Kimkim Trip Reviews for Thailand

4.8
Based on 459 ratings
Read 459 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Exploring the magic of Thailand ; Mountains of Chaing Mai to the Beaches of Krabi!.
Thailand | Oct 30 - Nov 5, 2026

Raman
Raman K.
Pakistan | Reviewed on Nov 14, 2026
This marks our second booking with kimkim, and once again, it proved to be an exceptional family experience. The itinerary was tailored precisely to our requirements, and Minnah remained consistently available to facilitate adjustments; her recommendations for tour selections were highly valuable. Planning via kimkim consistently provides peace of mind, as the accommodations and logistics were arranged to a high standard. Overall, the trip was outstanding. Read more

This marks our second booking with kimkim, and once again, it proved to be an exceptional family experience. The itinerary was tailored precisely to our requirements, and Minnah remained consistently available to facilitate adjustments; her recommendations for tour selections were highly valuable. Planning via kimkim consistently provides peace of mind, as the accommodations and logistics were arranged to a high standard. Overall, the trip was outstanding.

Hotel Reviews
At Pingnakorn Nimman Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sea Seeker Krabi Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minah Trinh

Our trip to Thailand planned by Jaeb
Thailand | Oct 24 - Nov 7, 2026

Karen
Karen N.
Seattle, WA | Reviewed on Nov 12, 2026
Jaeb Kwanchanok from kimkim organized our trip to Thailand, and it was amazing. Our itinerary was the perfect combination of luxury and adventure, allowing us to experience the beauty, culture, and excitement of Thailand. Our hotels were outstanding, the guides were knowledgeable and personable, and all of our transportation arrangements were seamless. We recommend Jaeb and kimkim to anyone looking for an unforgettable travel experience. Read more

Jaeb Kwanchanok from kimkim organized our trip to Thailand, and it was amazing. Our itinerary was the perfect combination of luxury and adventure, allowing us to experience the beauty, culture, and excitement of Thailand. Our hotels were outstanding, the guides were knowledgeable and personable, and all of our transportation arrangements were seamless. We recommend Jaeb and kimkim to anyone looking for an unforgettable travel experience.

Hotel Reviews
Anantara Siam Bangkok Hotel
Bangkok

This was our favorite hotel. It was so beautiful and the staff was dressed in traditional clothes. The staff was very friendly and attentive, and we would definitely stay here again.

Authenticity & Character
Architecture and staff dressed in traditional clothes.
Location
It was near the train and shopping.
Staff
Cleanliness & Comfort
U Inchantree Kanchanaburi Hotel
Kanchanaburi
RatiLanna Riverside Spa Resort
Chiang Mai
Location
The Slate Phuket
Phuket
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Sydney NSW, Australia | Replied on Nov 12, 2026

Sawasdee ka, Karen! 🙏😊

Thank you so much for your lovely review! It means a lot to hear that you and Mike enjoyed the mix of luxury and adventure we planned, along with the hotels, guides and smooth transfers. You can now tick Thailand off your travel list! 🇹🇭✅ I’m so glad I could be part of creating these wonderful memories for you both!

It was such a pleasure planning your trip. From me and the whole Vio Travel team, thank you for your trust and recommendation! We’d love to welcome you both back someday. ❤️

Thailand was Amazing!
Thailand | Oct 21 - Nov 11, 2026

Peter
Peter K.
Phoenix, AZ | Reviewed on Nov 12, 2026

The Kimkim team, especially Preab, were literally along for the ride for the entirety of our trip. They were so responsive, it felt like they never left our side!

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Sydney NSW, Australia | Replied on Nov 12, 2026

Thank you so much, Peter! 😊 It was such a pleasure looking after you and Eileen throughout your Thailand adventure. I’m so glad you felt supported every step of the way—that means a lot to me and the whole team! ❤️

Warm wishes,
Jeab (also happily answering to Preab! 😉)

Great 8 days in Thailand!
Thailand | Oct 23 - Oct 31, 2026

Reginald
Reginald B.
Seattle, WA | Reviewed on Nov 07, 2026
George was an attentive, thoughtful professional. He listened, researched and created the perfect mix of activities for us. Read more

George was an attentive, thoughtful professional. He listened, researched and created the perfect mix of activities for us.

Hotel Review
Anantara Chiang Mai Resort
Chiang Mai

The highest quality service I have experienced at a hotel! Excellent location as well. The river suite was stunning and a great escape from the outside world.

Authenticity & Character
Location
Staff
Very knowledgeable, resourceful and courteous
Cleanliness & Comfort
Activity Reviews
Bangkok Cultural Tour
Bangkok Cultural Tour
Bangkok

Sasha was a great guide. Very flexible and sensitive to our needs and wants.

Quality of Experience
Food
The high end restaurants were great
Guides, Drivers and Staff
Transport
Private Food Tour by E-Tuk Tuk:
Private Food Tour by E-Tuk Tuk:
Bangkok

The guide was great but we were leery of eating street food early in our trip. May consider a little more controlled experience for first time travelers to Bangkok. It wasn’t clear what choices were exceptional versus just there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khlong Lat Mayom Floating Market
Khlong Lat Mayom Floating Market
Bangkok
Quality of Experience
Food
We didn’t try much food due to a full breakfast.
Guides, Drivers and Staff
Mama noi Thai Cookery School
Mama noi Thai Cookery School
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Morning Chang Chill Elephant Sanctuary
Half Day Morning Chang Chill Elephant Sanctuary
Chiang Mai

It was fine but a little contrived. The trail walking was a Bit more challenging than anticipated and our shoes got quite muddy

Quality of Experience
Food
Transport
Dinner on the Manohra River Cruise!
Dinner on the Manohra River Cruise!
Bangkok

High quality food and smooth ride

Food
Guides, Drivers and Staff
Transport
Late Afternoon: Temples, Markets & Food Tour:
Late Afternoon: Temples, Markets & Food Tour:
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Cheeva Spa - The Tranquility Package
Cheeva Spa - The Tranquility Package
Chiang Mai
Quality of Experience
Transport
Evening: B Samcook Home16
Evening: B Samcook Home16
Chiang Mai

Probably the highlight of the trip. Great food, owner engagement and celebratory atmosphere!

Quality of Experience
Food
Exceptional dining experience
Guides, Drivers and Staff
Transport
MIA Dining Experience (Michelin Star)
MIA Dining Experience (Michelin Star)
Bangkok

High service quality and innovative food experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: George Game

Very Smooth and Professional!
Thailand | Oct 18 - Oct 30, 2026

H
Hannah B.
Ashburn, VA | Reviewed on Nov 06, 2026
All of our local guides were knowledgeable, friendly, and so helpful! All pickups and rides were always very punctual and the guides had excellent local tips and suggestions. We appreciated how smoothly everything went! Read more

All of our local guides were knowledgeable, friendly, and so helpful! All pickups and rides were always very punctual and the guides had excellent local tips and suggestions. We appreciated how smoothly everything went!

Activity Reviews
Tour the Bangkok City with a Night Food Tour
Tour the Bangkok City with a Night Food Tour
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zabb E Lee Thai Cooking School (Morning or Evening Course)
Zabb E Lee Thai Cooking School (Morning or Evening Course)
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Elephant Jungle Sanctuary Experience
Full Day Elephant Jungle Sanctuary Experience
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Create and Release Floating Lanterns & Riverside Dinner
Create and Release Floating Lanterns & Riverside Dinner
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Nov 10, 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our local guides and transportation services. It’s great to know that everything went smoothly and that our guides’ knowledge, friendliness, and local recommendations made your trip even more enjoyable.

Your kind words mean a lot to our entire team. We truly appreciate your trust in us and hope to have the pleasure of welcoming you back to Asia for another memorable journey!

Amazing Time in Thailand & Indonesia
Thailand | Oct 4 - Oct 17, 2026

Alejandra
Alejandra P.
Ashburn, VA | Reviewed on Nov 04, 2026

My family & I had an amazing time in Thailand and Indonesia. Our guides- Nana, Pookie, Lisa, & Mul were all great & made us feel like we were right at home. They taught us about their cultures and traditions. Although my family and I aren’t the most adventurous when it comes to trying out exotic foods, they took us to the yummiest restaurants to try out not-so-spicy Southeast Asian meals. I appreciate all of them for taking their time to show us around! We hope to be back to the Asian continent soon!

-Alejandra & Family

Local specialist: Lilian Nguyen
Lilian
Lilian Nguyen
Local specialist in Vietnam | Replied on Nov 09, 2026

Hi Alejandra,

Thank you so much for your lovely words 💗 It truly makes me happy to hear that you and your family had such a wonderful time in Thailand and Indonesia. I'll be sure to share your kind compliments with Nana, Pookie, Lisa, and Mul. They will be so happy to know they helped make your journey special!

It was an absolute pleasure helping your family explore Southeast Asia, and I sincerely hope we'll have the opportunity to plan more wonderful adventures together in the future. We would love to welcome you all back to Asia!

Warmest wishes,
Lilian

Fabulous visit in Cambodia and Thailand
Thailand | Oct 10 - Oct 31, 2026

Janet
Janet D.
Phoenix, AZ | Reviewed on Nov 04, 2026
The trip itself was fabulous. Everything went smoothly in Cambodia. The hotel we stayed in was great. The sub-contracted tour agency in Thailand (Exotic Voyages) provided great transfers and guides. The guide in Bangkok, Ms. Kanyapat, was probably the best guide we’ve ever had. She was thoughtful, insightful, and knowledgeable. She even communicated with the Chiang Mai guide and their main office, to ensure a couple of special requests, that Kien was supposed to arrange but apparently hadn’t,... Read more

The trip itself was fabulous. Everything went smoothly in Cambodia. The hotel we stayed in was great. The sub-contracted tour agency in Thailand (Exotic Voyages) provided great transfers and guides. The guide in Bangkok, Ms. Kanyapat, was probably the best guide we’ve ever had. She was thoughtful, insightful, and knowledgeable. She even communicated with the Chiang Mai guide and their main office, to ensure a couple of special requests, that Kien was supposed to arrange but apparently hadn’t, were able to happen.
That’s our only complaint with this trip. Kien was great during the planning and booking process, making valuable suggestions. We exchanged emails in early December 2026 (primarily between the 6th and 9th) about my wish to visit a Red Cross office in either Bangkok or Phuket, and the need to arrange our orientation meeting the Thailand Mountain Trails (TMT) in Chiang Mai prior to our days of hiking.
Neither Ms. Kanyapat nor our guide in Chiang Mai were aware of the Red Cross request. Ms. Kanyapat arranged for us to visit the Bangkok Red Cross office. While in Bangkok, I received an email from TMT advising me that our orientation had not been scheduled. Ms, Kanyapat immediately contacted the Exotic Voyages main office and the guide in Chiang Mai. While I set the appointment, Exotic Voyages made sure we got to the TMT office.
Kien dropped the ball. I reached out to him during the trip about the TMT orientation and he didn’t get back to me until after we had met with them. His response time during the trip was not good (as compared to our Japan agent, Eleanor, who got back to me very quick.

Hotel Reviews
Lotus Blanc Resort
Siem Reap

Very nice hotel. Extremely gracious staff. Comfortable rooms. Nice pool. Great breakfast.

Authenticity & Character
Location
Staff
Very friendly and gracious. Remembered our personal likes/dislikes day-to-day.
Cleanliness & Comfort
Pranakorn Heritage Hotel
Bangkok

Nice rooms & pool. Friendly staff. Good restaurants nearby. Good breakfast.

Authenticity & Character
Nice tropical plantings around the pool
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Unique and luxurious. The boat ride to this hotel was a bit daunting the first time, but approaching the Floathouse was magical. The room was amazing, floating on the river with a porch to watch the current flow by. The room itself was great, with center bed, romantic mosquito netting, nice ensuite. The food at their restaurant was fabulous. Only drawback is that there's no on-site pool. Have to walk to the nearby sister-resort to swim - which we didn't do.

Authenticity & Character
Never been anywhere like this. Was amazing.
Location
On the river - REALLY - floating on the river! Super cool.
Staff
Friendly.
Cleanliness & Comfort
Great bed. Nice ensuite.
Smile Lanna Hotel
Chiang Mai

Great location, walk to massage, restaurants, night market. Clean & comfortable. Provide a drying rack for cloths, bathing suits, etc. Good food at their restaurant and breakfast. Nice pool. Only issues were that they don't serve any alcohol, not even at their restaurant or pool 'bar'. They do allow guest to buy alcohol and bring it in, and even said their staff would go get it for guests. Other issue is that the pool closed at 7am - kind of early. Would have been nice to take a dip after a long day of sightseeing and dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No alcohol available on-site. Pool closes early.
The Sarojin
Phang Nga

WOW! What an environment. Just magical right from arriving a the lobby. Great rooms with private outdoor lounge. Great pool. Great 'private' beach with activities and bar service. Primary restaurant had great food and neat environment. Staff very friendly and helpful. Would love to go back. Only recommendation is if they could run a shuttle to/from the market a few times a day.

Authenticity & Character
Beautiful jungle landscaping.
Location
Loved the location of the resort. Awesome beach, quiet, private. Pretty self-contained, Not much around that is in walking distance.
Staff
Cleanliness & Comfort
Squeaky clean room and grounds.
The Slate Phuket
Phuket

Beautiful resort. Great landscaping. Good restaurants. Helpful staff. Public beach just outside and across a street from the rear of the resort. Weren't aware of this or that there were many small eateries and shops there. Pools closed too early. Our room was amazing with a private patio and large outdoor bathtub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

Great experience. Learned a lot about the Lanna culture. Really enjoyed the cooking class. We made fantastic food. Highly recommend this experience to anyone who enjoys cooking and authentic Thai food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Very interesting and entertaining, though a little repetitive and the food was just so-so. We were taken to this event directly from the airport which made for a very long day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Siem Reap

The sights on this outing were amazing. Our guide was informative. Loved the lunch at Srah Srang Village House. Probably one of the best & most memorable meals of our 5-week trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kulen Mountain Adventure by Jeep
Kulen Mountain Adventure by Jeep
Siem Reap

Went to some really interesting places. Great driver and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit The Floating Villages of Tonlé Sap - Kompong Phluk
Visit The Floating Villages of Tonlé Sap - Kompong Phluk
Siem Reap

The floating village on the lake was quite and experience and not for those who only want to see the pretty-side of the country.

Quality of Experience
Guides, Drivers and Staff
Transport
From The Oldest To The Coolest
From The Oldest To The Coolest
Bangkok

Our guide in Bangkok was probably the best guide we've ever had in all of our years of international travel. She was full of information about everything we saw, but didn't overwhelm us. Would have perhaps like to have skipped a temple or 2 and seen a museum or other types of sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok

Nice environment to bike ride, in a park with no cars. Bikes need to be updated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Need new bikes
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Railway market was fun. Our guide navigated through the market expertly. Got us greats seats to watch the train go by. Floating market was fun. Wish the guide had joined us to help assess the products being offered, their reasonable value and assist in negotiations. We got terribly ripped off on an item.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit River Kwai's Bridge and Death Railway Museum
Visit River Kwai's Bridge and Death Railway Museum
Kanchanaburi

Interesting and eye opening. Wasn't aware of the extent of the Australian prisoner-of-war situation.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by Tuk-tuk Including Elephant Encounter - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by Tuk-tuk Including Elephant Encounter - joining activity (chauffer driven)
Chiang Mai

What a day! One of the highlights of our 5-week Asia tour. Our guide, Bigg, was fabulous. Fun & knowledgeable. Loved the up close & personal nature of the Elephant Encounter. Just an unforgettable day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai

Nice bikes and great guide. Didn't feel comfortable bicycling on the roads of Chiang Mai with all of the traffic.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

Sparse fish and crowded sites. We tend for quiet, authentic experiences rather than large group, commercially run activities. We were on a boat with 40 guests. Our boat was not the only one at the snorkel sites or beaches. There were few fish and a lot of dead coral. We were provided with breakfast, lunch and dinner or so-so quality food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket’s Sacred Sights & Giant Water Lilies
Phuket’s Sacred Sights & Giant Water Lilies
Phuket

Our guide customized the day to meet our interests. Visited the Giant Water Lilies, but didn't do a private photo shoot as it was booked out for several hours. At the half-buried Buddha temple she engaged us in some of the rituals that we had only been told about at other temples. Took us to a cat cafe. Had lunch at a Michelin restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Wat Po & Enjoy Foot Massage
Visit Wat Po & Enjoy Foot Massage
Bangkok

Wat Po should be on everyone's list.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Nov 05, 2026
Hi Janet, Thank you so much for taking the time to share such detailed feedback about your trip. I'm delighted to hear that you and your group had a fabulous time exploring Cambodia and Thailand, and that you enjoyed the hotels, experiences, and especially the guides along the way. It's wonderful to hear how much you appreciated Ms. Kanyapat and her thoughtful approach in Bangkok. I'll be sure to pass your kind words along to her and our local team. At the same time, I'm genuinely sorry... Read more

Hi Janet,

Thank you so much for taking the time to share such detailed feedback about your trip. I'm delighted to hear that you and your group had a fabulous time exploring Cambodia and Thailand, and that you enjoyed the hotels, experiences, and especially the guides along the way.

It's wonderful to hear how much you appreciated Ms. Kanyapat and her thoughtful approach in Bangkok. I'll be sure to pass your kind words along to her and our local team.

At the same time, I'm genuinely sorry that the arrangements for your Red Cross visit and TMT orientation were not properly coordinated in advance, and that my response during your trip was slower than it should have been. I understand how important these special requests were to you, and I should have followed through more carefully to ensure everything was communicated to our team before your arrival. Thank you for bringing this to my attention. I take your feedback seriously and will use it to improve how I manage special requests and provide support while clients are traveling.

I'm grateful that you chose to travel with us for such a special journey, and it's lovely to know that so many experiences, particularly the time in Chiang Mai and the stay at The Sarojin, became highlights of your trip.

Thank you again for your trust and honest feedback. I hope the wonderful memories from your five-week adventure stay with you for many years to come!

Warmly,
Kien

An Unforgettable Trip to Thailand & Vietnam! ...
Thailand | Oct 12 - Oct 23, 2026

Keisha
Keisha S.
Charlotte, NC, USA | Reviewed on Nov 01, 2026
An Unforgettable Trip to Thailand & Vietnam! 🇹🇭🇻🇳✈️
Destinations: Phuket & Bangkok, Thailand | Da Nang & Hoi An, Vietnam
First, we want to give a HUGE thank you to Minah and Kimkim for helping us create such an incredible vacation experience!
I am normally the person who plans all of our vacations, but this trip was different. There were so many things I wanted us to experience, multiple destinations, and several flights to coordinate. Quite frankly, I just didn't have the time to map...
Read more

An Unforgettable Trip to Thailand & Vietnam! 🇹🇭🇻🇳✈️
Destinations: Phuket & Bangkok, Thailand | Da Nang & Hoi An, Vietnam
First, we want to give a HUGE thank you to Minah and Kimkim for helping us create such an incredible vacation experience!
I am normally the person who plans all of our vacations, but this trip was different. There were so many things I wanted us to experience, multiple destinations, and several flights to coordinate. Quite frankly, I just didn't have the time to map everything out myself.
During my research, I came across Kimkim. Of course, I did my homework and dug a little deeper to make sure the company was legitimate. Even though everything checked out, I was still a little skeptical. But I decided to take a leap of faith, and I am SO glad I did!
Minah Was Absolutely Wonderful! ❤️
Now, let me tell you… I asked a MILLION questions! 😂 And because I was still a little skeptical in the beginning, those questions often led to even MORE questions.
Through it all, Minah was patient, responsive, professional, and always willing to provide answers.
I gave her our budget along with a list of experiences that were important to us. She returned with several options, thoughtful recommendations, and suggestions that made our trip even better.
One recommendation in particular really stood out. I had selected a place I wanted to visit, but Minah suggested another location that offered a similar experience in what she felt was a much better setting. Thankfully, I trusted her judgment because the original location I selected actually closed before our trip! And let me tell you, the place she recommended was absolutely GORGEOUS!
She also suggested additional experiences that weren't originally on our list, including a fishing village excursion in Vietnam.
OH MY GOODNESS! That experience was AMAZING! 😍
From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people…
The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️
And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was!
Our Tour Guides & Transportation 🌏
Throughout our trip, we experienced a combination of private tours and small-group excursions.
Our private guides and drivers were consistently punctual, friendly, professional, and knowledgeable. The transportation was beautiful, comfortable, and well maintained, which made traveling between destinations even more enjoyable.
We also want to recognize our wonderful tour guides:
🇹🇭 Phuket, Thailand: Pupae
🇹🇭 Bangkok, Thailand: Gifty
🇻🇳 Da Nang, Vietnam: Nu
Each of them helped make our experiences memorable, and we truly appreciated their hospitality and knowledge.
Another thing I loved was knowing that help was always available. If I had questions or needed assistance during our travels, I could reach out to Minah or the local contacts provided, and someone would respond quickly.
That level of communication and support gave us peace of mind while traveling internationally.
A Few Things Worth Mentioning for Future Travelers
Although we had an AMAZING experience overall, I do want to share a few things that could have been handled differently. My intention isn't to take away from how wonderful our trip was, but rather to provide constructive feedback that may help improve the experience for future travelers.
1. Phi Phi Islands Small-Group Excursion
We booked what was described as a small-group excursion to the Phi Phi Islands. However, when we arrived, there appeared to be approximately 40–50 people on the catamaran.
Personally, I would not consider that a small group.
When I reached out afterward, I believe I was told the group should have been closer to 30–35 people. Even that number seems fairly large for something advertised as a small-group experience.
It honestly felt as though the excursion provider was trying to fit as many people as possible onto the catamaran.
That said, we still had a GREAT time! The experience itself was wonderful. I would simply recommend that travelers clarify the maximum group size beforehand so expectations are aligned.
2. Vietnam eVisa Issues — An Expensive Lesson Learned
This was probably our biggest hiccup during the entire trip.
When we arrived at the airport in Bangkok to catch our flight to Vietnam, we were informed that there were errors on our eVisas and that we would not be allowed to board our flight.
Imagine being at the airport, ready for the next leg of your vacation, only to be told you can't go! 😩
We immediately reached out to Minah, who connected us with David. He was able to arrange emergency visas for us at a cost of $150 per person, allowing us to fly to Vietnam the following morning.

Thankfully, because our scheduled excursion was a private tour, they were able to adjust the timing to accommodate our delayed arrival. However, we still lost valuable time that we could have spent enjoying Vietnam.
We also had additional unexpected expenses, including another night at a hotel and transportation back to the airport the following morning.

Here is why I'm sharing this particular experience.
While we were at the airport, we were asked whether our travel agency had completed our eVisa applications for us. When we explained that we had completed them ourselves, we were told that travel agencies often assist with this process to help prevent errors.
We were never informed that this might be an option.

Now, I fully understand that we completed the applications ourselves, and I take responsibility for that. However, had we known assistance might be available, we certainly would have asked about it.

My recommendation to future travelers: If your trip requires a visa, ask your travel planner whether they can assist with the application or review it before submission. It could potentially save you time, money, and unnecessary stress.
I also believe this is an area where Kimkim could improve its process by proactively offering guidance or assistance with visa requirements.

3. Our Café Excursion
One of our scheduled excursions was a café day, where we planned to visit multiple beautiful locations.
Unfortunately, when the day arrived, we discovered that one of the cafés on our itinerary was closed on Mondays.

This is something that should have been verified during the planning process, especially since the excursion was scheduled in advance.
Now, here's the funny part…
The second location was SO BEAUTIFUL that we were actually happy to spend more time there! 😂❤️

We ended up not regretting missing the first café at all.
However, I do recognize that another traveler might have been extremely disappointed, especially if that particular location was something they had their heart set on visiting.
It's simply a reminder of how important it is to verify operating days and hours when building an itinerary.

I almost forgot to mention the hotel accommodations! 🏨
Since I had plenty of hotel points to use, I booked our accommodations in Bangkok myself. However, for Phuket and Vietnam, I wanted to experience local hotels, and Minah helped arrange those stays.
🌴 Phuket, Thailand – Orchidacea Resort
Beautiful, clean accommodations with friendly, helpful staff and a decent breakfast! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.
🇻🇳 Hoi An, Vietnam – Hoi An Rose Garden
We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained.
The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂
Both hotels gave us the local experience we were hoping for, and we appreciated having accommodations that fit our preferences and travel plans.

Would We Book with Kimkim Again? ABSOLUTELY! ❤️✈️

Even with those few hiccups, we had an absolutely WONDERFUL vacation!

Traveling internationally, especially across multiple countries, comes with the possibility of unexpected challenges. What matters is how those challenges are handled and whether the overall experience delivers what you hoped for.
For us, it absolutely did!

Minah listened to what we wanted, respected our budget, offered recommendations that enhanced our experience, and remained accessible when we needed assistance.
Because of her planning and attention to detail, we were able to enjoy experiences we might not have discovered on our own.

And remember how skeptical I was in the beginning? 😂 Well, I can confidently say that I would absolutely use Kimkim again, and I would specifically request Minah!

Now that I've experienced the process firsthand, I feel much more comfortable trusting them with future travel plans.

To Minah, our amazing tour guides, drivers, and everyone who helped make this journey possible — THANK YOU! ❤️

You helped us create memories that we will cherish for years to come.

Thailand and Vietnam were everything we hoped for and so much more!

Would we do it all over again? In a heartbeat! 🇹🇭🇻🇳❤️

Thank you, Minah and Kimkim, for an unforgettable adventure!

Hotel Reviews
Orchidacea Resort
Phuket

Beautiful, clean accommodations with very friendly, helpful staff and a decent breakfast! Great location! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.

Authenticity & Character
It gave me the local vibe I was looking for.
Location
Staff
Very friendly and always helpful and available.
Cleanliness & Comfort
They were cleaning the facility constantly and our rooms daily or as needed.
Hoi An Rose Garden Hotel
Hoi An

We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained. The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂

Authenticity & Character
It provided the character of Hoi An.
Location
We love the location! We could walk to restaurants, cafes, and stores. It provided the local experience we were looking for!!
Staff
Very helpful and friendly.
Cleanliness & Comfort
Its an older hotel, but it was clean.
Activity Reviews
Phuket Giant Water Lilies & Temple Tour
Phuket Giant Water Lilies & Temple Tour
Phuket

Amazing atmosphere, food, and staff. Our pictures came out great! We have received so many compliments.

Quality of Experience
Food
The mango-coco smoothies were unforgettable and the food we ordered was delicious.
Guides, Drivers and Staff
Pupae was an excellent tour guide. She was very knowledgeable. Our guide and driver were both friendly and accommodating. I would want Pupae again if/when I come back.
Transport
Beautiful and clean.
Explore Phi Phi, Khai Island by  Speed Catamaran
Explore Phi Phi, Khai Island by Speed Catamaran
Phuket

I only gave it a 4 because I wish it was less people. There were 40-50 people on our catamaran.

Quality of Experience
Guides, Drivers and Staff
Transport
The transport to the facility was great. The catamaran was too full and the seats were too close.
Phuket Elephant Sanctuary
Phuket Elephant Sanctuary
Phuket

We visited an elephant sanctuary, and what an incredible experience! You could really see the pride they take in caring for these beautiful animals and focusing on their health and healing. We started with a little education about how the elephants came to the sanctuary, their backgrounds, and how they're cared for. Then it was time to get involved in their daily routines! Each elephant has its own handler, and the bond between them is something special. Since they're together pretty much all day, every day, the elephants recognize, trust, and respond to their handlers. ❤️ Now, what did WE get to do? 🐘 Fed them watermelon, sugar cane, and a special elephant food mixture (don't ask me what it's called because I have NO idea! 😂). 🐘 Gave them a MUD BATH! Yes, we got down and dirty! 🤣 🐘 Finished things off by washing them up! Being up close and personal with these gentle giants was definitely an experience to remember! ❤️ Next up… COOKING CLASS! 👩🏽‍🍳🍜 After getting cleaned up, it was time to put our cooking skills to the test! We learned how to make our own Pad Thai! Now, let me just say… I'm glad they ALSO provided a delicious lunch with Pad Thai and plenty of other amazing dishes because MY Pad Thai didn't quite turn out the way it was supposed to! 🤣🤣 Hey, you win some, you lose some! At least I tried! 😂

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Floating Market and Temple Tour
Bangkok Floating Market and Temple Tour
Bangkok

Great experience. It was interesting to see how many vendors have stores at the floating market. Although I gave it a 5 my only concern was when we said we didn't want anything from a particular vendor our boat driver would sometimes still stop, not at our request, so they could try and talk us into buying. We did buy a few things but not from those where they purposely stopped. One vendor said she was the sister of they guy driving our boat. Now, if he told us ahead of time his sister was a vendor we probably would have waited and bought some things from her, why not support his family. However we already bought some items and were done by the time we reached her area. The Train Market and temple tour were also great. We visited during a festival and was able to experience the food vendors and dancing. The restaurant was a great choice. We would go back and eat there again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic Dinner on the Manohra River Cruise!
Romantic Dinner on the Manohra River Cruise!
Bangkok

Beautiful cruise, awesome food, friendly staff, nice views! It wasn't crowded which made it more romantic. It was worth the money.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Countryside & Café Experience (B)
Bangkok Countryside & Café Experience (B)
Bangkok

Beautiful location, great food, relaxing environment. Even with all the visitors that came in for photos I still felt calmness and was able to admire the beauty. I didn't feel rushed and the staff was very attentive.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Fishing Villages & Hoi An Tour
Visit Fishing Villages & Hoi An Tour
Hoi An

OH MY GOODNESS! That experience was AMAZING! 😍 From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people… The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️ And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was! More than expected!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ba Na Hills Tour from Hoi An
Ba Na Hills Tour from Hoi An
Hoi An

It was everything we expected and more. It rained during our visit, but for us it added to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Great experience. My husband loves history and ancient architecture so this was the perfect for him.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Minah Trinh

Our wonderful time in Thailand.
Thailand | Oct 18 - Oct 30, 2026

Janice
Janice B.
United Kingdom | Reviewed on Nov 01, 2026
We had a wonderful time in Thailand. Our advisor Bella, brilliantly organised some quite tricky travel arrangements for our family so that the whole trip involving flights, train journeys and car transfers went without any problems at all. All of our guides were charming , informative and passionate about the places we went to, especially Marty and Pednoi. We especially enjoyed our hotel in Chiang Mai- peaceful with lovely staff. This was one of the most stress free holidays we have... Read more

We had a wonderful time in Thailand. Our advisor Bella, brilliantly organised some quite tricky travel arrangements for our family so that the whole trip involving flights, train journeys and car transfers went without any problems at all. All of our guides were charming , informative and passionate about the places we went to, especially Marty and Pednoi. We especially enjoyed our hotel in Chiang Mai- peaceful with lovely staff.

This was one of the most stress free holidays we have ever had. Thank you Bella for your care and attention.

Hotel Reviews
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Just one night here but it was fine.

Bangkok To Chiang Mai Overnight Sleeper Train

Great fun!

Buri Sriping Riverside Resort & Spa
Chiang Mai

Lovely setting and lovely people.

Aonang Villa Resort l Lifestyle Beachfront Resort
Krabi

Good position.

Novotel Phuket Kamala Beach Resort
Phuket

Our Ocean suite was amazing.

Activity Reviews
Bangkok Highlights Exploration
Bangkok Highlights Exploration
Thailand

Great guide.

Elephant Nature Park Morning Half day Visit
Elephant Nature Park Morning Half day Visit
Chiang Mai

Beautiful setting and experience.

A visit to Bua Tong waterfall or Sticky waterfall
A visit to Bua Tong waterfall or Sticky waterfall
Thailand

Loved it!

4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel
Krabi

Cancelled because of weather

John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

Great day out.

Private Hong Island Tour by Traditional Longtail Boat
Private Hong Island Tour by Traditional Longtail Boat
Thailand

Good swimming and sailing.

Baan Hongnual Cooking Class in Chiang Mai - Small Group - Morning session
Baan Hongnual Cooking Class in Chiang Mai - Small Group - Morning session
Chiang Mai

Great fun and very well presented and planned.

Half-Day Doi Suthep Temple Visit - Private Morning Tour
Half-Day Doi Suthep Temple Visit - Private Morning Tour
Chiang Mai

Great views

Welcome to Chiang Mai and Early Check in at the hotel
Welcome to Chiang Mai and Early Check in at the hotel
Chiang Mai

Went seamlessly from pick up at the station to getting in at the hotel.

Tea Plantation Visit in Chiang Mai
Tea Plantation Visit in Chiang Mai
Chiang Mai

Very pleasant.

True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Fabulous experience of local places and food.

Temple Treasures of Chiang Mai
Temple Treasures of Chiang Mai
Chiang Mai
Guides, Drivers and Staff
Yaowarat Street (Chinatown) Food Tour
Yaowarat Street (Chinatown) Food Tour
Thailand

A bit rushed on a very busy evening.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Nov 02, 2026
Dear Janice Thank you so much for your lovely feedback! It really makes me happy to hear that you and your family had such a wonderful time in Thailand. It was a pleasure organising your trip, and I'm so glad everything went smoothly and you could enjoy your holiday without any stress. I'll also share your kind words with Marty, Pednoi and the rest of the guides. They will be so happy to hear this and of course I will share to them :-) Thank you again and I hope you take home lots of... Read more

Dear Janice

Thank you so much for your lovely feedback! It really makes me happy to hear that you and your family had such a wonderful time in Thailand.

It was a pleasure organising your trip, and I'm so glad everything went smoothly and you could enjoy your holiday without any stress. I'll also share your kind words with Marty, Pednoi and the rest of the guides. They will be so happy to hear this and of course I will share to them :-)

Thank you again and I hope you take home lots of lovely memories from Thailand, and I would be very happy to welcome you back whenever you decide to visit again.

Take care and warm wishes from Thailand
Bella

Excellent service. I got the experience I was dreaming of!
Thailand | Oct 24 - Oct 30, 2026

KAREN
KAREN A.
Ashburn, VA | Reviewed on Nov 01, 2026
Benjamin from KimKim was amazing to work with. He paid attention to what I asked for and put it together for me. We worked together on the planning until I was happy with the plan. He picked great accommodations for me both on Phi Phi and Chiang Mai. He was able to score a great elephant sanctuary experience for us. He also was extremely responsive when I requested assistance during our trip. I highly recommend Benjamin and the entire KimKim team. Read more

Benjamin from KimKim was amazing to work with. He paid attention to what I asked for and put it together for me. We worked together on the planning until I was happy with the plan. He picked great accommodations for me both on Phi Phi and Chiang Mai. He was able to score a great elephant sanctuary experience for us. He also was extremely responsive when I requested assistance during our trip. I highly recommend Benjamin and the entire KimKim team.

Hotel Review
Chala Number 6 Hotel
Chiang Mai

This hotel is absolutely amazing. The atmosphere is amazing. They have a pool, a Teahouse, a bar and 2 restaurants on site. They had live music ever. Night and the location in old city is great for walking to do shopping, exploring temples and shopping.

Authenticity & Character
The employees dress in traditional wear and the feel of the hotel is laid out in a traditional theme of fields of flowers and a tea house on site.
Location
Close to temples, shops and restaurants
Staff
Excellent service at reception and throughout the hotel.
Cleanliness & Comfort
The entire property was clean and very comfortable.
Local specialist: Benjamin Visham
Benjamin
Benjamin Visham
Local specialist in Thailand | Replied on Nov 01, 2026

Thank you so much, Karen! Your kind words truly mean a lot to me.

It was a pleasure working with you, and I'm so glad we were able to put together a trip that made your time in Thailand special. I really enjoyed helping you plan the journey, and knowing that you had such a wonderful experience makes it all the more rewarding.

Thank you again for your trust and for taking the time to share your experience. I hope the memories from your time in Thailand stay with you for years to come. It would be lovely to welcome you back someday!

Great trip to Bangkok and Koh Samui!
Thailand | Jul 29 - Aug 6, 2026

Kerry
Kerry H.
New York, NY, USA | Reviewed on Sep 26, 2026
We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to...
Read more

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews
Island Organics Thai cooking Class Koh Samui (Joining Class)
Island Organics Thai cooking Class Koh Samui (Joining Class)
Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience
Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.
Food
Delicious!
Guides, Drivers and Staff
Courteous and helpful.
Transport
on time and safe,
From The Oldest To The Coolest
From The Oldest To The Coolest
Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience
I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.
Guides, Drivers and Staff
Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.
Transport
The driver was always there to pick us up and drop us off right on time.
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience
The sites, the smells, the people! There is so much to see and enjoy at the markets.
Food
Guides, Drivers and Staff
Transport
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Samui Elephant Sanctuary (Joining morning visit)
Samui Elephant Sanctuary (Joining morning visit)
Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience
Guides, Drivers and Staff
Transport
Symbolic temples & Klong tour
Symbolic temples & Klong tour
Bangkok

It was a hot and steamy day but the temples were worth it! So extravagant and ornate. It is a feast for the eyes indeed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lilian Nguyen
Lilian
Lilian Nguyen
Local specialist in Vietnam | Replied on Oct 01, 2026

Hi Kerry,

Thank you so much for taking the time to share such a thoughtful and detailed review! It truly means a lot to me❤️ I’m so happy to hear that you and your family had such a wonderful and relaxing time in Thailand, and that the itinerary, hotels, and experiences were a great fit for you.

It was an absolute pleasure helping plan your trip, and I’m especially glad that Nana took such good care of your family along the way. Wishing you many more wonderful travels together, and I hope we’ll have the chance to plan another adventure for you someday 😊

Warmly,
Lilian

Complex trip to SE Asia made easy by expert travel specialist
Thailand | Nov 1 - Dec 2, 2025

Patrice
Patrice P.
Chicago, IL, USA | Reviewed on Sep 23, 2026
Hoa was an amazing travel specialist. I had to particularly rely upon her expertise for this trip, because it was my first-ever visit to Southeast Asia. I was definitely out of my element. The trip required extensive planning due to the number of cities and countries involved. Logistics were formidable. Nonetheless, Hoa seamlessly brought it all together with professionalism, positivity and patience. I LOVED the itinerary she created for me - the specific locales, the accommodations,... Read more

Hoa was an amazing travel specialist. I had to particularly rely upon her expertise for this trip, because it was my first-ever visit to Southeast Asia. I was definitely out of my element.

The trip required extensive planning due to the number of cities and countries involved. Logistics were formidable.

Nonetheless, Hoa seamlessly brought it all together with professionalism, positivity and patience. I LOVED the itinerary she created for me - the specific locales, the accommodations, the activities. I can’t thank her enough. I would have her plan all my trips if possible.

Hotel Reviews
Hotel Muse Bangkok, Autograph Collection

Such a cool spot with an incredible vibe. Was only here for a very short time but made a lasting impression. I wish I had purchased the robe in my room!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Aviary Hotel
Siem Reap

A very cool boutique hotel with lots of charm. Very nice-sized room. Small but great spa. Best massage of my trip was here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort

A lovely oasis. You feel serene from the moment you enter. Awesome staff and service. Very good food on-site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tubkaak Krabi Boutique Resort
Krabi

What a way to end my trip! Loved, loved it here. Would move in if I could. Beach is amazing. Sunset to die for. Service and food tremendous. After being in Asia for 5 weeks, was nice to have Italian restaurant on site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Araksa Tea Experience & Adventure at Sri Lanna National Park
Araksa Tea Experience & Adventure at Sri Lanna National Park
Chiang Mai

Beautiful location. Well set up for agro-tourism. Enjoyed learning about the tea process. Had a blast with my guide climbing the sticky waterfalls at Sri Lanna. She was a delight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Intriguing introduction to Bangkok. Juxtaposition of chaotic and peaceful environments. Something for all of the senses.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

A must-do. So impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Reflection of Siamese Art and Culture
Reflection of Siamese Art and Culture
Bangkok

Loved the venue and activities. Smile every time I wear the bracelets I made here.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Probably my favorite thing I did in Bangkok. City was particularly vibrant on this evening due to impending water festival. The flower markets were amazing! Guide was particularly gracious in choosing food compatible with my palate. Delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Floating Village by Jeep and Sunset Boat Tour Joining Excursion
Floating Village by Jeep and Sunset Boat Tour Joining Excursion
Siem Reap

A wonderful cultural and educational experience. So lucky to have done it. So peaceful on the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Life Village Participation
Local Life Village Participation
Siem Reap

Something I never could have experienced on my own. Grateful. Again, just a wonderful cultural and educational activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

My favorite guide of the trip. So knowledgeable and passionate about this awesome place. I was a sponge soaking up every thing I could. Can’t recommend enough. Lunch was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Relaxing Time at Oasis Spa
Relaxing Time at Oasis Spa
Thailand

Beautiful spa. Gorgeous, private treatment area. Only issue was slight irritation on face after treatment. I have sensitive skin, but it subsided quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Alms Giving, Doi Suthep and Jungle Temple
Alms Giving, Doi Suthep and Jungle Temple
Chiang Mai

A truly lovely day with diverse, interesting & exciting activities. I enjoyed them all thoroughly. So honored to participate in the alms giving.

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Half Day Visit (Joining Excursion)
Elephant Nature Park Half Day Visit (Joining Excursion)
Chiang Mai

Elephants are my favorite animals. So happy to see them being cared for so well here. Great amount of time to walk around and experience them up close. Loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Ao Nang Paradise & Sunset by Private Longtail Boat
Discover Ao Nang Paradise & Sunset by Private Longtail Boat
Krabi

Wow! This private boat experience was deluxe. I was so well cared for! The crew was just amazing and it was the best way to see the other islands. Food & drink superb.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran

An unforgettable time in Thailand!
Thailand | Sep 6 - Sep 18, 2026

Jose
Jose G.
Miami, FL, USA | Reviewed on Sep 19, 2026
Everything put together by our Kimkim team was great. Thanks much to our local specialist Kelly who was always on top of things and readily available. Our guides & drivers Nick & Nat (in Bangkok) and Praew & Mo (in Chiang Mai) were all very kind and superb. You all made our trip unforgettable. We can’t wait to return to Asia and seek your services again. Read more

Everything put together by our Kimkim team was great. Thanks much to our local specialist Kelly who was always on top of things and readily available. Our guides & drivers Nick & Nat (in Bangkok) and Praew & Mo (in Chiang Mai) were all very kind and superb. You all made our trip unforgettable. We can’t wait to return to Asia and seek your services again.

Hotel Reviews
Chatrium Hotel Riverside Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rim Resort Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Perhaps the most amazing hotel staff we’ve even come across. Simply beautiful, wonderful people.
Cleanliness & Comfort
Nora Buri Resort & Spa
Koh Samui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour from Bangkok
Full Day Historical Ayutthaya Tour from Bangkok
Thailand
Quality of Experience
M
Food
Guides, Drivers and Staff
Transport
Full Day Chiang Mai to Chiang Rai Tour with White Temple
Full Day Chiang Mai to Chiang Rai Tour with White Temple
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Elephant Nature Park Tour (Join-in)
Full Day Elephant Nature Park Tour (Join-in)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Sep 20, 2026

Hi Jose,

Thank you so much for taking the time to leave such a wonderful review and for your kind words!

I’ll definitely share your feedback with Nick, Nat, Praew, and Mo. I’m sure they’ll be very happy to hear that they helped make your trip so memorable.

We truly appreciate your support, and we look forward to welcoming you back to Asia in the future so you can continue exploring more amazing cities and destinations with us!

Best regards,
Kelly

Southeast Asia Honeymoon Extravaganza
Thailand | Aug 16 - Aug 30, 2026

Jammil
Jammil T.
Newark, NJ | Reviewed on Sep 04, 2026
My wife and I had an incredible honeymoon through Thailand and Vietnam, making stops across Phuket, Bangkok, and Nha Trang. We owe a huge part of that experience to our specialist Bella. From the very beginning, Bella was incredibly friendly, attentive, and genuinely invested in helping us create a special & personalized trip. Bella did an amazing job putting together an itinerary that balanced adventure, cultural exploration, and relaxation across many food tours, wildlife and oceanic... Read more

My wife and I had an incredible honeymoon through Thailand and Vietnam, making stops across Phuket, Bangkok, and Nha Trang. We owe a huge part of that experience to our specialist Bella. From the very beginning, Bella was incredibly friendly, attentive, and genuinely invested in helping us create a special & personalized trip.

Bella did an amazing job putting together an itinerary that balanced adventure, cultural exploration, and relaxation across many food tours, wildlife and oceanic exploration, even a ring-side Muay Thai experience at Bangkok's famous Rajadamnern stadium.

One of Bella’s biggest strengths was her communication. She was consistently prompt, responsive, and incredibly helpful whenever we had a question or wanted to make an adjustment. Even with a trip spanning two countries and multiple destinations, we always felt like we had someone in our corner who could help us navigate anything that came up. My wife also has a severe nut allergy which Bella made sure all of our guides, vendors, and experiences, were more than prepared for. That peace of mind was invaluable, especially for such an important trip.

We also want to give a huge shoutout to the local guides and drivers who helped make the experience so memorable! In Phuket, Nui took us through a great food tour, Mr. Uncle and his team showed us an incredible time through James Bond Island, Mr. Man was an excellent driver, and the team at the Elephant Sanctuary were incredibly sweet! In Bangkok, Chaloo gave us an incredible tour of many beautiful temples, Chef Nam was an incredibly teacher during our cooking class, and Amp was a fantastic TukTuk Food Tour guide! Mr. Chin was also a great driver, being communicative and prompt each and everyday. In Nha Trang, Van was the perfect host, even stepping in when his driver got sick! He and his partner Mr. Tony added to our itinerary by showing us spa and food spots loved by the locals to make sure we had an authentic experience. Everyone we interacted with was friendly, professional, knowledgeable, and welcoming. Our guides did a fantastic job bringing the history and culture of Thailand and Vietnam to life, while our drivers made getting around each destination feel easy and stress-free. Their warmth and hospitality really added to the experience.

We couldn't recommend Bella and the KimKim team more highly. If you're considering using KimKim for a trip to Thailand, Vietnam, or anywhere else in Southeast Asia, we would absolutely recommend working with Bella. She is an exceptional travel specialist, and we are so grateful that she helped make our honeymoon everything we hoped it would be — and more!

Hotel Reviews
Hotel will be booked by the client

We stayed at the Alma Resort Cam Ranh in Vietnam, which I would recommend especially for families. It felt like a family resort with lots of activities and many kids around. While it was great, if we were to visit again, we might choose a more adult-only place with fewer children. Overall, it was a good experience but more suited for families with younger kids.

Hotel will be booked by the clients

In Thailand, we stayed at the Anantara Mai Khao Villas, and it was absolutely incredible. We had a private pool villa, which I would highly recommend for couples. The experience was amazing, and I couldn't recommend it enough.

Hotel will be booked by the clients direct

We stayed at the Kimpton Maa-Lai in Bangkok, which was a very nice hotel. I booked it through the Chase travel portal and got great benefits like breakfast and a $100 property credit, which made the stay even better. I would recommend this hotel, especially for those with a Chase Sapphire Reserve card.

Activity Reviews
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Phuket - Morning Half Day
Elephant Jungle Sanctuary in Phuket - Morning Half Day
Phuket

This was an incredibly fun and interactive experience! The staff did a great job of helping us connect with the elephants in a safe and ethical way! We were also taught how to make and fed a DELICIOUS Pad Thai that we are still talking about!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Highlights Exploration including Jim Thompson
Bangkok Highlights Exploration including Jim Thompson
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Nha Trang City Tour
Nha Trang City Tour
Nha Trang
Quality of Experience
Guides, Drivers and Staff
Transport
Vin Wonders of the day!
Vin Wonders of the day!
Nha Trang
Quality of Experience
Guides, Drivers and Staff
Transport
Nha Trang - Ocean Walking Tour - Small group tour
Nha Trang - Ocean Walking Tour - Small group tour
Nha Trang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Authentic Thai Cooking Class in a Traditional House!
Authentic Thai Cooking Class in a Traditional House!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Phuket Night Food Tour!
Phuket Night Food Tour!
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ma Doo Bua Cafe visit by private transfers
Ma Doo Bua Cafe visit by private transfers
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
Muay Thai in Bangkok
Muay Thai in Bangkok
Thailand

One of the most fun experiences of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Tuk Tuk Food Tour in Bangkok!
Tuk Tuk Food Tour in Bangkok!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Three Monkey Restaurant with private transfers
Three Monkey Restaurant with private transfers
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Sep 08, 2026
Hello Jammil, Thank you so much for your incredibly kind words! It was truly a pleasure helping you both plan your honeymoon, and I’m so happy to hear that you had such a wonderful time across Thailand and Vietnam. It means a lot to know that the itinerary, local experiences, and our team helped make your journey special. I’ll be sure to share your lovely feedback with all the guides and drivers as well. They will be so happy to know they helped make your honeymoon memorable. Wishing you... Read more

Hello Jammil,

Thank you so much for your incredibly kind words! It was truly a pleasure helping you both plan your honeymoon, and I’m so happy to hear that you had such a wonderful time across Thailand and Vietnam.

It means a lot to know that the itinerary, local experiences, and our team helped make your journey special. I’ll be sure to share your lovely feedback with all the guides and drivers as well. They will be so happy to know they helped make your honeymoon memorable.

Wishing you both a lifetime of happiness and many more amazing journeys together!
Best wishes from Thailand
Bella Saung

Wong Family Vacation
Thailand | Jul 26 - Aug 8, 2026

Celia
Celia W.
San Jose, CA | Reviewed on Sep 04, 2026
Our family vacation to Thailand was beyond what we expected. The planning and detail to each excursion was exactly on point. Bella was very easy and patient to work with. Always had great ideas for our family. Our experience to the Mae Khlong Railroad Market, Damnoen Floating Market, in Bangkok to the elephant sanctuary and Foodie tour in Chiang Mai, were amazing. Our guides, Lilly and Lena extremely knowledgeable and made our vacation that much more memorable. Thank you, Kim... Read more

Our family vacation to Thailand was beyond what we expected. The planning and detail to each excursion was exactly on point.

Bella was very easy and patient to work with. Always had great ideas for our family. Our experience to the Mae Khlong Railroad Market, Damnoen Floating Market, in Bangkok to the elephant sanctuary and Foodie tour in Chiang Mai, were amazing. Our guides, Lilly and Lena extremely knowledgeable and made our vacation that much more memorable.

Thank you, Kim Kim!

Hotel Review
Silom Serene Hotel
Bangkok

Accommodation were pleasant. Great breakfast.

Authenticity & Character
Location
Perfect location, easy access to many good restaurants and shops
Staff
Cleanliness & Comfort
Very clean
Activity Review
Bangkok Highlights Exploration with evening Chinatown visit
Bangkok Highlights Exploration with evening Chinatown visit
Thailand
Quality of Experience
Beautiful temples a must see
Guides, Drivers and Staff
Lilly and Lena were amazing guides
Transport
Transportation was always on time and drivers were very friendly
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Sep 04, 2026

Dear Celia,

Thank you so much for your wonderful review and kind words! It was truly a pleasure helping your family plan your Thailand vacation. I’m so happy to hear that you enjoyed the experiences along the trip. I’m also delighted that Lilly and Lena helped make your journey even more memorable and sure that I will share that words :-)!

It was a pleasure working with your family, and I’m grateful that me to be part of your Thailand adventure. Wishing you all many more wonderful family journeys ahead!
Best wishes from Thailand
Bella Saung

First time using kimkim and it was great!
Thailand | Aug 17 - Aug 26, 2026

Eloy
Eloy S.
Seattle, WA | Reviewed on Aug 27, 2026

First time using kimkim and it was great. They catered to our every want and need. Everything was prepared and on time as they scheduled it. Their staff, Hoa and Phuong, were excellent made sure we did everything we wanted and within our budget. We will be using kimkim again.

Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on Aug 27, 2026

Hi Eloy & Judy,
Thank you so much for the lovely review!
It was such a pleasure working with you and helping bring your honeymoon trip together. We’re so happy to hear everything went smoothly and that the trip lived up to your expectations.
It was truly wonderful having you as our travelers, and we’d love to help you plan your next adventure with kimkim😊
Wishing you both a beautiful happily ever after❤️, and hopefully we’ll see you again soon!
From the land of smiles,
Phuong

Family trip To Thailand
Thailand | Aug 10 - Aug 20, 2026

Erlinda
Erlinda E.
Richmond, CA | Reviewed on Aug 21, 2026
An Amazing Thailand Family Trip Thank you, Minah, for organizing such an amazing family trip to Thailand! We truly had a wonderful time and created so many unforgettable memories. Everyone we encountered was friendly, welcoming, and incredibly hospitable. From the airport pickups and hotel arrangements to all the transfers between destinations, everything went smoothly and was very well organized. Our Bangkok tour guide, Gifty, and our driver, Sunshine, were both knowledgeable and... Read more

An Amazing Thailand Family Trip

Thank you, Minah, for organizing such an amazing family trip to Thailand! We truly had a wonderful time and created so many unforgettable memories.

Everyone we encountered was friendly, welcoming, and incredibly hospitable. From the airport pickups and hotel arrangements to all the transfers between destinations, everything went smoothly and was very well organized.

Our Bangkok tour guide, Gifty, and our driver, Sunshine, were both knowledgeable and wonderful. We learned so much about Thailand’s history and culture from them. One thing we especially appreciated was their punctuality—they always showed up on time for our excursions.

Our Chiang Mai tour guide, Joe, was fantastic! He was funny, personable, and shared even more fascinating history and culture with us. His food recommendations were phenomenal and definitely added to our experience.

Our Phuket excursions were wonderful, relaxing, and enjoyable. The only excursion that felt a little overwhelming was our Phi Phi Island trip. The itinerary described it as a “small group,” but there were approximately 80 passengers on one speed catamaran. It felt very crowded, and at times we felt rushed compared with what was outlined in the program. If we were to do it again, we would definitely choose a smaller group or a private tour for a more relaxed experience.

As for the hotels, the only disappointment was our final accommodation at Thavorn Resort and Spa. We had discussed and confirmed two beachfront cottages next to each other, but unfortunately, that arrangement did not happen. Instead, our cottage was one cottage away from the rest of our family.

Overall, our experience with Kim Kim and with you, Minah, as our travel agent, was great. You did an excellent job organizing and coordinating our family vacation.

As they say, there is always room for improvement, but these few concerns did not take away from the wonderful memories we made.

Thank you again for organizing such a memorable family trip to Thailand. It was definitely one for the books! 🇹🇭❤️

We truly appreciate all your hard work and look forward to traveling with you again in the future!

Hotel Reviews
Mandarin Hotel Bangkok, managed by Centre Point

Great hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sabai Sabai Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

We stayed in the beachfront cottages. As requested and confirmed 2 beachfront cottages “next door” with my family, instead we were given a cottage away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok
Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Living Green Elephant Sanctuary Experience - Full Day
Living Green Elephant Sanctuary Experience - Full Day
Chiang Mai
Food
Guides, Drivers and Staff
Transport
Crowded in one van.
Hiking Doi Inthanon National Park
Hiking Doi Inthanon National Park
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Phi Phi, Khai Island by  Speed Catamaran
Explore Phi Phi, Khai Island by Speed Catamaran
Phuket

Too many tourists in one boat! We felt rush as well with their lay out program!

Quality of Experience
Guides, Drivers and Staff
Transport
Phuket: Hong by Starlight Kayaking
Phuket: Hong by Starlight Kayaking
Phuket

Uncle Jo was an amazing tour guide! Everyone in the boat were amazing! They fed us so much food and all delicious! Great company and well organized excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
White temple, Blue Temple, Black Museum
White temple, Blue Temple, Black Museum
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Thai Dining & Cultural Show at Khum Khantoke
Northern Thai Dining & Cultural Show at Khum Khantoke
Chiang Mai

Didn’t read about this excursion, so I was not prepared with what food and program to expect! Turned out good!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our driver was late from the pick time provided from our hotel. Lol
Local specialist: Minah Trinh

Phuong, KimKim SpecialistAn absolute pleasur...
Thailand | Aug 6 - Aug 19, 2026

Web
Web D.
Boston, MA | Reviewed on Aug 21, 2026
Phuong, KimKim Specialist
An absolute pleasure to work with. Ty Ty!
Three comments though on the process:
1. Estimated travel time to and from events should be included in the itinerary. Too many events were so far to and from our location that we would have made different decisions had we known that ahead of time.
2. Itinerary items should include cost during planning phase. There were some events that I imagine I definitely would have skipped or altered had I known the cost.
3....
Read more

Phuong, KimKim Specialist
An absolute pleasure to work with. Ty Ty!
Three comments though on the process:
1. Estimated travel time to and from events should be included in the itinerary. Too many events were so far to and from our location that we would have made different decisions had we known that ahead of time.
2. Itinerary items should include cost during planning phase. There were some events that I imagine I definitely would have skipped or altered had I known the cost.
3. Sometimes the guides were too much. It felt like having a babysitter. I imagine this approach is necessary for large group tours, but for just two of us on our honeymoon, it felt a little oppressive sometimes. We would have preferred a "let's meet back here at xx time" approach.

Poukie was an absolute delight. Fantastic guide.

Hotel Reviews
Capella Bangkok
Bangkok
Raya Heritage
CHIANG MAI
Four Seasons Resort Koh Samui
Ko Samui
Hyatt Regency Bangkok Suvarnabhumi Airport
Samut Prakan
Activity Reviews
Romantic Manohra Dinner Cruise
Romantic Manohra Dinner Cruise
Bangkok
Koh Phangan Island By Private Sailing Yacht
Koh Phangan Island By Private Sailing Yacht
Ko Samui

We had to go a different route because my wife was a afraid of getting sea sick, so I think that sort of messed with the plan. Either way though, a full day is wayyyy too long to be on a sail boat. Crew was very nice. I think it would have been best as a 3p-7p activity. Dinner and sunset.

Exceptional Dining: Once in Blue Moon (Four Seasons)
Exceptional Dining: Once in Blue Moon (Four Seasons)
Thailand
Full Day to Ban Mae Kampong Eco Village & Natural Tie-Dye
Full Day to Ban Mae Kampong Eco Village & Natural Tie-Dye
Chiang Mai

Eco Village was a highlight of the trip. Our guide Poukie and the local guide were a great combo. The Tie-Dye thing was not really worth the trip in my opinion. I'd hesitate to send others there.

Elephant Nature Park Half Day Visit (Joining Excursion)
Elephant Nature Park Half Day Visit (Joining Excursion)
Chiang Mai
3-Hour Historic Bangkok Bicycle Joining Tour
3-Hour Historic Bangkok Bicycle Joining Tour
Bangkok

Not a great experience. Staff was very kind, but the areas were a little too rough and the actual biking too tricky to be fun.

Date Night Bangkok
Date Night Bangkok
Bangkok

Car ride to the dinner was way to long to be enjoyable. I imagine we were also jet lagged. After dinner, we went to a rooftop bar that was just sort of mid. I think we were tired but we would have much preferred to explore the city. Maybe we just chose the wrong place to go. Might have been better if we were just given the locations to go to and the reservations had been made for us. Felt like travelling with a babysitter. (Mark you're great!)

Encounter Oriental Gastronomy in Chiang Mai
Encounter Oriental Gastronomy in Chiang Mai
Chiang Mai
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
Chiang Mai

Guide was nice but a little too odd. Made for a bit of an uncomfortable day.

Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai
Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on Aug 23, 2026
Hi Web and Anna,
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me!
I really appreciate your honest feedback about the travel times, activity costs, and the level of guidance during some experiences. These are very valuable points for both me and our team, and they’ll help us create a smoother and more enjoyable experience for future travelers. I’ll definitely keep your comments in mind when planning future trips and share them with our team...
Read more

Hi Web and Anna,
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me!
I really appreciate your honest feedback about the travel times, activity costs, and the level of guidance during some experiences. These are very valuable points for both me and our team, and they’ll help us create a smoother and more enjoyable experience for future travelers. I’ll definitely keep your comments in mind when planning future trips and share them with our team as well.
And I’m especially happy to hear that Pukie was such a delight! She is wonderful, and I’ll absolutely pass along your kind words to her. I’m sure they’ll make her day😊
Thank you again for trusting us with your honeymoon and allowing me to be a part of such a meaningful journey. Wishing you both a lifetime filled with love, laughter, and many more adventures together.
Cheers to this beautiful new chapter! ❤️🥂
Phuong

Our trip to Thailand was very well organized ...
Thailand | Aug 3 - Aug 16, 2026

V
Vicki R.
Miami, FL | Reviewed on Aug 19, 2026

Our trip to Thailand was very well organized by Bella. When guides were expected to meet us at 10AM, they showed up by 10AM, same with taxis, etc. Traveling was made simple and enjoyable. I had never used a service before, but took all the anxiety away. Should I travel to Asia again, I will definitely use KimKim.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Aug 20, 2026

Dear Vicki

Thank you so much for your kind review. It was a pleasure helping you plan your Thailand journey, and I’m so happy to hear that everything went smoothly and made your trip stress-free and enjoyable.

I truly appreciate your trust and hope to welcome you back to Thailand or another Asian destination in the future.
Best wishes from Thailand
Bella

We had an incredible family trip to Thailand ...
Thailand | Jul 26 - Aug 8, 2026

Vince
Vince W.
San Jose, CA | Reviewed on Aug 18, 2026
We had an incredible family trip to Thailand with a group of nine ! Planning travel for a large group can be challenging, but KimKim and our local specialist, Bella, made the entire process smooth and stress-free. Bella put together a fantastic itinerary that catered perfectly to everyone in our group. Throughout the trip, our local guides were wonderfully informative, friendly, and exceptionally accommodating to all our needs. One of the biggest highlights was visiting the elephant... Read more

We had an incredible family trip to Thailand with a group of nine ! Planning travel for a large group can be challenging, but KimKim and our local specialist, Bella, made the entire process smooth and stress-free.

Bella put together a fantastic itinerary that catered perfectly to everyone in our group. Throughout the trip, our local guides were wonderfully informative, friendly, and exceptionally accommodating to all our needs.

One of the biggest highlights was visiting the elephant sanctuary—it was truly an amazing, ethical, and unforgettable experience for all of us. We also spent time on the wonderful island of Koh Samui, which was absolutely beautiful and relaxing.

Beyond the sights, we were blown away by the genuine warmth and friendliness of the Thai people everywhere we went—and, of course, taking advantage of the wonderful and very affordable Thai massages!

Thank you, Bella and the Kimkim team, for creating a seamless and unforgettable family vacation. We highly recommend them to anyone planning a trip to Thailand!

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Aug 18, 2026
Dear Vince Wong and Family, Thank you so much for your wonderful review! It was truly a pleasure to be part of your family’s Thailand journey and to help create a smooth and memorable experience for your family trip. I’m so happy to hear that you enjoyed the elephant sanctuary, beautiful Koh Samui, and the warm hospitality of Thailand. I am still remember that our daily communication along the trip as well and I am so happy for your family. Most of all, it means a lot to know that everyone... Read more

Dear Vince Wong and Family,

Thank you so much for your wonderful review! It was truly a pleasure to be part of your family’s Thailand journey and to help create a smooth and memorable experience for your family trip. I’m so happy to hear that you enjoyed the elephant sanctuary, beautiful Koh Samui, and the warm hospitality of Thailand. I am still remember that our daily communication along the trip as well and I am so happy for your family. Most of all, it means a lot to know that everyone in the family had such a wonderful time.

Thank you again for trusting me and Kimkim with your special family trip. I hope Thailand will always hold beautiful memories for all of you, and I would be delighted to welcome you back someday!
Best Wishes from Thailand
Bella

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.