Kimkim Trip Reviews

We had a wonderful trip to Italy. Caterina planned a perfect vacation and Beatrice was an exceptional local specialist. All of our tour guides and drivers were wonderful! We can’t wait to return to Italy and will definitely book with KimKim again!

We have many lovely memories from our trip to Iceland. While our local specialist had many good suggestions for sites to see and things to do that I may not have discovered on my own, the planning process was sometimes frustrating. Response times for questions were often too long, sometimes a week at a time. Most importantly, when I asked if two weeks was time enough to see and do all the things I had on the list, I was told it was. Unfortunately, this was not the case and we had already booked our flights when I figured that out. On the positive side, the accommodations our specialist booked were for the most part quite nice. Her suggestion to take a zodiac tour of the Jokulsarlon Lagoon rather than the amphibious boat was great . It was one of the highlights of our trip. She also recommended a wonderful shop, Handradinn in Hofn, for hand knit Icelandic sweaters. Lastly she had a good knowledge of hiking trails and which roads would be accessible in early June.

My friends and I had a wonderful time in Morocco. Our local guide Jamal was amazing. He was always attentive, had great recommendations, and made sure we were comfortable the entire trip. The planning process with Hamza was very smooth. Saïd was very responsive to all of our questions even after we returned home to the US. Overall, a very possible experience.

Our first stop was Seoul and our Driver/Guide was Jun and he was so fun that nothing felt awkward. It was more like a friend was showing you around his town. He always had ice cold water waiting for us in the car when he picked us up from each stop along the way.

Our first stop was Soonski Hair Salon in Hongdae. The staff was friendly and the snacks were yummy. The cuts we received were all really well done. However, my stylist changed from the person who cut my hair so they'd never seen my pictures of what I wanted and she didn't speak much at all so it's kind of my fault that my style wasn't at all what I wanted because I didn't speak up. (It was my first day in Korea so I was still nervous about using the little bit of Korean I have!) The problem was when checked out, they'd upsold my daughter with a Keratin treatment that was over 100,000 won without checking with me. I'm gonna give them the benefit of the doubt and assume that they thought she was older than 16 and was making her own monetary decisions, but if you're taking your kids who don't speak the language make sure your not separated when they're giving them the prices at the start. Also I just noticed that my itinerary says a deposit was taking at the time of booking and that it would be deducted from the total. It definitely was not deducted on the day. The experience was fun and the quality was good, just a few problems that probably could have been avoided if I spoke the language better.

Gyeongbokgung Palace was beautiful, but we didn't have enough time to enjoy it properly. The hanboks we rented had a 3 hour rental, which you'd think would be plenty but it left us rushing back to the shop without having fully enjoyed the palace. Jun was great about getting us a good spot to watch the changing of the guard and making sure we were in the right place to be near the front of the line for pictures afterwards.

Myeongdong was so vibrant and I wish we'd had more time there as well! We did Daiso which people online recommended, honestly it was just a very tall Dollar Tree. We came back in the evening for the night market which was full of yummy things but be prepared- it was busy, so many people that just getting to the stalls and back out of the flow of people was difficult.

Kukkiwon was a fun short stop. They didn't have any practices on the day we went. If I was thinking it would have been better to see if someone could check their schedule for us ahead of time. I did happen to see a post by seoul.tkd on instagram posting a schedule of public Taekwondo displays happening while we were there. We managed to catch the team performing at the DDP and it was amazing! I highly recommend looking into the exhibition schedule if you're interested in Taekwondo.

K-Star Road was cute and quick, all the designer shops with their incredible buildings was actually worth seeing there as well!

HiKR Ground was more than we expected it to be! It wasn't very busy and had lots of kpop dance sets for the kids to dance in. There was a spot for karaoke and when you got to the top there were fun cultural things to do like making layered stamps and finding maps of the area. Definitely worth a stop if you have kids that like kpop. Won't take all day.

A private driver took us from the hotel to the station to catch the KTX to Busan. He was very thorough and walked us all the way through the station with our luggage to make sure we knew where we were going. I think his name was Mr. Choi and my entire family was very impressed with his super cool executive vibe and style.

Hotel B'amu was our favourite hotel. The view, the location, the interior. Everything was amazing and the staff was friendly. The breakfast was the only downside. The fresh squeezed orange juice was a hit but the rest of it left a lot to be desired. I don't know if the breakfast was extra but if it is, opt out and go to one of the many amazing cafes nearby instead. I can highly recommend La Feuille and their amazing salt bread.

Gamcheon Cultural Village was beautiful and our wonderful guide in Busan did a great job of helping us understand the history of the village, how it ties into the Little Prince and it's current situation. I have to say though, (even though we're tourists as well, so it sounds hypocritical) a lot of the tourists in this area were incredibly rude and it was nice that we had Danny on our side to stand up for us!

Spa Land was definitely something worth experiencing and my family is still raving about the tiny fish that nibble your feet! Even if you don't decide to go full au naturel and rest in the baths, there are still plenty of rooms to experience.

We did both BUSAN X the SKY and Busan Tower. They both had their own charm. X was full of kpop stuff and lots of instagrammable spots whereas the Tower was more historical, calm and had resident cats you could pet outside!

The Panstar Miracle from Busan to Osaka was a total experience!! I wish we hadn't been so tired so we could have enjoyed the night view longer. But the on ship buffets and swimming in the pool on deck after sunset were definitely things we'll remember for a long time!

We were uncertain if we needed yet another tall building experience but the tickets had already been purchased for Umeda Sky Building. Thankfully it WAS different. The top is open air so it's a very different experience from the others.

Osaka was our least favorite city on the trip but had the best guide. Mie was so prepared! She had files and photos and knew all the history of the places she took us. I was a history major in university so her level of research was very impressive and made the temples, shrines and castle more interesting than they would have been just reading the signs.

We snuck in a day at Universal Studios and honestly I wish we hadn't. The anime aspect of the park was over hyped and under delivered. It was very much just like a smaller Universal Florida. If I did it again I'd rather experience more of Japan instead.

Nara Park is not to be missed!! Perhaps one of my family's favorite days. The deer were adorable and wonderful and terrifying all at once and I would 100% do it again. Remember to bring plenty of cash for the deer biscuits!

If you have the time I definitely suggest the Tokyo Samurai Museum with Experience + Kimono Tea Ceremony at Tokyo Maikoya. Both completely different experiences and both amazing. The staff here was so friendly and engaging and helpful.

Tokyo Dome was our least favorite hotel and as most of the things we wanted to do were in Shibuya or Shinjuku the location wasn't the best. The area also gets very crowded and overwhelming before and after shows at the Dome, so if you don't plan your timing you might get stuck in the mobs of people.

Meiji Jingu was an amazingly tranquil walk and was beautiful.

Senso-ji Temple was the most capitalist temple I've ever been at... it was definitely overwhelming and didn't feel like a spiritual experience at all, it's definitely touristy. I cannot say we didn't buy souvenirs and street food here though, because we definitely did. Just keep in mind it's more of a sightseeing day than a spiritual one.

CAPPINESS Capybara Cafe. Not a cafe. Not even kinda. There are 3 capybara here, one was kept outside the whole time and they didn't volunteer why. They did seem to be treated well and appeared to be happy. The price of 4,000 yen for 40 minutes is definitely a bit high for what you're getting though. Especially since there were 3 groups of people and only two capybara to interact with.

Ninja+Kabuki Tokyo. This was such a cool show!! They have an interactive portion at the end for you to come up on stage and try out some of the moves if you're interested. The drummers were incredible and they had one performer who was a total acrobat and was flipping everywhere. I'm not sure why we had a bar hopping experience connected to the end of ours but we have kids so it wasn't something we were interested in. Just make sure if you get this booking that it only for the show unless you're interested in the bar hopping part.

Hotel Reviews

HOTEL THE BOTANIK SEWOON MYEONGDONG

Seoul

HOTEL THE BOTANIK SEWOON MYEONGDONG was my kids' favorite for breakfast. From now on the sound of Fur Elise will mean that there are fresh waffles ready somewhere nearby. The hotel overall was lovely and had a nice breakfast. It was a comfortable place to stay in Seoul and was close to restaurants and convenience stores.

Location

A separate washer and dryer in the room. Essential!

Staff

The breakfast staff was incredible but the front desk staff were always a bit standoffish and unapproachable.

Cleanliness & Comfort

Bamu Hotel

Bamu Hotel in Busan was our favorite hotel by far. The room was amazing with a view of the beach and a big spa in the middle of the room. The staff was really friendly, and even though it was a small hotel, everyone was very welcoming. The location was ideal. Directly on the beach with loads of restaurants and cafes nearby. If we make it back I'm going to make sure we stay over a Saturday so we can see the drone show over the beach. The breakfast was the only downside. The fresh squeezed orange juice was a hit but the rest of it left a lot to be desired. I don't know if the breakfast was extra but if it is, opt out and go to one of the many amazing cafes nearby instead. I can highly recommend La Feuille and their amazing salt bread.

Authenticity & Character

Location

Hotel Keihan tenmabashi ekimae

Hotel Keihan tenmabashi ekimae in Osaka was comfortable and had good breakfast. The location was good, and it had nice amenities like a washer/dryer with laundry detergent provided, which was better than the first hotel in Seoul.

Tokyo Dome Hotel

Tokyo

Tokyo Dome Hotel was disappointing. The check-in process was confusing and frustrating, especially with two connecting rooms. The standard room was unimpressive and lacked amenities like soda or alcohol in the fridge, contrary to what the website said. However, after contacting the agency, they helped us move to a premium floor, which was much nicer. The location was not practical as it was far from the main areas we wanted to visit. The area also gets really busy because of the events at the Tokyo Dome. I would stay somewhere more central like Shibuya or Shinjuku next time.

Location

Activity Reviews

Ninja+Kabuki Tokyo

Tokyo

The Ninja+Kabuki Tokyo show was great and the kids enjoyed it. However, the address provided in the itinerary was incorrect, which caused us to spend a lot of time finding the location. Also, the booking included a bar hopping tour that was not suitable for our family and was not mentioned in the itinerary.

CAPPINESS Capybara Cafe Tokyo

Tokyo

CAPPINESS Capybara Cafe Tokyo was a bit confusing due to miscommunication about reservations. I thought I needed to make the reservation myself, but it turned out it was already booked and paid for. We had to rearrange our schedule to fit it in, but the experience itself was enjoyable.

Tokyo Samurai Museum with Experience + Kimono Tea Ceremony at Tokyo Maikoya

Tokyo

The Tokyo Samurai Museum with Experience and Kimono Tea Ceremony at Tokyo Maikoya was amazing. The staff was wonderful, and I would do it again in a heartbeat.

Full Day Haedong Yonggungsa, Blue Line Train, BUSAN X the SKY and Traditional Market Tour

Busan

The Full Day Haedong Yonggungsa, Blue Line Train, BUSAN X the SKY and Traditional Market Tour was not as expected. The blue line train was a regular crowded train, not the small colorful capsule train shown in pictures. We were unsure if we could get off and back on during the trip, so we just stayed on the train. Clearer instructions would have improved the experience.

Full Day City Tour with Tempozan Ferris Wheel and Osaka Aquarium Kaiyukan

Osaka

The Full Day City Tour with Tempozan Ferris Wheel and Osaka Aquarium Kaiyukan was enjoyable, especially the aquarium. However, the ferris wheel was slow and not very exciting, so it felt unnecessary given the other tall attractions we had already visited.

Trendy Hongdae Hair Salon | SOONSIKI Hongdae Flagship Hair Salon

Seoul

The staff was friendly and the snacks were yummy. The cuts we received were all really well done. However, my stylist changed from the person who cut my hair so they'd never seen my pictures of what I wanted and she didn't speak much at all so it's kind of my fault that my style wasn't at all what I wanted because I didn't speak up. (It was my first day in Korea so I was still nervous about using the little bit of Korean I have!) The problem was when checked out, they'd upsold my daughter with a Keratin treatment that was over 100,000 won without checking with me. I'm gonna give them the benefit of the doubt and assume that they thought she was older than 16 and was making her own monetary decisions, but if you're taking your kids who don't speak the language make sure your not separated when they're giving them the prices at the start. Also I just noticed that my itinerary says a deposit was taking at the time of booking and that it would be deducted from the total. It definitely was not deducted on the day. The experience was fun and the quality was good, just a few problems that probably could have been avoided if I spoke the language better.

Aleksandra was amazing as usual. She planned a vacation for our whole family of 10 to Ireland last year and it was a dream come true. So we thought of no one else to help us plan for a wedding in Dublin followed by a trip to Copenhagen.
We wanted to start the trip with a visit to see Irish relatives who lived 3 hours away from Dublin airport and we didn't want to drive. Aleksandra arranged our bus trip to Dungarvan and our hotel. All of her recommendations exceeded our expectations and did not break the bank! The hotel she picked for us was beautiful, perfectly located and reasonably priced. After our visit we headed to Dublin for a gorgeous wedding at the Luttrellstown Castle. It was a like a fairy tail. After visiting sights Aleksandra throughout Dublin, we headed back to the airport to fly to Copenhagen. This was our first trip there and it did not disappoint. Copenhagen is a blend of historic fairy-tale charm and modern, minimalist Scandinavian design. Aleksandra booked us in a beautiful hotel right in the center of it all and because of her recommendations we didn't miss a thing. Before your next trip, call Aleksandra!!

Take it from us, call Kimkim and ask for Aleksandra before you book your next adventure!!

The trip was amazing. You guys are impeccable about thinking about all of the little details that matter when you are traveling. All of our guides were excellent - great people and so knowledgeable. The highlight for me was Summer Senses - that resort is incredible and the concierge Mimi was a standout. We appreciate everything that you did to help us and although we were initially not wowed by the Santorini Princess it ended up being quite lovely. Thank you for everything.

Hotel Reviews

Sofitel Athens Airport

Athens

Great airport hotel

Elia Ermou Athens Hotel

Athens

Great hotel - ideal location. Good massages. For those that like to workout the gym is a little small.

Authenticity & Character

Location

Centrally located

Staff

Cleanliness & Comfort

Summer Senses Luxury Resort

Paros

One of the best hotels I have stayed in!

Authenticity & Character

So beautiful

Location

Beautiful landscape and walkable to restaurants.

Staff

Mimi the concierge was the best and we loved George the bartender.

Cleanliness & Comfort

Santorini Princess Luxury Spa Hotel

Santorini

The hotel is in a great location and is very pretty. The pool is small and there is no gym.

Authenticity & Character

Location

No better place to see a sunset.

Staff

Tried to be very accomodating

Cleanliness & Comfort

It was very clean.

Activity Reviews

The Acropolis & Athens Old City Private Guided Tour

Athens

Guide was so knowledgeable and easy to be with. We had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

Small-Group Full-Day Cruise Around Antiparos & Despotiko

Greece

Boat and crew were awesome and so were the sights.

Quality of Experience

So beautiful and I can't believe how good the lunch was.

Food

All of it. It was so good.

Guides, Drivers and Staff

Transport

Traditional Fishing Boat Private Experience with Fresh Fish Lunch

Santorini

Team was awesome and really made it so nice for us.

Quality of Experience

Food

Nothing better than eating what you catch.

Guides, Drivers and Staff

Transport

Private Santorini Cultural Highlights Guided Tour with Wine Tasting

Santorini

Really appreciated how Theo customized the tour to what we wanted to see.

Quality of Experience

The only thing I would comment pn is that we decided to eat dinner at the wine tasting and it felt like they forgot about us and part of the wine tasting when we got our food.

Guides, Drivers and Staff

Transport

Traditional Cooking Class in Paros

Paros

Maria was terrific. We loved hearing about her family and how she came to do these classes. Her team was super fun and the food was delicious.

Quality of Experience

Guides, Drivers and Staff

Transport

very responsive both before, during and after the trip and great selection of activities and hotels. Something we should have asked at orientation, but was not as clear that we would have the same guides/vehicle throughout which was a nice pleasant surprise, but went in not knowing how the actually safaris/ guides would work. Also was mentioned would be more comfortable flying back, but was not told upfront that it would be transfers back in the Safari Jeeps and bumpy roads which is why we originally did not opt to fly as assumed would be an easier drive to airport. Also had to ask several times about a refund for one activity but eventually was resolved.

Activity Reviews

Tanzanian Inspired Flavours

Tanzania

Was a great cultural experience, but was quit long for one day right after travel.

Quality of Experience

Guides, Drivers and Staff

Transport

Hot Air Balloon Safari at Serengeti

Tanzania

highlight of the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided visit to the Birding Sanctuary in Ngorongoro

Ngorongoro

was not a guided visit, but the hotel was nice and there were a lot of birds to observe just walking alone in hotel

Full Day Safari Experience at Ngorongoro

Kenya

Saw so many animals and great guides.

Evening Game Drive

Kenya

same as before great guides and lots of animals seen

Half Day Safari Experience at Tarangire

Tanzania

same as before great guides and lots of animals seen

2nd Day Full Day Safari Experience at Serengeti National Park

Tanzania

same as before great guides and lots of animals seen

Full Day Safari Experience at Tarangire National Park

Tarangire National Park

great park, was long day having a travel from Arusha then full day safari so maybe some preparation ahead of time about options for a break etc.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Long trips and vehicle was very bumpy with bad suspension so was tough for person who has to urinate frequently or for my elder mom with back issues.

Coffee Tour in Ngorongoro

Ngorongoro

was a nice cultural experience but was less about the coffee, was assuming was a larger plantation/farm that focused on coffee.

From the time we selected our itinerary, until the time we dropped off the rental car (we did a self-driving tour), we had an incredible experience. The accommodations, restaurant recommendations and personal navigation plan made it effortless on our part. When our flight to Iceland was significantly delayed, our Kimkim representative was responsive and tweaked the itinerary immediately. He was always available to answer our questions which was a comfort.
Iceland is a magical place unlike anywhere else in the world. It has breathtaking waterfalls, geysers, hot springs, glaciers, etc. So go relax and have fun building life-long memories.

Hotel Reviews

Fosshotel Baron

Reykjavík

The hotel is located in the heart of old Reykjavik, so walking to shops, restaurants and the harbor was enjoyable.

Authenticity & Character

Location

Staff

Very helpful answering our questions and making recommendations.

Cleanliness & Comfort

Konvin Hotel by Reykjavik Keflavik Airport

Keflavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vík Apartments

Vik I Myrdal

The rooms are clean and have everything you need. Laundry is on site and a variety of restaurants and shops are within easy walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel Hella

Hella

The staff were attentive to our needs. The breakfast offered a variety of options and the hotel was centrally located to the sites. The facilities offered made for a great experience. One of our rooms even had a private hot tub.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Reykjavík Puffin Watching

Reykjavík

They are just the cutest! Our kids loved seeing them.

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

Immerse yourself in this unique experience surrounded by ice. It's like being transported to another world.

Quality of Experience

Guides, Drivers and Staff

Transport

Horses and Hot Springs

Iceland

You get up close and personal with the land and thermal hot springs. Breathtaking scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Amphibian Boat

Iceland

When will you get another chance like this to experience the glaciers up close and personal!

Quality of Experience

Guides, Drivers and Staff

Transport

Hello KimKim - a brief note and thank you for your key role in what was a such a memorable and wonderful experience in Norway - your staff was super responsive from start to finish, the accomodations and transfers booked for us worked beautifully throughout, the events were well paced, everything came together as well as we could have hoped for. It was, as labeled, an "Amazing Hiking Trip in the Hardangerfjord Region" and Norway, its physical beauty and welcoming people, will be cherished memories.
Much appreciated, Andy

Our trip to Morocco was amazing! We loved that we had the same driver, Mustapha, for the entire week. We were picked up on time from all starting points and enjoyed taking to about all things Morocco. Mustapha was very careful to give accurate information and often would follow up with questions we had after he researched it. We appreciated his attention to detail. Our first hotel was not ready for us so rather than drop us early to store our luggage, Mustapha took us to Akchour, popular hiking area. He even borrowed clothing from a guide so he could hike with us. We did not yet get cash but he arranged for us to have a tagine lunch (we felt like the locals!) and KimKim included this lunch with our tour. It was a very nice treat and welcome to Morocco.

We loved Chefchouen! I was expecting it to be crowded with Instagram posers but streets were very quiet when we headed out for our morning walk there. The houses were so blue! We learned they paint the walls 4x per year! Our guide was so amazing. He was patient with our pictures and even invited us in to see his family home. Our hotel, Lina Ryad was beautiful. They were able to get two of us in for a hammam when we arrived. Breakfast was excellent. Our dinner was just okay. We especially love the rooftop terrace where you could get spectacular views of the blue city below. We had the rooftop to ourselves and enjoyed day, evening and night views. Rooms were spacious. They provided robes and had an extra bed for our daughter made up.

Next we moved to Fes. We loved that the tour that took us to the top of the city so we could see down into the areas we would explore. We also really enjoyed the tour of the ceramics shop. It was informative and interesting to see how the crafts are still made by hand. We each bought something in the gift shop after. The streets were a bit overwhelming, evne for seasoned travelers. We saw the tanneries, and the wool dying. Our guide took us to get carpets but they were way out of our budget. We also explored the world's oldest University. We were not able to see the school but could walk through the now abandoned dorms. Our hotel, Riad Braya was tucked away but so beautiful. We felt like we were the only guests there. We had personal service. The riad was beautiful, comfortable beds and another amazing rooftop. We had to leave super early to catch our train to Marrakech and they packed a breakfast for us to take with.

Our last stop was Marrakech. Our hotel, Riad Atrium was one of our favorites. It was quiet and intimate. We ate dinner and breakfast on the rooftop and enjoyed more views. Food was very good, especially the breakfast. We also enjoyed a tagine chicken our first night that was lovely. We really enjoyed the markets in Marrakech but our guide moved very fast through them. We had to stop him several times to make purchases. We also struggled to keep up with him as we had 5 of us and maneuvering through the crowds is a bit challenging! We did a day tour of the market, toured the gardens, a palace, and did a night food tour. All were informative and engaging. Most of our group tried escargot and sampled other foods we may not have had we not had a guide. We felt safe at all times and even managed to got out on our own a couple times after doing it with our guide. We found the people at the markets (and all of Morocco) to be friendly and helpful. For example, we were trying to cross a busy street and a local man said follow me and helped us to just walk around some cars. While bartering is a big part of buying, we didn't find the merchants to be overly pushy. We did try to buy a carpet here too and again, found them to be way out of our budget ($1000 for even a small rug).

Our last day we hiked the High Atlas mountains and had dinner with a Berber family. This was one of my favorite days in Morocco. The scenery was so beautiful and it was a nice change from the crowded cities. We ended up buying rugs from locals here and found the prices much more reasonable and felt better about the money going directly to the women who make the rugs. I also bought a leather ottoman for a good price. The meal with the family was so good and appreciated after hiking a few miles.

Overall, we were very impressed by Morocco. From the time we were picked up from the airport to the time were dropped off, Mustapha took very good care of us. People were welcoming, food was amazing, the riads are unsuspecting from the outside but inside they are grand, intricate, but also cozy and welcoming. We felt safe at all times and

Hotel Reviews

Lina Ryad & Spa

Chefchaouen

Our hotel, Lina Ryad was beautiful. They were able to get two of us in for a hammam when we arrived. Breakfast was excellent. Our dinner was just okay. We especially love the rooftop terrace where you could get spectacular views of the blue city below. We had the rooftop to ourselves and enjoyed day, evening and night views. Rooms were spacious. They provided robes and had an extra bed for our daughter made up. They stored our luggage for us while we did a tour of the city.

Authenticity & Character

Rooftop was amazing!

Location

Staff

Helpful.

Cleanliness & Comfort

Loved the robes!

Riad Braya

Fes Medina

Our hotel, Riad Braya was tucked away but so beautiful. We felt like we were the only guests there. We had personal service. The riad was beautiful, comfortable beds and another amazing rooftop. We had to leave super early to catch our train to Marrakech and they packed a breakfast for us to take with.

Authenticity & Character

Location

a bit of a walk from main area but quiet

Staff

Cleanliness & Comfort

Riad Atrium & Spa

Marrakesh

Our hotel, Riad Atrium was one of our favorites. It was quiet and intimate. We ate dinner and breakfast on the rooftop and enjoyed more views. Food was very good, especially the breakfast. We also enjoyed a tagine chicken our first night that was lovely. Staff was helpful and again, we saw one other guest our entire time here so it felt like we had the place to ourself.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Chefchaoeun

Chefchaouen

We loved Chefchouen! I was expecting it to be crowded with Instagram posers but streets were very quiet when we headed out for our morning walk there. The houses were so blue! We learned they paint the walls 4x per year! Our guide was so amazing. He was patient with our pictures and even invited us in to see his family home.

Quality of Experience

Guides, Drivers and Staff

Our guide invited us to see his family home in town.

Transport

Guided Tour of Fez Medina

Fes

We loved that the tour that took us to the top of the city so we could see down into the areas we would explore. We also really enjoyed the tour of the ceramics shop. It was informative and interesting to see how the crafts are still made by hand. We each bought something in the gift shop after. The streets were a bit overwhelming, even for seasoned travelers. We saw the tanneries, and the wool dying. Our guide took us to get carpets but they were way out of our budget. We also explored the world's oldest University. We were not able to see the school but could walk through the now abandoned dorms.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

We really enjoyed the markets in Marrakech but our guide moved very fast through them. We had to stop him several times to make purchases. We also struggled to keep up with him as we had 5 of us and maneuvering through the crowds is a bit challenging! We toured a palace and the markets. We did try to buy a carpet here too and again, found them to be way out of our budget ($1000 for even a small rug). We also went to a Argon oil store. We were given a briefing on Argon oil. I had no idea the oil is made from seeds only grown in a small region of Morocco. The prices seemed reasonable and we purchased argon oil and some spices.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family

Marrakesh

Our last day we hiked the High Atlas mountains and had dinner with a Berber family. This was one of my favorite days in Morocco. The scenery was so beautiful and it was a nice change from the crowded cities. We ended up buying rugs from locals here and found the prices much more reasonable and felt better about the money going directly to the women who make the rugs. I also bought a leather ottoman for a good price. The meal with the family was so good and appreciated after hiking a few miles.

Quality of Experience

Food

Best tagine!

Guides, Drivers and Staff

Transport

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes

Morocco

We enjoyed Volubilis but by the time we got there, it was mid day and very hot! We explored with a guide and enjoyed the sights of the ancient Roman city. We could have skipped Meknes. It was busy and we were not allowed in the mosque because we had on shorts.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Morocco

Gardens were nice but for us it was tucked in between a half day tour of Marrakech and a night food tour of Marrakech markets. It was hot, crowded and so many Instagram posers! Very well maintained. Loved the ponds, cacti, and various flowers.

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

So much food! We definitely left full. We stopped for prickly pear as we were walking to the market. Next, we sampled Harira, and a street sandwich with tomatoes and onions grilled in a pita. We also got to sample escargot which most in our group tried for the first time. It was interesting and salty. Not the worst I have eaten! We also went to a restaurant and tried beef tagine. We ended with sugar donuts and smoothies. It was fun to have someone point us to safe eating places. We ended up getting smoothies and donuts on our own from the same vendors. Markets at night are very busy and it was hard to keep up with our guide. We wanted to do some last minute shopping but that was stressful with so many people everywhere and trying to keep our group together.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Morocco was fantastic and just as advertised. The people, the sights, the smells, and that food all were so memorable. Our driver, Mustapha, was our favorite person we met the entire trip. His wonderful personality and his care for us was unmatched. He gave us inside tips on culture and the country, along with great conversation throughout. Whenever we stopped he took great care to make sure we knew where we were going and what was expected and was always on time for every pick up. When we had extra time to kill between pickup and the next check in, he made sure to find a great park to fill our time. Lastly, his excellent driving skills avoided an out of control car coming toward us that kept us from having a bad accident.

The guide and Lina Ryad in Chefchouen were great. The location of the Ryad was excellent and views from the roof were fantastic. The guide was very thorough and provided a very personalized view of the city. We enjoyed the tour very much.

The tour of Vloubilis was amazing and our guide there was top notch. He was extremely knowledgable and brought much of the place to life for us. We loved the ruins and the stories behind it and highly recommend this stop. The stop in Meknes was mostly unnecessary. The medina was small and underwhelming given we were seeing Fes and Marrakesh later. We didn't get into the mausoleum because of our clothing, which is our fault, but wasn't a big draw for us anyway.

The Ryad Braya in Fes was also excellent and the service great. We were the only people staying at the Ryad and the workers made sure we had everything we needed. The location is quiet and close to several easy places to eat and to be picked up. The rooftop seating area is perfect for relaxing with the entire group. The tour of Fes was good, but the guide was average. He threw in several items that we later found to not be true and it soured our view on things a bit not knowing what to believe. We liked seeing the medina and he was very knowledgable but moved very quickly. We were glad to see it and definitely benefited from having a guide.

The Ryad Atrium in Marrakesh was also excellent and our favorite of the 3 Ryads. Service was once again impeccable and the breakfast and dinner on the roof top were great. They treated us very well and had a very nice space to spend together as a group. The location was also great within 15 minutes of the medina. The guided tour of the city and the food tour were done by the same guide and we loved them both. He did a great job explaining culture, city, customs, and food throughout. He did move fast at times through the crowd but was happy to stop for us when we wanted to slow down. We really enjoyed his knowledge and explanations.

The day trip to Imlil was another highlight. Our guide through the hike was excellent and really explained well how people lived in the area and answered all our questions very well. He helped us with a few purchases and carried our wares down the mountain on the hike. Our visit to a locals house for lunch was a highlight as they made an amazing meal for us and served it in their living room. One of the best meals of the trip.

Overall, the trip was excellent and I wouldn't change much at all. Our driver throughout, the tour of Chefchouen, and the final hike and meal in the mountains were highlights, but all in between was amazing.

Hotel Reviews

Lina Ryad & Spa

Chefchaouen

The Lina Ryad in Chefchouen was great. The location of the Ryad was excellent and views from the roof were fantastic. Both breakfast and dinner were very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Braya

Fes Medina

The Ryad Braya in Fes was also excellent and the service great. We were the only people staying at the Ryad and the workers made sure we had everything we needed. The location is quiet and close to several easy places to eat and to be picked up. The rooftop seating area is perfect for relaxing with the entire group.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Atrium & Spa

Marrakesh

The Ryad Atrium in Marrakesh was also excellent and our favorite of the 3 Ryads. Service was once again impeccable and the breakfast and dinner on the roof top were great. They treated us very well and had a very nice space to spend together as a group. The location was also great within 15 minutes of the medina.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Chefchaoeun

Chefchaouen

The guide was very thorough and provided a very personalized view of the city including showing us his childhood home. We enjoyed the tour very much.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

The tour of Fes was good, but the guide was average. He threw in several items that we later found to not be true and it soured our view on things a bit not knowing what to believe. We liked seeing the medina and he was very knowledgable but moved very quickly. We were glad to see it and definitely benefited from having a guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

The guided tour of the city and the food tour were done by the same guide and we loved them both. He did a great job explaining culture, city, customs, and food throughout. He did move fast at times through the crowd but was happy to stop for us when we wanted to slow down. We really enjoyed his knowledge and explanations.

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

The guided tour of the city and the food tour were done by the same guide and we loved them both. He did a great job explaining culture, city, customs, and food throughout. He did move fast at times through the crowd but was happy to stop for us when we wanted to slow down. We really enjoyed his knowledge and explanations.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family

Marrakesh

The day trip to Imlil was another highlight. Our guide through the hike was excellent and really explained well how people lived in the area and answered all our questions very well. He helped us with a few purchases and carried our wares down the mountain on the hike. Our visit to a locals house for lunch was a highlight as they made an amazing meal for us and served it in their living room. One of the best meals of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes

Morocco

The tour of Vloubilis was amazing and our guide there was top notch. He was extremely knowledgable and brought much of the place to life for us. We loved the ruins and the stories behind it and highly recommend this stop. The stop in Meknes was mostly unnecessary. The medina was small and underwhelming given we were seeing Fes and Marrakesh later. We didn't get into the mausoleum because of our clothing, which is our fault, but wasn't a big draw for us anyway.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Morocco

Gardens were nice but busy. We had already packed a lot into the day so didn't spend a lot of time here. They are beautiful but there were too many activities.

Quality of Experience

Guides, Drivers and Staff

Transport

This was our return trip to Iceland to experience the Eastern Fjords, the North, and the Northern West Fjords. Gummi planned our trip expertly, providing us with iconic and beautiful places to visit on our journey around some of the less-traveled places.

Thank you again for a great experience!

Hotel Reviews

Fosshótel Mývatn

Myvatn

The hotel was clean; however, the restaurant staff was not very helpful.

Authenticity & Character

It is light and airy and decorated modernly

Location

The location was very close to the lake and fit in very well with its surroundings.

Staff

While the registration staff was pleasant and friendly, I can't quite say the same for the restaurant.

Cleanliness & Comfort

Clean and comfortable.

Fosshotel Westfjords

Patreksfjörður

The hotel was clean and comfortable, but lacked hospitality.

Authenticity & Character

Neutral

Location

Not sure you can change a location, but it was located right next to a gas station and did not hold much of a view.

Staff

While the lady at the front desk was very nice, the restaurant and bar staff were rude and were not interested in their guests.

Cleanliness & Comfort

The rooms were clean and comfortable.

Hotel Hvitserkur

Hvammstangi

The hotel needs a lot of updating, but the staff was very nice, and the food was good.

Authenticity & Character

The hotel needs quite a bit of updating. It felt more like a hostel, especially when the bathrooms are not located in hotel rooms.

Location

Very remote location, but very scenic.

Staff

Very friendly and accommodating

Cleanliness & Comfort

The shared bathrooms and showers were not as clean as I would have liked.

Fisherman Guesthouse Sudureyri

Suðureyri

The hotel is very nice; however, our room lacked air circulation.

Authenticity & Character

The hotel rooms lack some character, but the location and restaurant attached were great.

Location

Loved this little town.

Staff

Friendly and accommodating

Cleanliness & Comfort

The hotel was clean and comfortable, but air circulation was lacking due to high windows that didn't open very far.

Hotel Viking

Hafnarfjordur

We stayed at this hotel last year, and it was very comfortable and pleasant. This year was not so agreable.

Authenticity & Character

This hotel has a lot of character, but seems to focus more on its restaurant than its hotel and rooms.

Location

Close to the harbor and Reyjkavik

Staff

Very friendly and accommodating

Cleanliness & Comfort

The sulfur smell was overwhelming, and the bathroom was outdated and looked unclean due to its age.

Fosshotel Eastfjords

Fáskrúðsfjörður

This was an amazing hotel. The staff were very friendly, the location was picturesque, and the restaurant, although it had a small menu, was delicious.

Authenticity & Character

The hotel fits in well with its surroundings, and the rooms are very comfortable, clean, and designed with an Icelandic theme.

Location

Right on a fjord with amazing views of the surrounding mountains.

Staff

Very friendly, our host in the restaurant was very attentive, even with a full house.

Cleanliness & Comfort

The hotel rooms, bathrooms and shared facilities are very clean and comfortable

Activity Review

Drive from {{start_location}} to {{end_location}}: Dettifoss, Krafla, & Geothermal Sights

Iceland

This drive was easy with many beautiful sights along the way. Mainly on Route 1, the ring road. Studlagil Canyon was an amazing experience with a reasonable hike and round-trip walk of about 1 1/2 to 2 hours. Gummi had us park on the East Side of the canyon, which gave us the most amazing views. You can walk down to the river's edge, which on the other side of the canyon you cannot do. From here, we went to Dettifoss and Selfoss, both beautiful waterfalls, although I preferred Selfoss as you could view the entire waterfall. Dettifoss is partially hidden. We then went to Hverir geothermal park, where our lungs were filled with the smell and sound of bubbling mud pits and steam pumping through stacks. The colors in the landscape vary widely, and the place looks like you landed on the moon! Our final stop was the Fosshotel in Lake Myvatn.

It was great to do city things in Oslo- jazz club, the opera and also see amazing scenery in the rest of Norway. Sailing through the fjords was a great way to relax while seeing unique landscape. It took a bit of digging to find things to do in Flam-- but the sauna on the fjord was great as was the nearby farm which served a delicious lunch. The mini bus tour to the outskirts of Flam was very worthwhile. Bergen is crowded with people off the cruise ships. Ausland is lovely - it doesn't take much time to see but is a worthwhile stop. The Gehringer fjord should not be missed. And we loved Trondheim- great historic sights and a lovely town. We were there in June and it was cool and rained everyday for a part of the day. Constant switching from sun to clouds and back again. Dress accordingly.

Hotel Reviews

Flåmsbrygga Hotel

Flåm

Hotel is fine. Not the best in town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kviknes Hotel

Balestrand

We came to this town just to stay in the hotel. All rooms have balconies and we were on the 8th floor and the view was amazing - we saw the town with fjords on either side. Be aware the only place to eat dinner is in their expensive restaurant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Havila Cruise

Fosnavåg

You can take this boat for more than a week but we just did one night as we are not cruise fans. The boat is lovely and there were many seating/view areas that were not crowded. The cabin was bigger than we expected. Food was fine but I wouldn't want to eat it for a week. The check in could be much improved. We were told to wait in line for half an hour to get our dinner seating assignment, only to find out there was no reserved seating for that night, which was our only night. We should have been told we did not need to go on the line. When we did go to dinner there was a wait but they don't put people on a list which is ridiculous.

Hotel Christiania Teater

Oslo

Loved this hotel. Beautiful inside and perfect location. Definitely recommend.

Authenticity & Character

Location

Park across the street- historic street- nice shopping and sights.

Staff

Cleanliness & Comfort

Radisson Blu Royal Hotel

Bergen

Hotel is in a very busy part of town. If you want to be in tourist central then it is a good location. Hotel is modern but has historic facade so it blends in.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quality Hotel Waterfront

Ålesund

Slightly out of the tourist area but a nice neighborhood. We had a huge window facing the water which really made the stay special.

Authenticity & Character

Location

Staff

Front desk not particularly friendly or helpful.

Cleanliness & Comfort

Thon hotel Nidaros

Trondheim

Great place to stay in this lovely city.

Clarion Hotel Oslo

Oslo

Great location near Munch museum and Opera House. Really nice size room , Exceptional breakfast with omlette station.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Culture & Nature Excursion by Electric Minibus

Flåm

Since Flam is basically a town made for cruise ship tourists it was great to see a more authentic part of the area. The guide was excellent. We definitely recommend this.

Quality of Experience

Guides, Drivers and Staff

Transport

Trip planning and execution was flawless. It was a tremendous adventure, and Gummi's knowledge and expertise made it all the more special. We will recommend Kimkim and Gummi to anyone and everyone who asks about traveling to Iceland.

Our trip to Iceland was an amazing experience for our family. Working with KimKim and especially Gummi made our trip so special and relaxing. I can’t imagine going on this trip without Gummi’s assistance.

From the moment we started to plan our trip Gummi was right there guiding us along, listening to our concerns and showing us the way to make our trip a success. He promptly answered our texts, showed up on time, made sure the people we needed to see were right there to help us. I feel like we really got to know and appreciate the parts of Iceland we saw and it was amazing. The lava fields and a lava cave, the fjords, the glaciers, a glacier cave, the highlands, the food and the people - such a beautiful country!!

Thank you again for an incredible trip!!

Activity Reviews

Icelandic Food Walk

Reykjavík

It was so nice to walk around Reykjavík and enjoy the local cuisine. Being able to taste the different dishes was so much fun. We did this tour at the end of our 10 day trip and we thought we had tried a great variety of food during our stay. We were still surprised by a few new dishes during the food tour.

Quality of Experience

Guides, Drivers and Staff

Víðgelmir Lava Cave Experience

Iceland

This was a highlight of our trip. I’m so glad we did this tour. The cave was fascinating and the tour guide was very informative.

Quality of Experience

Guides, Drivers and Staff

Our trip with KimKim was the trip of a lifetime! Jessica did an outstanding job and planned the best vacation for us in Korea and Japan. It could not have been any better! She listed to our needs and wants and worked to accommodate our every wish. She was extremely responsive and always eager to help us! Her details and follow through was fantastic. The trip itself was perfect for our family! We loved Seoul and Busan and wished we had planned more time in Korea. Our tour guide Jino in Busan was the best and by the time the day was done, we felt like he was a member of our family! We visited four cities in Japan and Jessica tailored our visits to each city perfectly. All of our tour guides and drivers were wonderful and so genuinely sweet and helpful. The transportation and transfers were smooth and flawless, and we appreciated not having to worry about a thing! The hotels that Jessica booked were top notch and she situated us in the best parts of town. We loved being able to walk around the areas and shop find food quickly for some late night snacks or early coffee runs. Jessica allocated the perfect amount of time at each site we visited and we were able to do so much during our trip, and we quickly realized we could not have planned such an amazing trip without her. I highly, highly recommend KimKim and our specialist Jessica. This was the most memorable trip and truly the trip of a lifetime.

Hotel Reviews

ENA Suite Hotel Namdaemun

Seoul

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Avani Central Busan

Busan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Osaka Excel Hotel Tokyu

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Solaria Nishitetsu Hotel Kyoto Premier

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Richmond Hotel Asakusa

Beautiful hotel. Rooms were lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Highland Resort Hotel & Hot spring

Fujiyoshida

Beautiful hotel and staff was extremely helpful. Rooms were lovely and clean. The Onsen and spa were closed when we were there and it was also raining so the amusement park was closed. We didn’t have much to do in the rain, so the Onsen and hotel spa would have been good options had they been open.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Osaka Castle

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji

South Korea

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day shopping tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony in Kyoto FLOWER TEAHOUSE

Kyoto

This was a beautiful experience. So glad we did this!

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village

Seoul

This was beautiful and highly informative! Our guide Billy did a wonderful job!! We loved this experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Kawaguchiko Day Trip

Fujikawaguchiko

We loved this day even though we did not have a view of Fuji. Everything was beautiful! Loved the cultural village we visited.

Quality of Experience

Guides, Drivers and Staff

Our guide also recommended a wonderful sushi restaurant for lunch. The food was incredible!

Transport

Full Day Busan Highlights Tour with Jagalchi Fishery Market

Busan

This day was outstanding! Our tour guide Jino was the absolute best - the best of our trip. Loved eating at the fish market. Busan is beautiful and it was wonderful to see everything. The sky train was great too.

Quality of Experience

Guides, Drivers and Staff

Jino!!

Transport

Authentic Sumo Experience in Tokyo: Enter the Sanctuary

Tokyo

This was so much fun and my college age kids loved this!! The two guides were outstanding and the wrestlers were fun and hilarious while also seriously teaching about sumo wrestling. My kids loved getting to train and wrestle the sumos. This was wonderful!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Tokyo: Culture, History & Local Life

Tokyo

Our tour guide was extremely knowledgeable and as with all of our guides, she genuinely wanted us to enjoy our day. We loved the beautiful places we visited.

Quality of Experience

Guides, Drivers and Staff

Transport

Dotonbori Family-Friendly Food Walk

Osaka

Loved our guide Ken. Sweet man and we enjoyed our time with him.

Quality of Experience

Guides, Drivers and Staff

Transport

Emanuela could not have planned a better trip for us. From whale watching, to a coveted kaffemik, to sleeping in front of a glacier, and our fishing expedition - every single day of this trip was better than the one before. I cannot sing the praises enough of her planning this whole thing. Listening to other people while traveling, I realized we were really doing it all, and others were missing out!

Activity Review

The majestic Nuuk fjord and fish and eat at Qoqquut

Nuuk

This was an absolutely phenomenal experience! I caught cod and red fish. We watched them clean and filet our fish, then had an incredible fine-dining-esque meal! 10/10- do this!

Quality of Experience

the food!

Guides, Drivers and Staff

Transport

KimKim did an AMAZING job at helping us plan our trip to Portugal. The team was thoughtful, communicative and attentive to all our needs. We even had on of our tours get cancelled due to vehicle malfunction but we had a blast at the Zoo. I've recommend KimKim to all my friends and family planning trips!

The Tuk TuK tour was so fun! Our guide, Bruno, was great! We were able to get know the city quickly and he recommended a great lunch spot.

The Taste of Lisboa food tour was unmatched. Our guide, Daniel, was funny, knowledgeable, and overall a great host! We ate/ drink all the best that Lisbon had to offer.

Luis, our guide for the Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit was AWESOME! We truly couldn't have gotten a better guide. He went above and beyond to ensure we saw everything we could on the tour.

We just got back from a 9-day self-drive family adventure through Iceland, and it was hands-down one of the best trips we've ever taken. From the moment we landed at Keflavík to our final night back in Reykjavík, every single detail was thoughtfully planned out, and we owe that entirely to our guide, Gumi.
From the Blue Lagoon to the black sand beaches of Reynisfjara, the basalt cliffs of Snæfellsnes, the waterfalls of the Golden Circle, whale watching in Faxaflói Bay, exploring Jökulsárlón Glacier Lagoon by amphibian boat, and even a lava cave tour, the itinerary hit every iconic spot without ever feeling rushed. Each day flowed perfectly into the next, with driving times, hotel check-ins, and activities all lined up seamlessly.
What really made this trip special was how much care Gumi put into planning. Nothing was left to chance, from picking family-friendly accommodations with the right room setups for the three of us, to building in flexibility for weather and long summer daylight hours, to making sure meals and breakfasts were included where it mattered. Whenever we had a question or needed help along the way, Gumi was right there, making sure everything ran smoothly.
Traveling with a child can make logistics tricky, but Gumi thought of everything. The pacing was perfect for our family, and we never felt overwhelmed or rushed. It's clear this wasn't just a cookie-cutter itinerary; it was crafted specifically with our family in mind.
We left Iceland with incredible memories, and we know none of it would have come together so beautifully without Gumi's expertise, attention to detail, and genuine care. If you're planning a trip to Iceland, do yourself a favor and work with Gumi. You won't regret it!

Robert was determined to get to know us and our travel wishes and needs as we were planning this trip. He helped me put together exactly the trip we wanted for the limited time that we had. Additionally, he found excellent accommodations that matched our expectations. We stayed in Split for 3 nights in a tiny hotel inside the walls of the palace. It was so comfortable, and the hosts were most accommodating. I felt like I was staying with friends. Our city guide in Split, Petar (or Pero) was most informative, amusing and well able to roll with the bored teenager. Our city guide in Dubrovnik, Marko, was also very interesting and engaging, and this time we let the teenager stay at the pool.
We had very friendly and knowledgeable drivers who showed up right on time, and Robi made sure we had the tickets we needed for the ferries and for the National Park, When I found I had left behind an important ticket, Robi took care of the problem somehow.
I feel that we were very fortunate to find such a caring and capable local specialist for our trip. We highly recommend working with Robi.