Mery Morelli

We never heard from mery except through one person even though we all asked to be copied. Many confusing issues with the hotel not gettting booked and having to relocate. The guides were wonderful and the places we went to were wonderful. We spent an awful lot of time driving/traveling vs what we expected.

Hotel Reviews

Centro by Casa Andina Cusco Saphi

Cusco

It was very nice. The staff was nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heura Petit Hotel

Chacras de Coria

This was a jewel to find. The location suited us perfectly because we could walk the neighborhood and speak to locals. The hotel was amazing and the staff was very attentive. The rooms were lovely including both tea and coffee.

Authenticity & Character

A beautiful home. It was perfect for our group since we were the only ones there.

Location

Staff

Cleanliness & Comfort

Fauna Hotel

Valparaíso

Great location. Beautiful rooftop bar for us to dine at. A lot of steps to and from our room to the street level or the bar.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Visit to three Wineries in the North Uco Valley English-speaking guide.

Chacras de Coria

Great choice of wineries and beautiful scenery. We also learned a lot about the country. Our driver and guide were awesome.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Walking Tour Valparaiso English-speaking guide

Valparaíso

Unfortunately some of our travelers had trouble with the altitude to weren’t able to enjoy the day. It was an interesting tour but sometimes we spent too long in the same area types. Loved the huge cathedral and the Saqsay woman.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Pisac Market & Ruins and Ollantaytambo with English-Speaking guide.

Cusco

Our guide was quite knowledgeable and very well Spoken. I learned a lot about culture and history and the country

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer Cusco Airport / Cusco Hotel with English-speaking guide

Cusco

Way too long. If we would have understood that we would be flying for the entire day we could have changed itinerary

Quality of Experience

Guides, Drivers and Staff

Transport

The Chacras de Coria Hotel in Mendoza, Argentina, was a slice of paradise. Pristine peaceful accomodations with highly-skilled staff and welcoming amenities!

Rodrigo was my personal guide for three days. His historical knowledge of Argentina and Cordoba is outstanding. His presentation was professional and warmly personal to my curiosity. He made it feel like I cruising around with a new friend.

My son and I planned a trip to Iguzu Falls and Buenos Aires before his planned study abroad. His Spanish is rusty and mine is non-existent, so I booked our trip through KimKim in the hopes we’d have an easier time of things working with an English-speaking team. I was consistently and pleasantly surprised by how easy it was to work with Mery from afar. I was also always impressed with the tours and activities we participated in. We did a group tour to both the Argentina and Brazil sides of Iguazu Falls, with Daniela, our tour guide. She went above and beyond to make sure we safely got across the border, coming and going, which made us feel much more confident navigating the language barrier. Daniela also helped my son practice his Spanish, which helped him feel more prepared to start school here at the end of our visit. When in Buenos Aires, we did a half-day walking tour with Natalia, who taught us both so much about the history, culture, and language of Argentina. She gave us recommendations for movies to watch, futbol teams to cheer for, and other resources to learn more about my son’s host country. All our experiences felt cultivated just for us, and that personalization greatly enhanced our experience in Argentina. I wholeheartedly recommend!

Activity Review

Half Day Buenos Aires Walking Tour

Buenos Aires

When in Buenos Aires, we did a half-day walking tour with Natalia, who taught us both so much about the history, culture, and language of Argentina. She gave us recommendations for movies to watch, futbol teams to cheer for, and other resources to learn more about my son’s host country. She showed my son, who would be going to school in Buenos Aires after my departure, how to use public transport and get his Sube card. We saw monuments to history and the religions that influenced the beautiful city and country, learned about Tango and Mafalda and Maradona, and countless other things that make Argentina and Buenos Aires unique. I loved every second we spent with her! I wholeheartedly recommend!

Quality of Experience

Natalia’s knowledge and enthusiasm made this experience for us!

Guides, Drivers and Staff

Natalia went above and beyond to be responsive to questions and interests we had. She customized our experience.

Transport

Planning a trip to Patagonia is no small feat, and having the right travel agent made all the difference. From the start, they were attentive to exactly what I was looking for — the hotels and tours were perfectly matched to my preferences, and every detail was thoughtfully taken care of. Whenever I had questions during the trip, they were quick to respond and easy to reach. The whole experience was seamlessly organized from start to finish. I wouldn't hesitate to book with them again — 100%

Activity Review

Half-Day Buenos Aires City Tour

Buenos Aires

Our guide in Buenos Aires was absolutely wonderful — his knowledge of the city's history, architecture, and political past brought everything to life in a way no guidebook ever could. From the streets of Recoleta to the stories behind the city's iconic buildings, he made every stop genuinely fascinating. We'd book with him again in a heartbeat.

Quality of Experience

Guides, Drivers and Staff

Transport

We thoroughly enjoyed our trip. The places and experiences that made up our itinerary were excellent. We particularly enjoyed El Calafate/El Chalten. The kayaking/hiking day was amazing. And also the area around Salta - just stunning scenery. In Ushuaia, we loved the day of hiking and rafting. We did not have good luck with weather but enjoyed ourselves nonetheless. The hotels & breakfasts met our expectations - nothing disappointing. The internal flights and all the transfers went very smoothly. And the guides we had for the various things we did were really excellent. Well-informed, easy to understand, fun to be with.
The only thing we might have liked more of was a chance to walk or hike during the four days we spent in the north around Salta. We realize there were long distances to cover by vehicle and so maybe not enough time for that.

Everything worked like clock work. Making the plan was easy and service and execution to the plan were perfect. Response to the provided emergency number was almost instantaneous. trips are highly customizable and suggestions provided by the team were great. My second trip with Kim Kim and I recommend them to anybody.

Not happy with trip.
Booked kimkim trip with premium price for personilized trip experience. But found out that the whole trip was shared with 20-30 other people. It was not a pleasant experience at all. Will not go back to kimkim.

Activity Reviews

Full-Day Lago del Desierto: Boat trip and Trekking

El Chaltén

It was shared trip so we have to wait for another 15 people for whole day. Not expecting this kind of trip

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Safari Azul to Perito Moreno Glacier

El Calafate

It was a shared trip and have to be with another 30 people. Did not enjoy it.

Quality of Experience

Guides, Drivers and Staff

Transport

While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it was no small feat to book all these flights, accommodations and tours, and we totally appreciate her efforts. Shout outs to Gerado who expertly trekked with us to a glaciar lagoon (Glacier Sur), Hector at Iguazu Falls/Argentinian side, who stepped in last minute and was happy to share every single detail about this incredible World Heritage Site, and also Martin, who enthusiastically escorted us to local tango halls, delivering a true sense of Buenos Aires culture. Still, know that all the guides were exceptionally engaging and knowledgable. Depending on how you like to travel, we'd highly recommend kimkim for your next trip~Thank you!

Mery, our kikkim specialist and Melagros, our local coordinator, were amazing. Every detail was well-managed, dates were coordinated and doubled checked, pricing was clear and fair, and there was ongoing communication throughout our adventures in Argentina. Our local guide in Buenos Aires, Natalie, was superb. She loves her city, and it shines through at every site. Natalie not only pointed out numerous sites on our 4 hour tour but explained the history, architecture, origin, and neighborhood of every location. Lots of opportunities for dialogue, questions, and experiences were provided. The time flew by and really helped to familiarize us with this beautiful city. Additionally, Natalie, provided numerous recommendations for restaurants, museums, and shopping opportunities to visit later.

Our driver, Michelle, was incredibly competent. She navigated the city as an expert, getting us safely to each location, slowing past 'drive-by' sites, and accommodating quick nearby 'add-on' sites.
Equally complicated was our adventures at Iguazu Falls on the Argentina and Brazil sides. Our guides were very knowledgeable of the falls and rainforest, and gave us lots of time explore and take photos. We did a boat trip to the falls, which was an adrenaline rush, and an authentic Brazilian lunch were unexpected additions that were incredible.
What an incredible team and completely enjoyable experience!