portugal and put together a trip that felt both enjoyable and memorable. I’m so happy to hear that you loved the guided tours and had such great experiences with your guides. I'm sorry to hear about the Flores Boutique Hotel, but I'm glad it didn't put a damper on the whole experience. Can't wait to see where you go next!

Small Hiccup but Amazing Trip!
Portugal | Aug 21 - Aug 26, 2026

Stacy
Stacy S.
Newark, NJ | Reviewed on Aug 30, 2026
I heard about KimKim through a friend who frequently uses the service. I decided to take a chance and use the services for my upcoming trip to Portugal with my boyfriend. Beatriz was super easy to work with and made adjustments based off of my input. It was very easy to approve the final itinerary and was stress free since all I had to do was make final payment. Our flight was cancelled and we were rebooked and I was able to reach out to have our driver pickup updated. I was very happy... Read more

I heard about KimKim through a friend who frequently uses the service. I decided to take a chance and use the services for my upcoming trip to Portugal with my boyfriend. Beatriz was super easy to work with and made adjustments based off of my input. It was very easy to approve the final itinerary and was stress free since all I had to do was make final payment. Our flight was cancelled and we were rebooked and I was able to reach out to have our driver pickup updated. I was very happy they were able to accommodate us. One first tour was scheduled on the date we landed. We met at the meeting point but there was no tour. We learned the tour was accidentally booked for the wrong day. I was able to reach out to get help and the agent I spoke to was very apologetic. She refunded the tour costs and double checked to make sure everything else was booked correctly. That incident put us a little on guard but the rest of the trip went perfectly! All of our tours went as promised and our drivers were all on time (early). We especially loved our day tour to Sintra. Our tour guide, Teresa, was very pleasant and super knowledgeable. It rained early that morning and she had extra umbrellas for us. For lunch, she took us to a local spot and we enjoyed being able to eat some authentic Portugese food. We were very happy with how everything went minus the one tour hiccup. I would def recommend and use again.

Hotel Review
Exe Almada Porto
Porto

Great location! This hotel was like a Portugese hotel with American amenities. Hotel staff was friendly and I loved how clean everything was. The location is perfect and we were able to walk just about everywhere. I'd recommend and stay there again when in Porto!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Discover Sintra & Wines of the Old World
Discover Sintra & Wines of the Old World
Portugal
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 11, 2026

Hi Stacy! Thank you so much for sharing your experience! I’m glad we could help make the trip as smooth and stress-free as possible, especially with the flight change. I’m also happy to hear that, after the initial hiccup, everything else went smoothly and that you had such a great time in Portugal. It sounds like Sintra was a real highlight :) Best regards, Bea.

Across Portugal, along with Joao and his team...
Portugal | Aug 19 - Aug 28, 2026

Deborah
Deborah K.
Shaw, DC | Reviewed on Aug 29, 2026
Across Portugal, along with Joao and his team, planned an amazing trip to Portugal for us! Beginning with the initial planning, Joao was attentive and receptive to what we were looking for in our vacation, and willing to update the details as we shifted our ideas of what we wanted. We loved the hotels and the tours he recommended and then booked for us (which made things so easy!). Probably the thing that stood out the most for us is that his job didn’t end once we paid for the trip. He and... Read more

Across Portugal, along with Joao and his team, planned an amazing trip to Portugal for us! Beginning with the initial planning, Joao was attentive and receptive to what we were looking for in our vacation, and willing to update the details as we shifted our ideas of what we wanted. We loved the hotels and the tours he recommended and then booked for us (which made things so easy!). Probably the thing that stood out the most for us is that his job didn’t end once we paid for the trip. He and his team were readily available throughout the trip via a WhatsApp chat group for any questions or concerns we had. They responded quickly to our questions and checked in with us frequently.
We highly recommend Across Portugal to others who are planning to visit!!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 30, 2026

Dear Deborah,

Thank you so much for your kind words! It was truly a pleasure planning your trip and getting to know what you were looking for along the way. I’m especially happy to hear that you felt well looked after during your time in Portugal - that means a lot to us!

It was great having you here, and I hope our paths cross again someday!

Your friend in Portugal - João

The BEST! I have never had better customer s...
Portugal | Aug 17 - Aug 21, 2026

S
Shari J.
Deerfield Beach, FL, USA | Reviewed on Aug 28, 2026
The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to...
Read more

The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to Portugal.
Thank you to Kimkim to find us such a gem to work with - I will definitely be recommending them as well.

Hotel Reviews
PortoBay Teatro
Porto

I really enjoyed this Boutique hotel. The breakfast was great and the servers Gabriel and Amiro knew me every morning and ordered my omelet right away. We also ate dinner here and the food was also excellent in the regular restaurant, The only thing I didn't like is the bathroom. The sink was in between a room for the toilet and a room for the shower so there was no privacy. Also, the doors slid open to go in and they were very loud so it was hard to be quiet when using them in the middle of the night without waking my roommate. The hotel was centrally located and we were able to walk everywhere. Right around the corner from the train station with the gorgeous tiles and the Flower street with many shops and fun places to go.

Authenticity & Character
Location
Many places within walking distance
Staff
the servers were amazing as well as the front desk
Cleanliness & Comfort
I didn't like that the shower did not have privacy.
Hotel Lisboa Plaza
Lisbon

Very centrally located and could walk to many of the places we wanted to see. The staff, Joao in particular, as well as Bruno, was great! They met our needs very quickly - we always need 2 extra towels and they would bring them right away. The breakfast included as over the top! Everything was great. The ladies in the breakfast room were so friendly and helpful. I enjoyed this hotel - beds were comfortable, great shower.

Authenticity & Character
great hotel
Location
close to many places
Staff
Loved Joao and Bruno! So helpful
Cleanliness & Comfort
Housekeeping always kept the room clean.
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 31, 2026

Hi Shari

You‘re the best! 🤩

I’m super happy to hear how much you loved the trip and how you felt our support throughout your trip. As I said, we’re here for you to make sure you were comfortable during your lovely trip! Also, great to hear you liked your accommodation units. They play a key role in your vacation!

Thank you again for trusting our team!

Your friend in Portugal - Diana

Beautiful Portugal
Portugal | Aug 2 - Aug 11, 2026

S
Steve H.
Newark, NJ | Reviewed on Aug 26, 2026
The hotel in Lisbon was nice and no elevator and difficult stairs. The hotel in Cascais was wonderful and Porto’s was great location. The cooking class and dinner with locals were the best planned parts of the trip. The tour guide in Lisbon was a little boring. Overall it was a very smooth experience. Read more

The hotel in Lisbon was nice and no elevator and difficult stairs. The hotel in Cascais was wonderful and Porto’s was great location. The cooking class and dinner with locals were the best planned parts of the trip. The tour guide in Lisbon was a little boring. Overall it was a very smooth experience.

Activity Reviews
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

Really nice day and lunch with good wine. I expected a little more of a boat excursion and maybe a smaller boat but it was nice. It is a lot of time in a van. The guide was very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hands-On Cooking Class with a Local Chef
Hands-On Cooking Class with a Local Chef
Porto

Excellent chef especially with our kids. This was our favorite night.

Quality of Experience
Guides, Drivers and Staff
Tracing Lisbon’s Jewish History: A Guided Experience
Tracing Lisbon’s Jewish History: A Guided Experience
Lisbon

A little dull

Quality of Experience
Guides, Drivers and Staff
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon

Lovely and welcoming couple. Great food. One of the best meals we had in Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Petiscos Brunch & Market Experience in Porto
Petiscos Brunch & Market Experience in Porto
Porto

Really good food and wine. The guide was very pleasant. Only negative was maybe spending so much time within the market and not exploring Porto more.

Quality of Experience
Food
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Steve,
Thank you for your thoughtful feedback! I'm so glad you enjoyed the cooking class, dinner with locals, and your stays in Cascais and Porto. I also appreciate your comments about the stairs and Lisbon tour guide—we’ll certainly keep these in mind as we continue improving the experience. It was a pleasure helping you plan this trip!🥰🥰
Warmest regards,
Giorgia

This was an AMAZING trip, From start to fini...
Portugal | Aug 15 - Aug 23, 2026

Nicola
Nicola S.
Nanuet, NY | Reviewed on Aug 26, 2026
This was an AMAZING trip,
From start to finish everything was perfect.
All the hotels were stylish, well equipped, functional, staff very accommodating.
Breakfast was delicious everywhere, and just got better at each location.
The intimate feel of a boutique hotel is very welcoming.
The excursions were so well coordinated, our guides were very knowledgeable about the country’s history, the landscape, food, wine, and we appreciated the fun Lisbon/ Porto rivalry…
Dennis from the...
Read more

This was an AMAZING trip,
From start to finish everything was perfect.
All the hotels were stylish, well equipped, functional, staff very accommodating.
Breakfast was delicious everywhere, and just got better at each location.
The intimate feel of a boutique hotel is very welcoming.
The excursions were so well coordinated, our guides were very knowledgeable about the country’s history, the landscape, food, wine, and we appreciated the fun Lisbon/ Porto rivalry…
Dennis from the kayaking tour was great, he made us all feel safe and included,
I even did the cliff jump for the first time ever! So exhilarating.
I loved tea and biscuits on the beach, it sounds strange but very necessary after being in the frigid waters,
The caves felt mystical, and the religious structure that was built, was unbelievable…
The e-bikes and chartered boat ride were both a fun and exciting way to see the city,
The train ride was a first for the family, it was comfortable and scenic,
Our private driver Filipe, did many of our transfers, he was very personable, gave great recommendations- for food, scenery. We went to Sintra which was stunning, every step worth it.
The beaches were fun, we did a public beach, then found a little hidden inlet in/ on the rocks, , small amount of people, lovely afternoon lounging.
The destinations are all beautiful, and offer a different vibe, loved them all.
Definitely return trip.
Food was amazing, loved the culinary tour, we were able to do some tastings in the Balhoa market, girls experienced oysters for the first time.,
Lots of first on this trip..
We met some very cool and interesting people, 2 airline pilots, students, and another lovely family.
The birthday dinner at during sunset was spectacular . Great food, nice atmosphere.
We went to a restaurant on the beach Zephyr, also spectacular food and great sunset.
We did a lot of walking, the hills were my cardio for the day, also didn’t feel so guilty about all the tasty desserts we consumed along the way.
We tasted many of the famous pastry, we didn’t get to sample the one in Belim, short on time, but it was fun sampling the different bakeries…in all the cities.

Trip planning this way is highly recommended… most of the work is planned, and space is left for one’s own curiosity or lounging.

Will definitely use the service again and recommend it to friends and family.
Thank you Emily for all your time and effort,
You helped to make my sweet girls 16th bday a lifetime memory.🥰

Hotel Review
Nicola Rossio Hotel
Lisbon
Authenticity & Character
Retro modern
Location
Center of town. Very quite,
Staff
Cleanliness & Comfort
Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Aug 26, 2026

Olá, Nicola! Your review warmed my heart, thank you. 😊 I'm so happy the trip was so incredible, especially for the birthday girl. I remember my time traveling abroad when I was 16, and it stuck with me forever! Meeting people from all over is also what makes traveling so special. We'd love to help plan your next international adventure, wherever it may be. Can't wait to see where you and your family go next!🇵🇹 -Emily

Joao D. and the My Lisbon Holidays team are a...
Portugal | Aug 13 - Aug 21, 2026

Anthony
Anthony D.
Boston, MA | Reviewed on Aug 25, 2026
Joao D. and the My Lisbon Holidays team are absolutely amazing. Joao is incredibly knowledgeable, resourceful, easygoing, funny and just an all-around pleasure to work with. With only about three weeks’ notice, he planned an unforgettable nine-day trip to Portugal for me, my wife, and our teenage daughter, including stops in Madeira, Porto, and Lisbon. Everything was incredibly well thought out. The hotels were perfect, the details were thoughtful, and every experience and restaurant he... Read more

Joao D. and the My Lisbon Holidays team are absolutely amazing. Joao is incredibly knowledgeable, resourceful, easygoing, funny and just an all-around pleasure to work with.

With only about three weeks’ notice, he planned an unforgettable nine-day trip to Portugal for me, my wife, and our teenage daughter, including stops in Madeira, Porto, and Lisbon. Everything was incredibly well thought out. The hotels were perfect, the details were thoughtful, and every experience and restaurant he recommended was right on point.

One of the absolute highlights was our day trip to Sintra. We had asked Joao to arrange a local guide for us, and we were so pleasantly surprised when Joao himself showed up to be our guide! He knows the area incredibly well, and hearing his personal stories about growing up there, along with the history and local insights he shared throughout the day, made the experience truly special. The whole family agrees he made the difference from a great trip to a spectacular one.

From start to finish, the entire trip was seamless, thoughtful, and memorable. We can’t recommend Joao and My Lisbon Holidays highly enough, and we will absolutely be working with him again the next time we return to Portugal.

Hotel Reviews
H10 Duque de Loule
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wilde Aparthotels Porto, Clérigos
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porto Mare
Funchal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 18, 2026

Hi Anthony, you made me blush :)
Hope to see you again soon.

Eighteen days, 1,900 km, and only desired things left to chance
Portugal | Aug 7 - Aug 24, 2026

Ksenia
Ksenia B.
Italy | Reviewed on Aug 25, 2026
We travelled Portugal from Porto to the Algarve and back to Lisbon between 7 and 24 August 2026 — eighteen days, eleven hotels, and a route that took us from the vineyards of the Douro to the cliffs at Cabo de São Vicente and the vast headlands of Cabo da Roca, the westernmost point of continental Europe. It was a birthday gift for my partner, which meant the pressure to get it right was entirely self-inflicted and entirely real :). João and the KimKim team delivered something better than... Read more

We travelled Portugal from Porto to the Algarve and back to Lisbon between 7 and 24 August 2026 — eighteen days, eleven hotels, and a route that took us from the vineyards of the Douro to the cliffs at Cabo de São Vicente and the vast headlands of Cabo da Roca, the westernmost point of continental Europe. It was a birthday gift for my partner, which meant the pressure to get it right was entirely self-inflicted and entirely real :). João and the KimKim team delivered something better than we'd imagined.

On João
What sets João apart is that he plans like someone who actually knows the country rather than someone reading it off a map. The roadbooks weren't generic — they were routed with real thought about where the light falls, where the crowds are at 9am versus 3pm, and where you should slow down. The N222 between Régua and Pinhão came with a simple instruction: take it slowly and stop often. He was right. Small notes like that appeared throughout, and they were consistently correct.
He was also honest in a way that's rare in travel planning. When something in the Arrábida was likely to be chaotic in August, he said so and suggested skipping it. When a stop was worth an extra hour of driving, he explained why. That kind of candour builds trust fast.

The hotels — and three in particular
The accommodation selection was the strongest part of the trip. Every single property was chosen with a clear reason behind it, and several were genuinely extraordinary.
Quinta de la Rosa in the Douro was the emotional heart of the trip. Two nights on a working family estate that's been in the same hands since 1906, perched above the river, with the pool looking out across terraced vineyards. It doesn't feel like a hotel — it feels like being let into somewhere private.
Heritage Avenida Liberdade gave us central Lisbon done properly — an 18th-century townhouse on the grandest boulevard in the city, with Bairro Alto and Chiado on foot. The Petite Pool and a perfect gym after a long day of walking Belém was a small mercy we appreciated more than expected.
Santiago de Alfama was the perfect final night. A restored 15th-century building tucked into Alfama's cobbled lanes, eight minutes from São Jorge Castle, with the Tagus in view. After two and a half weeks of driving, arriving somewhere that quiet and that beautiful for the last night was exactly the right note to end on.
Special mention about: Montebelo Mosteiro de Alcobaça, a five-star hotel built inside a UNESCO monastery, with an indoor pool set among original medieval pillars — surreal and wonderful. Fortaleza do Guincho, a 17th-century cliffside fortress with the Atlantic crashing below and a Michelin-starred kitchen. Pousada Sagres, positioned on Ponta da Atalaia with sunsets that genuinely stopped any conversation.

The activities - perfectly planned and flexible.
The Douro day was close to perfect: a tasting and picnic at Quinta da Rôeda in the morning, then a private boat out of Pinhão in the late afternoon. Our skipper was wonderful — he found us a quiet stretch of river and let us swim right there, surrounded by terraced vineyards rising on both sides and the light going gold on the water. Floating in the middle of that landscape is the single image we'll carry longest from the whole trip.
The Lagos coastal cave tour with BlueFleet was the other. Threading through the grottoes at Ponta da Piedade in the morning, the golden cliffs and the water impossibly clear. Worth every minute of the early start.

The logistics
Airport transfers at both ends, every hotel confirmed, parking notes for each stop — including which car parks to use and roughly what they'd cost. The trip ran without a single logistical problem across eighteen days and eleven properties. That is not luck.

Would we book again?
Without hesitation. We layered our own restaurant bookings on top of KimKim's framework, and having that framework solid meant we could spend our energy on the fun decisions rather than the boring ones. João built us a route that was ambitious without being exhausting, and beautiful without being too obvious. And gave us a true taste pf Portugal from north to the south and back.
If you're planning Portugal — particularly if you want the Douro and the southwest coast done properly as well as all super tips on Lisbon and Porto — talk to João. And we are looking froward to the next one :)

Hotel Reviews
Quinta de la Rosa
Pinhão

Quinta de la Rosa in the Douro was the emotional heart of the trip. Two nights on a working family estate that's been in the same hands since 1906, perched above the river, with the pool looking out across terraced vineyards. It doesn't feel like a hotel — it feels like being let into somewhere private. Dinner at Cozinha da Clara on the estate was one of our best meals of the eighteen days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Heritage Avenida Liberdade gave us central Lisbon done properly — an 18th-century townhouse on the grandest boulevard in the city, with Bairro Alto and Chiado on foot. The Petite Pool after a long day of walking Belém was a small mercy we appreciated more than expected.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santiago de Alfama - Boutique Hotel
Lisbon

Santiago de Alfama was the perfect final night. A restored 15th-century building tucked into Alfama's cobbled lanes, eight minutes from São Jorge Castle, with the Tagus in view. After two and a half weeks of driving, arriving somewhere that quiet and that beautiful for the last night was exactly the right note to end on.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Boat Tour in the Douro River
Private Boat Tour in the Douro River
Portugal

The Douro day was close to perfect: a tasting and picnic at Quinta da Rôeda in the morning, then a private boat out of Pinhão in the late afternoon. Our skipper was wonderful — he found us a quiet stretch of river and let us swim right there, surrounded by terraced vineyards rising on both sides and the light going gold on the water. Floating in the middle of that landscape is the single image we'll carry longest from the whole trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Aug 25, 2026

Thank you so much for your words and the time you put into writing this review!
You've made my day :)
May one day our paths cross in Umbria.

A company above and beyond all the competition!
Portugal | Aug 10 - Aug 19, 2026

J
Jacqueline B.
Miami, FL | Reviewed on Aug 21, 2026
From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas. On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the... Read more

From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas.

On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the completion of the trip when our flight was unexpectedly cancelled due to maintenance issues. While all passengers were scrambling to find accommodations for the night I reached out to the team and they promptly responded and arranged wonderful and close accommodations for the night and even assisted my daughter-in-law the next day since our group had been split up and she was traveling alone with a four year old. I will choose this company again in the future.

Hotel Reviews
PortoBay Liberdade
Lisbon

I absolutely loved the hotel in Lisbon, PortoBay Liberdade. It was my favorite among the three hotels we stayed at during the trip. The location was spectacular and very walkable to everything we wanted to do. The hotel itself was fantastic and made our stay very comfortable.

Torel Palace Porto
Porto

The hotel in Porto, Torel Palace Porto, was really cool and very unique. I liked it a lot, probably second only to the Lisbon hotel. The location was wonderful and it added a special touch to our experience in Porto.

Hotel Cascais Miragem
Cascais

Hotel Cascais Miragem was wonderful with a great location. It was very walkable to everything we wanted to do in Cascais. The views were spectacular and the hotel was very comfortable, making our stay very enjoyable.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 22, 2026

Dear Jacqueline,
Thank you so much for your kind words! It was a real pleasure to plan your family’s trip and make sure everything was comfortable and enjoyable.
I am especially glad that our support was important during those most stressful moments after your flight cancellation. Being there for our travelers when they need us most is something we truly value.
It was a pleasure having your family with us, and I hope to welcome you back again in the future!
Your friend in Portugal - Pedro

Janelle and the KimKim team provided an amazi...
Portugal | Aug 9 - Aug 13, 2026

C
Colleen R.
Manhattan, NY | Reviewed on Aug 20, 2026
Janelle and the KimKim team provided an amazing experience for my parents. They were extremely satisfied with the accommodations, itinerary, drivers and guides. Thank you, Janelle for your patience and help for organizing! They can’t wait for their next adventure. Read more

Janelle and the KimKim team provided an amazing experience for my parents. They were extremely satisfied with the accommodations, itinerary, drivers and guides.

Thank you, Janelle for your patience and help for organizing! They can’t wait for their next adventure.

Hotel Review
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Janelle Norman

Portugal and Proposals: What Dreams Are Made Of
Portugal | Aug 8 - Aug 17, 2026

Michael
Michael K.
Minneapolis, MN | Reviewed on Aug 19, 2026
I chose KimKim for a large moment in my life: my second time overseas, my first time in Portugal, and the only time I'll be proposing. For years I had hoped to travel to Portugal, and over time it became apparent that this was where I should propose to my (previously known as) girlfriend. I count myself BLESSED to have been matched with Tiago, almost as if destiny was pulling the strings. After a few messages back and forth, I could feel the warmth and kindness, and knew I was in good hands.... Read more

I chose KimKim for a large moment in my life: my second time overseas, my first time in Portugal, and the only time I'll be proposing. For years I had hoped to travel to Portugal, and over time it became apparent that this was where I should propose to my (previously known as) girlfriend. I count myself BLESSED to have been matched with Tiago, almost as if destiny was pulling the strings. After a few messages back and forth, I could feel the warmth and kindness, and knew I was in good hands. Tiago listened to how we liked to travel and created a plan with me that would hit all the requirements and create a perfect space for the proposal. In Lisboa, we experienced a sunset cruise with the coolest crew you could meet, experienced a traditional Fado performance in one of the oldest Fado houses, and explored old palaces and beautiful parks with Francisco (also the coolest and kindest guy you could meet). We spent 3 hours driving to Porto with Pedro, and we did not stop talking once. Conversation flowed like honey and the hours blew by. In Porto we had a private cooking lesson with the funniest and coolest chef, Sara Verde, and got to literally get our hands on authentic food (we cut up our own squid). We chose to go in August due to the eclipse passing through, and Porto was the perfect setting for the proposal (it was amazing and she said yes). Last on my bucket list for Portugal was the Azores, and Tiago started us off the first morning with a whale watching tour where we got to see multiple species of dolphins and multiple whales. The rest of the time on the island Tiago really let us explore: each day he had a full itinerary written up that we could pick and choose from. We got to experience beautiful lagoon views from the tops of mountains and beach swimming like we had never experienced: surrounded by cliffs and in the clearest water you've seen. Throughout the trip Tiago was just a message away, and had an arsenal of other helpers that were also invested in us having a great time. We had an amazing trip and loved all the people involved. Thank you, Tiago. And Francisco and Pedro too 😉

Hotel Review
Hotel Lisboa Plaza
Lisbon

This was the best hotel experience I've ever had. It ruined us for all the other hotels. The staff was all amazing and there were so many design details that showed how guests were considered at every step. There were many area that people could relax outside of their room: the lounge, the bar/restaurant, and the terrace. The lounge had a handful of different water options with different infusions, coffee and tea, and nooks to relax in. The restaurant was structured in a way that created different areas that different groups could sit in and feel more private and comfortable. The terrace was on the fifth floor, which provided easy access for private smoke breaks or a breath of fresh air. It was also structured with different nooks and was the most amazing area I've gotten to experience at a hotel. The rooms themselves were also structured with a small hallway separating the bathroom area in a way that felt private and more efficient for the aircon. We ordered room service and it was a great experience. Everything about the hotel drew guests into experiencing its comfort, most hotels make you feel like you want to spend as little time as possible there. I wish every hotel was this one.

Authenticity & Character
It was old world style, but taken better care of than any modern hotel.
Location
It was very close to may things to explore, but being on the ritzy shopping strip did not add any value for us
Staff
Everyone was very kind and welcoming
Cleanliness & Comfort
The A/C was powerful, the secondary door closing off the bathroom area was amazing, and a terrace that you did not have to go out the front door for
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 03, 2026

Hi Michael,

Where to start...? Maybe by wondering if ever a review can get any better than this...?

Thank you so very much!!! You're very, very kind!

Glad you had a good time here in Portugal!

Also hoping that you and Nala live a great life together and that Portugal remains in your hearts!!!

I also hope that our paths cross sometime in the future!!

All the best,

Tiago

Pedro was very attentive to our groups needs....
Portugal | Jul 31 - Aug 12, 2026

Jeannine
Jeannine M.
Chicago, IL | Reviewed on Aug 18, 2026
Pedro was very attentive to our groups needs. He helped curate the most perfect itinerary for my parents in their 70s, my husband and I who are middle-aged, down to our preteen and teenagers. Everyone had such an amazing time. The attention to detail and thoughtfulness of the schedule and the activities was 10 out of 10. Pedro constantly checked in and made sure if we had any questions or concerns he was accessible to us. His selection of companies for our Tours, our... Read more

Pedro was very attentive to our groups needs. He helped curate the most perfect itinerary for my parents in their 70s, my husband and I who are middle-aged, down to our preteen and teenagers.

Everyone had such an amazing time. The attention to detail and thoughtfulness of the schedule and the activities was 10 out of 10.

Pedro constantly checked in and made sure if we had any questions or concerns he was accessible to us.

His selection of companies for our Tours, our transportation, and our accommodations were way nicer, and more perfect than I could’ve found myself

I would highly recommend Kim Kim. And I would also very highly recommend Pedro. He did a great job and was super professional kind, and responsive.

Hotel Reviews
Casa Mãe Lagos
Lagos

The staff was super friendly and professional Our villa was top notch and a dream! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

The staff was super friendly and professional Our family suite was great! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

The staff was super friendly and professional. Pit rooms were perfect. ! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :) The slippers and daily breakfast made us feel like royalty:)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Sadly I can’t remember his name ( but not because he was unremarkable.) our guide was the perfect pace for our family of six. He was very informative, upbeat, interested in his material, and very friendly. We love learning about the history, and he also added his own flare when presenting. Even my preteen and teenagers enjoyed the history walk. And the samples of alcohol and pastries were also delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Portugal

George was so great. He was professional, kind and very friendly. He had so much knowledge and passion for his job!

Quality of Experience
No
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 18, 2026

DearJeannine,
Thank you so much for your kind words and for taking the time to share your experience.
I’m especially happy to hear that the itinerary worked so well for everyone, from your parents to the younger members of the family.
Thank you again for your trust and recommendation. I hope you all took home wonderful memories from Portugal, and I’d be delighted to help you plan another adventure in the future!
Your friend in Portugal - Pedro

First trip to Portugal
Portugal | Aug 7 - Aug 16, 2026

Jigna
Jigna G.
Chicago, IL | Reviewed on Aug 17, 2026
Our family of four had an amazing experience planning our Portugal trip with Kimkim! 🇵🇹 Adam and Summer were wonderful throughout the entire planning process. They really listened to our requirements, especially when it came to hotel locations, and the hotels they selected were in fantastic locations and worked perfectly for our family. The activities and experiences throughout the trip were also very thoughtfully chosen. Every vendor we worked with was professional and met—and often... Read more

Our family of four had an amazing experience planning our Portugal trip with Kimkim! 🇵🇹

Adam and Summer were wonderful throughout the entire planning process. They really listened to our requirements, especially when it came to hotel locations, and the hotels they selected were in fantastic locations and worked perfectly for our family.

The activities and experiences throughout the trip were also very thoughtfully chosen. Every vendor we worked with was professional and met—and often exceeded—our expectations.

What impressed us most was the support throughout the entire trip. Adam, Summer, and the rest of the team were always there to answer questions and assist us whenever we needed anything along the way. It made traveling to a new country feel easy and stress-free.

This was our first trip planned through Kimkim, and based on our experience in Portugal, it definitely won’t be our last. We would happily use them again for many more trips in the future. Highly recommend!

Hotel Reviews
AlmaLusa Baixa & Chiado
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
We checked in very late at night so no one could go over hotel info that time. It’s understandable but next day even we were not told all the highlights of this hotel. We found out in our own very last day that hotel had beautiful hiking trail right behind and there was an easy access to that trail for hotel guests. Wish we would have know that on day 1. That hiking trail was stunning and we got glimpse of it and would have enjoyed extra time in hiking.
Cleanliness & Comfort
Activity Reviews
Pastel de Nata Pastry Class
Pastel de Nata Pastry Class
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Ponta da Piedade by Boat Excursion
Ponta da Piedade by Boat Excursion
Lagos (Algarve)
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Alfama Walk
Guided Alfama Walk
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Benagil Cave Visit by RIB
Benagil Cave Visit by RIB
Lagos (Algarve)

We did not know thjs tour can be done with dolphin viewing too. Wish we had given that option. We couldn’t do separate dolphin tour as they were sold out.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Highlights Walk
Porto Highlights Walk
Porto

It was not all that and we could have done this on our own and felt like it could have been better with guide. What we did was something very basic.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Local Markets
Self-Guided Local Markets
Porto
Quality of Experience
🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade
🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade
Lagos (Algarve)

It was not all that and rather do trails that specifically for hiking for views.

Quality of Experience
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Aug 19, 2026

I loved reading through your detailed review! 🙌

It was so fun planning this trip for your family. Knowing how much the hotel locations mattered to you, it's great to hear those landed perfectly. And I'll make sure Summer sees this too! We truly have the best team! 💯

The fact that this was your first trip with us and you're already thinking about the next one is the best thing we could hear.

I hope to see you on another kimkim adventure! :0)

It was a great trip overall. Everything went ...
Portugal | Aug 2 - Aug 14, 2026

Pooja
Pooja S.
Ashburn, VA | Reviewed on Aug 15, 2026
It was a great trip overall. Everything went smoothly. We had open days scheduled where we were able to add things on our own too. It was our first trip to Portugal. The place is amazing. The people were very kind. Even found great food as we are vegans and sometimes not so easy to find a lot of options. Read more

It was a great trip overall. Everything went smoothly. We had open days scheduled where we were able to add things on our own too. It was our first trip to Portugal. The place is amazing. The people were very kind. Even found great food as we are vegans and sometimes not so easy to find a lot of options.

Hotel Reviews
Olissippo Oriente
Lisbon

Next to a train station and shopping mall. We needed an adaptor so we were able to walk to the mall and purchase that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Loved the character of this hotel. Lots of places to walk to from here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

If you're visiting Coimbra, this is a good hotel to be at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

Right at the center of the city, but not at the very busy center. Could walk from here, but we ended up taking Bolt to most places since we were tired from walking in the heat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide was knowledgeable and explained very well the sites and other interesting things about the city

Quality of Experience
Guides, Drivers and Staff
Transport
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães with a Private Driver
Porto

Braga was beautiful. Guimarez was more of a castle thing but doing both in one day got us exhausted. Braga was the first stop and we enjoyed it a lot more. I think their walking strip of the historic town was nicer than in Guimares.

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Coimbra on an Exclusive Guided Walking Tour
Discover Coimbra on an Exclusive Guided Walking Tour
Coimbra

Guide was great, but Coimbra was hot so we were only thinking when are we going to get into the shade. But learned a lot of the history behind the castle and university and the library.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

I was disappointed that vegan nata was just the same but without the eggs. I was hoping they were going to add a substitute. I had made this clear with Diana multiple times, and had even talked about removing this item. But I was encouraged to keep it. Also all 4 in the family did not need to do this because everyone ends up getting the nata and that's too many.

Quality of Experience
Guides, Drivers and Staff
Transport
Engage in the Art of Tiles by joining a Workshop in Porto
Engage in the Art of Tiles by joining a Workshop in Porto
Porto

Enjoyed painting tiles, and a quiet focused time doing it.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Discover Sintra on a Group Tour with Pena Palace Tickets and a Scenic Stop at Cabo da Roca
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
About: Lisboa Oriente
About: Lisboa Oriente
Lisbon

Took the train to Porto and then back. It was quite convenient. The station is good.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 17, 2026
Hi Pooja, Thank you very much for your detailed feedback! I’m really glad to hear that, overall, you and your family had such a smooth and pleasant experience in our home country. It really means a lot to us! I’m also happy to hear that you enjoyed each of the hotels you stayed at! Accommodation plays a key role in a trip, so I’m glad you liked our recommended hotels. Regarding the Pastel de Nata workshop, I’m sorry to hear that it didn’t fully meet your expectations. The team do their... Read more

Hi Pooja,

Thank you very much for your detailed feedback! I’m really glad to hear that, overall, you and your family had such a smooth and pleasant experience in our home country. It really means a lot to us! I’m also happy to hear that you enjoyed each of the hotels you stayed at! Accommodation plays a key role in a trip, so I’m glad you liked our recommended hotels.

Regarding the Pastel de Nata workshop, I’m sorry to hear that it didn’t fully meet your expectations. The team do their best to keep the experience as close as possible to the traditional recipe, but I completely understand that it may not have been exactly what you were hoping for a vegan. We’ll be in touch with the team to see how it can be improved.

Thank you again for sharing your thoughts. Your feedback is truly appreciated!

Looking forward to welcoming you back to Portugal

Your friend in Portugal – Diana 😊

Late last fall I started looking at trips for...
Portugal | Jul 31 - Aug 12, 2026

K
K M.
Chicago, IL | Reviewed on Aug 13, 2026
Late last fall I started looking at trips for the family and found a National Geographic trip to Portugal that looked interesting. My daughter-in-law (part of the family going on the trip) found KimKim online, and that is how we started communicating with Pedro Luis. We had a few written conversations then spoke on the phone to work out what itinerary options seemed best. The price was higher than the group tour, but it was also definitely much more flexible and that had a lot of appeal for... Read more

Late last fall I started looking at trips for the family and found a National Geographic trip to Portugal that looked interesting. My daughter-in-law (part of the family going on the trip) found KimKim online, and that is how we started communicating with Pedro Luis. We had a few written conversations then spoke on the phone to work out what itinerary options seemed best. The price was higher than the group tour, but it was also definitely much more flexible and that had a lot of appeal for us. So we signed up for a two-part tour: the first part (Lisbon, Algarve, and Cascais) was for the 3-generation family, and the second part (up to Porto for 3 nights) for the 2 retired folks after the younger ones returned to the US for work and school. It all worked out perfectly.

I'm not sure what is the most memorable part of the trip. So many places were interesting and/or fun. The Pena Palace, Joanine Library in Coimbra, the Douro Valley, the various boat tours--all these and more were great.

A few more detailed comments: (1) The itinerary that Pedro worked out was perfect for the family. Everyone enjoyed the trip immensely. (2) It all worked: the expected tickets were all booked, the hotels were all booked, drivers showed up when and where they were scheduled to show up. Everything was very smooth, with no glitches. This is how it is supposed to happen! (3) All of the drivers, boat captains, and tour guides were competent, polite, very informative, gracious, sufficiently flexible, attentive to our needs, and responsive to our requests. For example, on two occasions, we didn't really want a large fancy lunch; we just wanted a sandwich. In each case, the driver knew of a not-so-touristy place that had exactly what we wanted. And oh my, those sandwiches were simply the best! I'm sure they knew of other fancier restaurants if that is what we had asked for, but we didn't want that. (4) All the drivers, boat captains, and tour guides spoke English at a sufficiently high level for effective communication, which was great. Communication was never a problem and we really enjoyed visiting with them all. (5) The hotels were spectacular. Very lovely choices. The staff at all the hotels were all very professional and helpful and again, all spoke English. (6) We had no issues to resolve, but I felt confident that Pedro or one of his colleagues would have been available to help resolve any problems if they had occurred. Pedro regularly kept in touch with us during the trip and provided us contact information in case of any problem.

In summary, let me say that I am generally reluctant to recommend much of anything because other people have different perspectives and so I usually resist "recommending", but we have already recommended KimKim to one family member who plans to travel to Spain in the near future and to one couple who we chatted with in an elevator ride!

Thanks, Pedro, for a great trip. We really enjoyed our time in Portugal.

Hotel Reviews
PortoBay Flores
Porto

The hotel has 2 parts: an older building that was completely redone and a new one. We were in the older part, which has some "outlet" insufficiency issues. Also, the pool was a small, indoor pool, more like a sauna when we were there. I imagine that it would be great in the winter, but other hotels might offer a better pool experience in the summer, esp for kids. But the hotel was otherwise lovely and we enjoyed our stay.

Authenticity & Character
Location
The location seemed reasonable central. It is on a pedestrian way, so motorized traffic is very limited. Cabs and authorized cars can drop off and pick up right in front of the hotel, however.
Staff
Cleanliness & Comfort
The hotel was clean and generally comfortable. We were in the older of the 2 buildings. There was only one outlet by the desk, and a lamp was plugged into it (we unplugged it), and the outlets beside the bed were behind very heavy end tables. The light switches were extremely confusing, and we never did figure out how to keep the bathroom light on as a nightlight during the night while turning off the interior closet lights.
PortoBay Liberdade
Lisbon

We were just here for 1 night, but it is a fine hotel.

Location
Staff
Cleanliness & Comfort
Clean? Definitely. Comfortable? Yes. Perfect? Not quite. The room had a huge number of light switches, and we never did figure out how to get them to work the way we wanted. During the night, in order to leave the bathroom light on, we ended up unscrewing the lightbulbs on the lamps next to the bed to turn them off for the night.
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

We really enjoyed this hotel visit. The kids in particular loved the pool. The breakfast buffet was over the top.

Location
The hotel is across from the beach, but you have to walk about a block to an underpass to access the beach. The beach is not the main attraction at this hotel, however. On the beachfront across from the hotel there some restaurants. The first one we went to was fine. Another time we tried another one: the Gloria. The food was good but the prices were exorbitant....they charged separately for everything. We had to pay almost as much for a 2-person lunch as we normally paid for a 6-person full dinner. This is not the fault of the hotel, but if you stay there, avoid the Gloria.
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon

Very interesting walk. Our guide was extremely knowledgeable and helpful, so we learned a lot.

Quality of Experience
Guides, Drivers and Staff
There was no driver involved, but the guide was extremely knowledgeable, helpful, and pleasant.
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

Our captain was great, and attentive to the passengers. Because the ride was over lunchtime, our travel agent had arranged some snacks.

Quality of Experience
Guides, Drivers and Staff
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Full-Day Private Driver: Exploring the Algarve’s Hidden Gems
Portugal

The only "bad" part was a bit of fog that happened to roll in at the wrong place at the wrong time, a very unusual occurrence., so it was sort of special that we got to experience it. Our driver had great suggestions on which places to go. He knew a great little out-of-the-way non-touristy place for lunch that was perfect.

Quality of Experience
Guides, Drivers and Staff
Jorge was great!
Transport
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Explore Sintra's Fairytale Villa with a Private Driver and Pena Palace Tickets
Portugal

We loved the visit--quite a palace and the entire day.

Quality of Experience
Guides, Drivers and Staff
Transport
Charming Small Group Tour 2-Hour Sailing Cruise on the Tagus River
Charming Small Group Tour 2-Hour Sailing Cruise on the Tagus River
Portugal

We had a great captain and crew, a learned a lot about Portugal as well as local sights. Since this sail was over dinner time, our travel agent arranged a picnic lunch for us, and it was fabulous. We all had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We had a wonderful driver, great food at the winery, great wine at the winery, wonderful boat tour...all good.

Quality of Experience
Guides, Drivers and Staff
The driver and the boat captain were all first-rate.
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The food was fabulous and the tour very interesting. My husband really enjoyed all the wine; alas, I just can't drink very much (it goes to my head so very fast--a few sips is all that I can handle), but I sure wanted a lot more of that red port than I could drink.

Quality of Experience
Guides, Drivers and Staff
The tour was great!
Porto Tuk Tuk Expedition: A Vibrant City Adventure
Porto Tuk Tuk Expedition: A Vibrant City Adventure
Porto

Our driver gave us a wide-ranging tour of Porto. Very informative, so we learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Not tuk-tuk's fault, but the roads are very bumpy and the tuk-tuks don't absorb the shock well. Someone who cannot withstand a lot of jostling or folks with some types of back problems maybe should avoid this trip.
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

We really enjoyed the trip. Our captain was from the area and very knowledgeable. We learned a lot. The scenery is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 26, 2026

Dear Katherine,
Thank you so much for your wonderful and thoughtful feedback - it really means a lot.
It was truly a pleasure planning your family’s trip, and I am super happy to hear that everything went smoothly and that everyone enjoyed Portugal so much :)
And thank you for recommending us to your family and friends, looking forward to assist them with their trips.
It was lovely working with you and your family, and I hope you take home many wonderful memories from Portugal!
Your friend in Portugal - Pedro

Wonderful time in Portugal ...
Portugal | Jul 29 - Aug 7, 2026

Nicole
Nicole J.
Indianapolis, IN, USA | Reviewed on Aug 09, 2026
Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and... Read more

Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and our guide Fefe. The food was excellent and endless wine selection. The only part of the trip that was a little unexpected was the many children at the resort in Algarve (summer= lots of families) so at times it was a little hectic and no place that didn’t allow kids (bar or spa) but having the beach and towns nearby to escape made it enjoyable nonetheless. I would likely use kimkim again to book future travels.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Excellent location and very friendly staff. Nice accommodations and decent breakfast. It’s has a cute rooftop terrace and water and coffee/tea available all day and night in a lovely sitting area. It has a nice charm to it and I would stay here again if I came back to visit Lisbon .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Lagos
Lagos

Great location right across the beach. Nice modern property and close to old town (walkable). They had decent food options and friendly staff. They have a nice big pool and activities through the day. It’s definitely family friendly and lots of children everywhere which I was not prepared for. I did not like that they didn’t have designated “adult only” places to get away from all the noise. They even allow children at the bar and spa so not relaxing. I also don’t like when 2 twin beds are pushed together to make a full. I think if I went off season and there were less kids I’d enjoy it better. Overall I did like the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 14, 2026
Dear Nicole, Thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your partner plan your trip to Portugal, and I’m so happy to hear that the itinerary was tailored to what you were looking for. I completely understand your comments about the resort being busier with families and children during the summer months. I’m glad that the nearby beaches and towns gave you some opportunities for a quieter escape and that you were still able to... Read more

Dear Nicole,

Thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your partner plan your trip to Portugal, and I’m so happy to hear that the itinerary was tailored to what you were looking for.

I completely understand your comments about the resort being busier with families and children during the summer months. I’m glad that the nearby beaches and towns gave you some opportunities for a quieter escape and that you were still able to fully enjoy the Algarve.

It was wonderful working with you and I’d be delighted to help with another adventure in the future. Portugal will always have more to explore!
Your Friend in Portugal - Marisa

Portugal 2026-June
Portugal | Jun 16 - Jun 29, 2026

L
leslie w.
Chicago, IL | Reviewed on Aug 06, 2026

My husband and I had a great time on our trip planned with us by KimKim!
Diana did an excellent job listening to what we wanted and made sure everything went as planned. She booked us amazing hotels and sites to visit. Everything was interesting, comfortable and delicious (loved the suggested restaurants. Our guides were interesting and knowledgeable.
I was a wonderful trip- we will definitely use KimKim again!

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi Leslie,

Thank you sooo much for your wonderful review! I'm super happy to hear how much you loved the trip (and the food!). We'll make sure to share your feedback with our guides.😊

Wish all the best to both of you!

Your friend in Portugal - Diana

Amazing 16 day Trip Across Portugal
Portugal | Jul 16 - Jul 31, 2026

J
JoAl M.
Honolulu, HI | Reviewed on Aug 06, 2026
We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked... Read more

We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked accomodations were very comfortable.
What I appreciated the most was how attentive Diana and her team were while we were on our trip. We could easily contact the team to ask questions, and they responded back very quickly. They were very accomodating of our requests. And best of all was the very personalized gift that they provided to us when we arrived in Portugal.
Overall, this was an amazing trip curated by Diana and Across Portugal, and would highly recommend them for anyone planning a trip to this amazing country.

Hotel Reviews
Montebelo Lisbon Downtown Apartments
Lisboa

Location is great, especially for first time in Lisbon. Right in the heart of Biaxa. Very walkable to many main attractions. Lots of space for a family of 4. Highly recommend! Just a note, may be challenging for people with limited mobility, as there is only 1 very skinny elevator servicing the building.

Authenticity & Character
Location
Best feature of this hotel!
Staff
Cleanliness & Comfort
One minor gripe - the sink in the bathroom was very slow to clog.
Condes de Azevedo Palace
Porto

Favorite hotel during our stay! Plenty of space for a family of four. Very nice accomodations. Centrally located, easy to walk to many of the main tourist attractions. Also close to many restaurants. One complaint though around safety. One of the tiles on the wall next to the bathtub fell off the wall during our stay. Fortunately, no one was in the bathtub at the time, however, it could have been a major issue as our kids were often using the bathtub and could have led to a serious injury. Appreciated how they had onsite breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See comment above about wall tile falling into bathtub Another minor gripe - lights were limited/dim in the room. Not a problem during the day, but would have benefited from better/more lighting at night.
Cascade Wellness Resort
Lagos

Hotel was very spacious and comfortably accomodated our family of four. Really liked how it was close to hiking trails and had 2 big pools for our family to choose from. The kids especially appreciated the pool that had sand to mimic the beach. The decor felt a little bit gaudy / overdone. Also, if you're looking to be closer to the beaches or to the main town, may not be the best location as it requires a drive. Least favorite part of this hotel was the food and service at the restaurant. We had a buffet dinner the first night, and the food was not very good and overpriced. Staff also during dinner were not particularly friendly. Buffet breakfast was decent, but again, I would have expected more from such a nice hotel and for the price.

Authenticity & Character
Felt a little bit overdone with the decor.
Location
Good if you like being away from the main tourist drag and like being near hiking trails. If you want to be closer to the beaches or main part of Lagos, might want to look at other locations
Staff
Hotel staff were generally very nice. However, the staff and the main restaurant were not very friendly. (The staff at the italian restaurant near the pool however were excellent). Also, the food at the main restaurant / buffet was not very good, especially for a 5 star hotel
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Great location. Very spacious. Kids loved having both indoor and outdoor pools. Buffet breakfast was among the best we had. Decor was felt very over the top and gaudy - but otherwise, enjoyed this hotel.

Authenticity & Character
Decor over the top
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

Great activity! Very hands on! Easy to follow and understand. Great opportunity for the kids to do a cooking class.

Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

This was a really nice tour. Our guide Sara was very friendly and knowledable. Loved that she was a local and able to give us her personal stories/insights. Also enjoyed that she was able to tailor the tour to what our family/kids were able to do. Really nice overview of Porto

Quality of Experience
Guides, Drivers and Staff
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

This tour was just ok. We had already done a whole day tour in the Douro valley the day before, and so this tour did not seem as impressive after the Douro valley. The Port here also was not as good as what we had in the Douro valley. If you're not going to the Duoro valley, then I would recommend. If you are going to Duoro valley, you can skip this.

Quality of Experience
Guides, Drivers and Staff
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

Great all day experience! Ivo, our driver, was an excellent guide! The boat ride was so much fun for the kids. And the private tour/tasting/lunch at Quinta da Pachea was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Ivo was a great driver!
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Great experience with a local guide! Ricardo was really good at taking this at the pace we needed for our family. Very knowledable tour guide. Appreciated the individualized attention. Suggest you confirm which palaces you will be going to. We visited the Pena Palace and Quinta da Regaleira which were both great. Kids especially liked Auinta da Regaleira since they were able to run around the grounds and do more exploring and it didn't feel as crowded as Pena Palace. Just make note though that we did not get to visit the Moorish Castle, National Palace or Mosserate Palace - we were ok with that, but just need to make sure you're ok with not seeing those as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Transfer was fine. Process of picking up the rental car took a little longer than expected. Pick-up station is small, with only 1 desk. Since there were 2 other people ahead of us, took us a while to get check in and get our car

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

Great activity! Kids really enjoyed being able to drive along the coast and see the caves. They also loved being able to jump off the boat into the ocean!

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Great restaurant to try the Franchesca!

Quality of Experience
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Lisbon

Overall was a nice overview of Lisbon. Did feel a bit rushed compared to some of our other tours. Guide was very friendly, but sounds like some of the information she shared was not entirely correct (especially after discussing/meeting with other tour guides on this trip). That said, was a nice way to get around Lisbon and navigate all the steep hills and see the main sights from the outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Engage in the Art of Tiles by joining a Workshop in Porto
Engage in the Art of Tiles by joining a Workshop in Porto
Porto

Our of our favorite activities! Loved how hands on it was ! Was great to be able to make our own souveniers from Portugal!

Quality of Experience
Guides, Drivers and Staff
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto

Great time to explore on our own. Appreciate the recommendations from the Across Portugal team

Quality of Experience
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

One of my favorite meals in Lisbon! Definitely get the paella - delicious and very large serving (the 1 person order was enough for my wife and I to share) Make a reservation or be prepared to wait in line

Quality of Experience
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi JoAl,

First, thank you very much for your kind words and sincere feedback. We always do our best to provide a pleasant experience, especially when we have little ones with us! Great to hear that you and your kids had lots of fun together!!

We carefully handpick our partners, and the detailed feedback like yours really helps to make sure we work with the best of the best. Thank you for helping us continue to provide the high standard of experiences we aim for our travelers!

Looking forward to your next visit! 😊

Your friend in Portugal - Diana

Overview
Portugal | Jul 19 - Jul 25, 2026

Lauren
Lauren K.
Chicago, IL | Reviewed on Aug 03, 2026
Each of our guides in the various parts of the trip were superb. We really enjoyed our two guides in Lisbon - especially the guide from "We hate tours" as he was really knowledgeable, hard working and informative. Food was delicious and we really enjoyed our tour of the 2 palaces in Sintra. We also enjoyed Obidos and Nazare before going to Porto. The accommodations were also wonderful - great locations and hotel selections. Areas of improvement:
- Recommendations of restaurants or areas...
Read more

Each of our guides in the various parts of the trip were superb. We really enjoyed our two guides in Lisbon - especially the guide from "We hate tours" as he was really knowledgeable, hard working and informative. Food was delicious and we really enjoyed our tour of the 2 palaces in Sintra. We also enjoyed Obidos and Nazare before going to Porto.

The accommodations were also wonderful - great locations and hotel selections.

Areas of improvement:
- Recommendations of restaurants or areas to visit when we had downtime; even scheduling some resevations ahead of time for us would have been helpful.
- We arrived at our hotel by 9am and breakfast was not included that day and we had a full day until rooms were ready at 3pm. They held our bags, but would have been nice to grab a meal included as most places were not even open yet.
- We had a full day in Lisbon on the day we arrived with no plans- would have been helpful to have our city tour this day instead of having that be day 3 of Lisbon. We ended up going to belem on our own but some guidance would have been helpful.
- Some of the Fado tour and the driving tour around lisbon overlapped so it felt a bit repetitive on where we went and what we did. Also the Fado location for restaurant and dinner was closed so our guide had to find another restaurant with Fado for us to go to. He worked hard and found a great place, but it was odd that our original place was closed without notice.
- The timing of the tours that were proposed were not accurate, especially the day trip to Sintra and surrounding areas. Due to high season, and major issues with finding parking in and around the palaces and town, we got back to our hotel 3 hours later than was intended on our guide. While we enjoyed the tours, we had to truly cut short our last city visit as we had dinner reservations that we would have been charged for had we not been there in time. In the future, the driver should either drop us off so he can find parking and we can walk around, or there should be better parking locations or have parking factored in somehow. It was more walking due to not parking close to city center in Sintra.
- would have been nice to have included a one day trip to the Duoro Valley. Our walking tour was great though and the port wine tour were great - they could have been combined on one day to allow for Duoro valley on one day.

Hotel Reviews
Torel Palace Porto
Porto

We were upgraded and really enjoyed our accommodations and the breakfast included.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AlmaLusa Baixa & Chiado
Lisbon

Great location and great breakfast included

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon

We enjoyed this tour the most of any of the days on the trip. The Pena Palace tour was wonderful and not busy when we attended The full day was 3 hours longer than was planned due to travel times, parking locations being far away and requiring a lot of walking to get to and from starting locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Finding parking spots was difficult and added time to our tour
Hidden City Guided Walk
Hidden City Guided Walk
Porto
Quality of Experience
Guides, Drivers and Staff
Self-Guided Local Markets
Self-Guided Local Markets
Porto

We did this in about 30 min during our walking tour. Didn't need separate time for this

Private Transfer From {{start_location}} to {{end_location}} via Óbidos & Nazaré
Private Transfer From {{start_location}} to {{end_location}} via Óbidos & Nazaré
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Alfama Walk &  Fado Dinner Performance
Private Alfama Walk & Fado Dinner Performance
Lisbon

The restaurant we went to was wonderful - it wasn't the one that you had planned for us as that one was closed and the guide had to find somewhere else.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Secrets Excursion by Van
Local Secrets Excursion by Van
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Gaia Port Tasting Walk
Gaia Port Tasting Walk
Portugal

We thought this was supposed to be small group but there were 15-16 people on the tour. Would have liked a smaller group experience as we had discussed, but we enjoyed the 3 wineries selected.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Aug 05, 2026

Thank you so much for your thoughtful review, Lauren! I'm so glad to hear you enjoyed your guides, accommodations, and experiences throughout Portugal. I also really appreciate your detailed feedback. Your suggestions about restaurant recommendations, arrival day planning, tour timing, and the Douro Valley are incredibly valuable, and I'll be sure to share them with our local team as we continue improving our itineraries. I'm so happy you had a wonderful trip overall, and I hope we have the opportunity to help you plan another adventure in the future! - Emily

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