Kimkim Trip Reviews

The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.

The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.

At Arenal, we did many things that had been planned as part of the trip. We did a Skywalk hike that included ‘hanging and suspension bridges and saw some wildlife. We later went on a pretty excited zip line through the mountains and valleys. We hiked close to the foot of Arenal Volcano and learned about the history of it. We kayaked on Arenal Lake next to the volcano. We went to a hot springs, which was wonderful and where we soaked our tired muscles.

Meals were also very good. We ate at one of our hotel’s (Arenal Volcano Inn) restaurants several times, as well as at Don Rufuno’s in the town of La Fortuna.

The only things that were not so great were internet connectivity in our hotel in Arenal (we had to go to the lobby and restaurant to get connected) and communication with our activities planner Carlos (We had some miscommunication and some activities had to be rescheduled). We had requested to stay at a hotel with a hot springs in Arenal, but didn’t get it. We wanted to spend more time at some hot springs, but had just one evening during our stay. Finally, we were a little disappointed with the lack of friendliness on the part of the guides working for Eco Terra. We did several things with them, including a trip to a waterfall in La Fortuna and private transfer (drive) back to San Jose from Arenal. They were a bit dismissive of us and did not interact with us much.

That said, Carlos was very professional in trying to arrange our (many) requests. But perhaps in future he could drop Eco Terra. The other companies (Sky Adventures, Adventuras Arenal) were great.

Best,
Cris

I really enjoyed this trip. In general it was organized very well. Hotel during sacret Valley tour can be better.

Patagonia was a trip of a lifetime!
Argentina experience:
The Perito Moreno Glacier ice trek was a truly unbelievably experience. I have never seen anything like it, definitely a trip highlight. Our time spent in El Chalten/Fitzroy was magical. The hotel was very nice and accommodating. Oscar the bartender/ server/ host was our favorite. The scheduled hikes were perfect, tough but perfect. It was the perfect amount of time to spend there.
Chile experience:
The glacier cruise out of Puerto Natales was canceled due to wind and we weren't sure what to do. The people at Ditmarr/kimkim helped us quickly change our plans. We had a guided trip to explore the caves. Juan was our guide and we thoroughly enjoyed him and the cave experience.
The "W" hike was outstanding! Patagonia is so vast and diverse. The hiking is challenging with a lot of bouldering. We hiked in the perfect direction, I wouldn't do it the opposite way. Torres del Paine was full of people but the rest of the hike was less so. The refugios were a bit rough with the exception of the domes in Frances which we LOVED! You will get tired of bread, I suggest bringing some protein supplements along. Bring earplugs you will need them to sleep. The "staff" at Refugio Chileno were up until 2:30 AM playing loud music and partying...plus tired snoring hikers can happen. Hot showers are hard to come by so bring wipes etc, also suggest to bring a towel. The weather is unpredictable so bring layers for hot and cold. If you don't want to carry a really big pack you can rent sleeping bags. I would recommend that option. I can't remember if we were offered that. They do give you pillows. All the bus arrangements etc went smoothly.
We loved our trip!!! Patagonia is awesome. Kimkim and Dittmar were great to work with.

Everything was well organized. Erin always responded quickly with answers to our questions. The hotel staff at El Chatan and Portas Natales were exceptional. I learned a few things 1. Pack as light as possible for "W" hike. 2. I have a little difficulty sleeping in small dark places. 2 of the Refugios were very small. Hiking in Patagonia is amazing and challenging. Its beauty unmatched, it is wild and rugged. The lakes and streams every color of blue, greens and greys. So happy i completed this bucket list dream.

Our trip to Myanmar was absolutely amazing in large part because of Anne’s outstanding skills in getting this trip together for us so it would be perfect! All the hotels were great and most of All all our guides were so knowledgeable and kind. We felt pampered and cared for and felt safe and happy the whole time!
We would definitely recommend this trip and most of all
Recommend Anne . She was outstanding!

We had a fabulous trip to India with a fantastic driver Vikram. However our whole experience has been marred by our guides need to feed us to the lions at every opportunity. We felt like they thought we were walking ATMs to be fleeced at every opportunity. Our first day we were talking to a store, our guide told us he just wanted to show us something. Then we were led to the slaughter. My husband works in the Middle East and is used to bartering but this was an all out attack that left us feeling abused. We bought a pashmina we neither needed or wanted just to get out. After this we made it clear we did not want to shop, we don’t need stuff we travel for the experience not the tat. Another guide took us to a palace and even though we had specifically said we did not want to shop we ended up sitting infront of an artist where both the guide and artist embarrassed us into paying £100 for a picture but were quite disappointed that we didn’t buy the £450 they started with. We were made to feel mean and tight by both of them. The fact that we could neither afford or wanted the picture meant nothing to them. If this is how your guides operate I would be reluctant to use them again.

Was great to have Ngima attend to us during our pre-planning. He was extremely patient, prompt and informative with our queries in planning our tailored itinerary.

We were well taken care of from the moment we stepped into Kathmandu till we left. We definitely enjoyed ourselves thoroughly throughout the journey.

Highly recommended when planning a trip to Nepal!

We recently completed a 9 day, self-drive tour of the Peloponnese organized, with our direction, by Tasos and his team at Travel 12. The logistics and trip arrangement worked out very well. The selected driving routes allowed us to see a great deal of the countryside, visit the important historical and places of interest and stay multiple nights in several centrally located hotels. These local, four-star accommodations ranged from very good to outstanding. Our guides, Ilias and Antonia, were excellent for the 3 included tours. Tasos and his team provided the right amount of support to get us on our way and keep us on schedule.
This was on 'offseason' tour which we recommend considering. Popular spots such as Ancient Olympia and Mystras were not at all crowded. Days were generally sunny and mild. Think of March. Getting around by car is quite easy with Google Maps on your phone. The people are very friendly and there's a taverna on every corner.

Anne was very responsive to our requests in the planning process. The choice of our guide Akar was excellent. Good listener and adjusted plan on the fly. My wife was sick for the first 2 days and he was very attentive. His choice of meal stops was great and were the nutritious snacks along the way.
Hotels were as requested, porches, quiet and off the beaten path. The driver chosen was skilled and cautious-we felt safe in the van.
We will use Kimkim again for future adventure travel.
Regards,
William Thomas

These guys, and gals, are great. It was our first time using a tour company, Patagonia has so much to do and see that I needed some help connecting the dots. Erin was super easy to work with and got back to me promptly whenever I had a question. It was a treat not to have to figure out the hotel/hostel piece as well as the bus schedule, they did it all. The tours were great, my favorite tour was the Estancia La Peninsula, an incredible day spent on the Estancia. Paula, our guide in Torres, was top notch too, she was a wealth of information and I felt that getting the full scope of the park was really valuable. Emily also lent a hand with final logistics. The entire crew was knowledgeable and easy to work with , the entire trip was way beyond our expectations and I highly recommend Dittmar Adventures if you are planning a trip to Patagonia. Thank you, thank you, thank you.

I loved my trip to the Philippines—especially the two-day boat trip from Coron around the Calamian Islands. Spending the night on tiny, nearly-deserted Pass Island under a sky full of stars was beyond memorable, and our guide Jhonas planned each day to perfectly avoid the crowds at popular spots. I've never seen coral reefs like the ones I saw there, and we had the opportunity to learn free diving, kayak from the boat in quiet lagoons, etc.

The day tour of Bohol with Scarlett was also very interesting, and it was made easy with a seamless airport transfer and made comfortable with an air-conditioned van (it gets HOT there!). A Bohol highlight was the Lomboc River lunch cruise—it sounds touristy and I never would have booked it for myself, but it was actually a total delight. The Butterfly Sanctuary was not for me, though perhaps worth a stop for the homemade ice cream on site (try the Cacao or Durian flavors!).

My one piece of advice to travelers booking with Cami is to be explicitly clear about the type of hotel and transport you want throughout your trip, as this was the only issue we ran into. Get the hotel names and look into them ahead of time to be sure they meet your expectations, and if possible, get on the phone with Cami to confirm everything—she is great at answering questions asked before the trip. In terms of tours, food, activities, etc, you're in fabulous and knowledgable hands.

It was the perfect trip! I was amazed at how well organized it was. I felt really safe and taken care of. We got to see so much of Costa Rica with limited amount of time. Thank you!

overall a great experience, we chose the hotels.
It would have been good to know about "Tipping", as far as I know , we were not told that the tipping was expected each day and tipping the driver , who was excellent.
I did email during the trip asking about the tipping system which was explained
My only negative criticism would be the camping night, room was below average , shower did not work and dinner unfortunately was below average, but besides all that we had a great time and a great experience.

There were some slight variances from the descriptions but some were lacking while others were above and beyond expectations! Fernando was so great we felt as though we were leaving a friend after out short stay in Quito. Richard in Galápagos was very knowledgeable and clearly proud of all that he has learned. The day tours in Galápagos are not really as described although we enjoyed them thoroughly. I suggest contacting the excursion companies and request updated information.
When I look back at my trip I can only think how very perfect and wonderful it was! I will highly recommend Kimkim to friends.

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that restaurants/healthy food options were limited during the long drives and in some of the towns. Perhaps it makes sense to have hotels prep guests lunchboxes for a fee?

Thank you!

I had a wonderful trip in Peru. Everything was very well planned and executed. The accommodation and transport was good.
I would highly recommend this adventure.

I have just returned from a phenomenal trip to Iceland. Kimkim.com helped us establish a trip which included all the elements of adventure we were looking for. They utilized Midgard Adventures and Midgard Base Camp. Midgard added some completely unique dimensions such a hornet meal in a cave! They also quickly adapted when our snowmobiling trip was cancelled due to weather, the revised day was even better than we had planned. Iceland with Kimkim/Midgard is an absolute must !

Disappointed... although the communication was excellent but the plan is improper. We ended up paying extra cost for accumedation and transportation, and they didn’t take any responsibility to refund the missed up situation

So first off, thanks to Olman for his great service. The trip that was planned definitely met our expectations. Below is our point by point review:

Arrival: all good, driver was able to accommodate all of us even though one flight was quite delayed. Overnite stay in the Radisson was fine as well. Early pick-up and xfer to La Fortuna went very smoothly.

La Fortuna/Arenal: Casa Luna was VERY nice, the staff super friendly and helpful. A little far from the center of town but still we enjoyed our stay there. The tour of Arenal was fine as well. We organized another outing the following day thru the hotel.

Monteverde: Xfer to Monteverde by car-boat-car the next day was fine as well. The replacement hotel was adequate but nowhere near the standard of the Casa Luna or La Mariposa, so we were glad it was only a one nite stay. The ziplining was fantastic though wet. We skipped the tour afterwards as we did something similar on our own the previous day after our arrival. As a result, we left earlier than planned and Olman was great in helping with that change. The xfer the following day to Quepos was fine as well, the driver very helpful and stopped off at the crocodile bridge for us.

Quepos: La Mariposa was easily the hilite of the stay hotel-wise. Great rooms, great views, great food (great French-trained Costa Rican chef). Super friendly staff. The day after our arrival we went to Uvita to dive. The club was super well organized, the staff very well qualified, high quality equipment. Having said that, this is a dive organization for beginner divers. So they were not really equipped to deal with experienced divers with computers that needed to be installed (a bit our fault as well as we should have had our own tools to do that – but we did not expect that the center would not have the tools either – somewhat surprising). The boat ride out to/back from to Isla del Caño was really fun and the island lovely. The two dives, however, were average at best. The usual marine fauna which is always nice but the flora was non-existent – a very degraded underwater environment, comparable to the Mediterranean but clearly lacking when compared to places such as the Red Sea, Rangiroa or Indonesia. We would not recommend this activity to intermediate and above divers. Plus we found out the there was a dive club at the Quepos marina, not sure if the dives were any better but it would have saved us the 2-hour transit to Uvita.

The rest of the stay at La Mariposa was great. We organized a tour of Manuel Antonio the last day and that was very nice. We made some last-minute changes which appeared to give Amazilia Travel a few problems: we switched the return to San Jose from 10:30 to 11:00, no problem there. But we changed my return as follows: instead of returning to SJ with the other two, I decided to stay at La Mariposa one more nite and xfer to SJO the following pm via air. We asked Amazilia to make this change, but it seems to have been too much: the SJ hotel resa and city tour were cancelled (we assume), the air travel from Quepos to SJO was handled fine, but Amazilia forgot to book an extra nite at La Mairposa or book xfer from the hotel to the Quepos airstrip. Oops. Fortunately it was not an issue and I managed to do everything on my own (although the airport xfer was done in extremis). Then there is the matter of cost: the extra nite at La Mariposa was paid directly by me so no issue there. But the flight to SJO was $65 and the xfer to the Quepos airstrip was $20. Perhaps I have missed something there but that would appear to a less costly initiative than staying overnite in SJ and then taking an all-day city tour. So you may want to have someone look into that.

Overall, an extremely enjoyable experience, and we would definitely recommend kimkim to others. Thanks again.

Chris Welton

Hassle-free setup and really responsive support from Emily and Erin. If we were to replay the experience, I would have built in more downtime to the itinerary, as well as taking time for stuff in between the iconic sights and stops that Patagonia offers (which are, to be fair, spectacular). The guides that we had for all the trips and excursions were really great: personable, enthusiastic, knowledgeable.