Kimkim Trip Reviews

4.8
Based on 22,748 ratings
Read 22,748 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Costa Rica was our 4th trip with KimKim and i...
Costa Rica | May 23 - Jun 1, 2026

S
Shephali w.
Chicago, IL | Reviewed on Jun 02, 2026
Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional. Read more

Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional.

Hotel Review
Koora Hotel
Monteverde

First-class boutique hotel with spectacular views and even better service. We enjoyed a two-floor suite which was beautifully appointed. The food was exceptional and the staff was kind, attentive and always accessible. Highly recommend and would absolutely stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Must do. Jay was our tour guide and was the best guide we have ever had. He was extremely knowledgeable and passionate about the flora/fauna of the region. Beautiful hike, wonderful guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

spectacular falls. kids loved swimming in the pools and climbing over the rocks. must see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Organic Farm & Spice Garden Visit
Private Organic Farm & Spice Garden Visit
Manuel Antonio

This was just ok. This experience is likely dependent on the guide. we were disappointed that we did not learn much about chocolate and coffee harvest and production and the quality of the tour and food was poor. would skip this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Manuel Antonio

This is a must do for the area. would have preferred a longer guided hike in the park with more time to enjoy the beach. the main trail is very crowded with tourists and guides. we did see numerous birds, sloths, monkeys, insects and diverse landscapes.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

Nice activity if you'd like to see the beautiful coast line by boat. The crew were very good and the catamaran is spacious and well maintained. we enjoyed snorkeling in the cove and were able to view dolphins jumping alongside the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 02, 2026

Shephali!

It is wonderful to hear that the whole family had fun! I specially love that you were able to enjoy highlights of the country, such as Arenal and Manuel Antonio, while also enjoying lesser known gems such as El Tigre.

It was a pleasure to plan and support a trip for you and we hope to continue taking you on adventures anywhere you go 🗺️

Trip to Croatia
Croatia | May 17 - May 26, 2026

Irit
Irit B.
Austin, TX | Reviewed on Jun 02, 2026
Robi was a great planner and communicator. All of our logistics ( hotels, transfers and tours) were well organized and executed. He put in a lot of effort to also give us background history of every place we visited. Our hotels were within walking distance of all the attractions we came to see so we could walk out the door and start seeing the sights. He was always available to answer and questions we had. It really made the trip go ver smoothly and without a hitch. Thank you Robi for a great... Read more

Robi was a great planner and communicator. All of our logistics ( hotels, transfers and tours) were well organized and executed. He put in a lot of effort to also give us background history of every place we visited. Our hotels were within walking distance of all the attractions we came to see so we could walk out the door and start seeing the sights. He was always available to answer and questions we had. It really made the trip go ver smoothly and without a hitch. Thank you Robi for a great vacation!!!

Activity Reviews
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

This is a highlight of Dubrovnik. Don't miss this activity as it gives you the best views of the city and the ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

This is the main reason to go to Split. It was facinating to see the palace especially the underground foundation of the Palace. Don't miss it.

Quality of Experience
Guides, Drivers and Staff
Pero was a great guide for the Diocletian tour. Very intelegent and knowledable and spoke very good English.
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 03, 2026

Hi Irit,

Thank you very much for your feedback and nice words. It was a pleasure meeting you and your son, and i am happy to hear you had a great experience in the country.
Thank you for all the fast and kind correspondence, much appreciated.
Many regards to both of you from Croatia!
THANK YOU.
Best
Robi

Iceland Trip
Iceland | May 23 - May 31, 2026

R
Radhika R.
Newark, NJ | Reviewed on Jun 01, 2026
Emanuela did an outstanding job planning our Iceland trip. From the very beginning, she worked with patience, professionalism, and attention to detail, helping us organize every aspect of our journey.
The itinerary she put together was thorough and well organized, making our entire journey smooth and hassle-free. Everything went exactly as planned, and we never ran into any issues along the way. Her recommendations for hotels and activities were excellent, and the car arrangement was...
Read more

Emanuela did an outstanding job planning our Iceland trip. From the very beginning, she worked with patience, professionalism, and attention to detail, helping us organize every aspect of our journey.
The itinerary she put together was thorough and well organized, making our entire journey smooth and hassle-free. Everything went exactly as planned, and we never ran into any issues along the way. Her recommendations for hotels and activities were excellent, and the car arrangement was comfortable and convenient.
What impressed us most was her responsiveness and dedication to customer service. When we experienced issues with our wireless network, Emanuela immediately reached out to her local contacts and ensured the problem was resolved promptly.
Thanks to Emanuela’s hard work and attention to detail, we were able to relax and fully enjoy our vacation. We truly appreciate all her support and would highly recommend her to anyone planning a trip.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jun 02, 2026

Dear Radhika,
Thank you so much for your beautiful review and for taking the time to write it.Your kind and heartwarming words truly made my day!

It was an absolute pleasure connecting with you and helping plan your unforgettable journey to Iceland. I'm delighted to hear that the trip lived up to your expectations and created such wonderful memories.

Thank you again for your trust and for sharing your experience. Wishing you many more amazing adventures ahead, and I hope our paths cross again for your next journey!
Warm regards,

Emanuela

North Iceland Adventure 2026!
Iceland | May 15 - May 21, 2026

P
Pietro L.
Los Angeles, CA | Reviewed on Jun 01, 2026
My wife and I spent a glorious 7 days exploring the Snæfellness Peninsula, Akureyri and out to Lake Myvatn with a day in Reykjavik at the end of our trip. We had the trip of a lifetime, and the major part of that was due to our local specialist extraordinaire, Guðmundur Óli, AKA Gummi. Gummi was very attentive to the vibe of the trip we were envisioning. He crafted a preliminary itinerary for us, and was great and speedy about making certain tweaks and adjustments, fine-tuning the... Read more

My wife and I spent a glorious 7 days exploring the Snæfellness Peninsula, Akureyri and out to Lake Myvatn with a day in Reykjavik at the end of our trip. We had the trip of a lifetime, and the major part of that was due to our local specialist extraordinaire, Guðmundur Óli, AKA Gummi.

Gummi was very attentive to the vibe of the trip we were envisioning. He crafted a preliminary itinerary for us, and was great and speedy about making certain tweaks and adjustments, fine-tuning the activities and sight-seeing to meet our requests. Once we arrived in Iceland, Gummi remained completely available and responsive to any of our questions, and if any problems arose he solved them in a matter of minutes, no matter what time of day. His down-to-the-minute itineraries were super helpful, as were the driving maps and personal recommendations he provided.

Iceland in and of itself, is a magical, wonderous place. In 7 days we got to see so many incredible things and experience so much that we could not have planned on our own. Even so, we know we've only scratched the surface of this beautiful country, and when we return, we'll be tapping Gummi to help us expand our explorations!!!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jun 01, 2026

Thank you for the kind review Pietro. I'v very happy to read that the trip was such a success :)
I hope you guys visit us soon again, and that time we have to make sure I have time to catch a drink or coffee with you!
Take care
Gummi

Costa Rica was wonderful. The people there a...
Costa Rica | May 12 - May 23, 2026

Christy
Christy L.
Indian Trail, NC | Reviewed on Jun 01, 2026
Costa Rica was wonderful. The people there are genuinely happy to have you there and show you their beautiful country. The first stop was Fortuna. We stayed at the Arenal Manoa and Hot Springs. None of us was ready to leave. It was fantastic, and so many things to do in Fortuna. You must get a massage. It is an open-air studio situated on the riverbank. We ziplined on the first full day. I was not sure about ziplining and almost chickened out. The guides with Sky Adventures Arenal... Read more

Costa Rica was wonderful. The people there are genuinely happy to have you there and show you their beautiful country. The first stop was Fortuna. We stayed at the Arenal Manoa and Hot Springs. None of us was ready to leave. It was fantastic, and so many things to do in Fortuna. You must get a massage. It is an open-air studio situated on the riverbank. We ziplined on the first full day. I was not sure about ziplining and almost chickened out. The guides with Sky Adventures Arenal were really fun and did not push you beyond what was comfortable; they helped you feel safe, and it was a really fun day. That evening, we had a traditional cooking class. Kathy was amazing. It was a private class, so she was able to tell us a lot about the history of the food we were making. It was one of our favorite days. On the second day, we hiked to Arenal Volcano and La Fortuna Waterfall. Our guide Melony was aceses!! She and our driver spotted a sloth- the only one we saw the whole time- a few scarlet macaws and a toucan. She seemed to really enjoy her job and was up for whatever we wanted to do. The next day was the coffee, chocolate, and sugar cane farm. It was interesting, but a long tour that covered a lot of the same things. We transferred to Nosara, and our place there was top-notch!! Our host at the Hotel Guiones was just lovely. She was so warm and welcoming. Jorge ran the front desk and was just as amazing. Henry, the chef, made magic with his food. Jorge booked a private boat for us one afternoon, and we went fishing. Such a great trip, and we caught several huge fish. They cleaned and filleted them for us. We brought them back, and Henry made a three-course, traditional Costa Rican meal for us that was the chef's kiss!! Henry makes breakfast every morning as well. I have celiac disease. He was very careful with my food and even made the most delicious GF bread I have ever eaten. We went snorkeling, and everyone saw a lot of fish and had a great time!! We had a wildlife-and-waterfall adventure hike scheduled, but it was canceled at the last minute. Be sure to check in with your excursion outfits because they do. not have your names; the agency that scheduled the tour has them, and we did not get the message. The third stop on our trip was Tamarindo. It was much more commercialized. The boys went scuba diving and had a great time. My daughter and I had a massage in our room, which was great, and walked around downtown. The beaches in Nosara and Tamarindo were super nice. The sunset was beautiful every day!! It rained a bit in the afternoons, but it never kept us from doing what we wanted to do. Every excursion had pineapple and sometimes watermelon for a snack. Best I have ever eaten, and I am from the south in the US, where watermelon is so good. Overall, it was a great trip. 100% we will visit Hotel Guones in Nosara again. I also forgot to mention that they have a chocolate shop there at the hotel that is to die for. They make their chocolate on site. I hate that we did not get more. If you have celiac disease, ask a lot of questions; people seem to be educated as to what gluten is and they can help you.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 16, 2026
Thank you for sharing, and loved reading through all your details! 🙌 It sounds like every stop delivered something special. The open-air massage on the riverbank, Kathy's private cooking class, Melony spotting that sloth — those are the kinds of moments that stick with you. And the Hotel Guiones experience in Nosara sounds amazing! Jorge booking a private fishing boat, Henry turning your fresh catch into a three-course meal, and making you GF bread from scratch? That's hospitality at its... Read more

Thank you for sharing, and loved reading through all your details! 🙌

It sounds like every stop delivered something special. The open-air massage on the riverbank, Kathy's private cooking class, Melony spotting that sloth — those are the kinds of moments that stick with you. And the Hotel Guiones experience in Nosara sounds amazing!

Jorge booking a private fishing boat, Henry turning your fresh catch into a three-course meal, and making you GF bread from scratch? That's hospitality at its finest. 🐟 🥖

So glad Costa Rica and its people treated you so well, and I have a feeling Nosara hasn't seen the last of you! Can't wait to help plan the next adventure. 🇨🇷

Dean was the best! We did a self guided tour ...
Ireland | May 21 - May 28, 2026

Onna
Onna L.
Fairhope, AL, USA | Reviewed on Jun 01, 2026
Dean was the best! We did a self guided tour and his guidance took us to the most beautiful places! When people ask, what my favorite part of the trip was…I say, I loved it all! The lush rolling green hills with sheep, the castles, the gorgeous beaches, the dramatic cliffs, the wild flowers, and the lovely sea side villages. Ireland will forever hold a place in my heart 💚 Thank you so much for this experience. Read more

Dean was the best! We did a self guided tour and his guidance took us to the most beautiful places! When people ask, what my favorite part of the trip was…I say, I loved it all! The lush rolling green hills with sheep, the castles, the gorgeous beaches, the dramatic cliffs, the wild flowers, and the lovely sea side villages. Ireland will forever hold a place in my heart 💚 Thank you so much for this experience.

Hotel Review
Doolin Inn
Doolin, Co. Clare

Lovely seaside Inn

Authenticity & Character
Beautiful seaside Inn
Location
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jun 07, 2026
Hi Onna Thank you so much for your kind words! It means the world to hear that you loved every part of your time in Ireland. From the rolling green hills and grazing sheep to the castles, beaches, cliffs, wildflowers, and charming seaside villages, it sounds like you truly experienced the magic that makes this country so special. I'm delighted that the self-guided tour helped you discover some of Ireland’s most beautiful places and create memories that will stay with you long after you've... Read more

Hi Onna

Thank you so much for your kind words!

It means the world to hear that you loved every part of your time in Ireland. From the rolling green hills and grazing sheep to the castles, beaches, cliffs, wildflowers, and charming seaside villages, it sounds like you truly experienced the magic that makes this country so special.

I'm delighted that the self-guided tour helped you discover some of Ireland’s most beautiful places and create memories that will stay with you long after you've returned home. Knowing that Ireland now holds a special place in your heart is exactly why we do what we do.

Thank you for trusting us with your adventure, and hopefully we'll have the pleasure of welcoming you back to Ireland someday for even more exploring!

Warm regards,

Dean
Ireland Walk Hike Bike

10/10 Honeymoon!
Italy | May 13 - May 23, 2026

Mikaela
Mikaela J.
Chicago, IL | Reviewed on Jun 01, 2026
My husband and I had the best time in Italy! Tasos and the kimkim team did a fantastic job from start to finish. We stayed in beautiful hotels, usually tucked away on a quiet street but still in the heart of each city. The excursions booked were all with incredibly knowledgeable guides. My favorites were an ebike tour through the heart of Tuscany and a boat ride around the Amalfi Coast. The restaurant recommendations in each city were also great, kept us away from any tourist traps. The... Read more

My husband and I had the best time in Italy! Tasos and the kimkim team did a fantastic job from start to finish. We stayed in beautiful hotels, usually tucked away on a quiet street but still in the heart of each city. The excursions booked were all with incredibly knowledgeable guides. My favorites were an ebike tour through the heart of Tuscany and a boat ride around the Amalfi Coast. The restaurant recommendations in each city were also great, kept us away from any tourist traps. The kimkim care team was super responsive during our trip as questions came up. The whole trip was so seamless, and we can't wait to use kimkim for future European travels.

Hotel Reviews
Hotel Olimpia
Venice

The best hotel breakfast! We stayed here for two nights. It's in a very better restaurants and museums, but didn't have to walk more than 25 minutes or so in any direction. convenient location, close to the train station and the part of Venice accessible by car. It did mean it was a bit further to walk to. Room was quaint and clean, and staff was very friendly.

Authenticity & Character
The best Euro breakfast!
Location
Close to train station and ferry station, but a bit further from the best restaurants.
Staff
Very friendly and knowledgeable about the city
Cleanliness & Comfort
Residenza d'Epoca Palazzo Borghesi
Siena

This is the sweetest bed and breakfast in the heart of Siena! Very close to the Siena Cathedral and main piazza, with a beautiful view of the city. I would give this hotel 5 stars, but my husband had a hard time sleeping due to some festivities in the alley behind our room both nights of our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

Loved this hotel! It's tucked away on a quiet street in the heart of the city. We walked past the Trevi fountain every night on our way back to the hotel. The breakfast was decent, and the dry cleaning service was a huge plus after traveling for several days prior.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Michelangelo
Sorrento

A very nice hotel in Sorrento! We stayed here three nights in one of the recently renovated suites. Beautiful balcony with a view, used the pools, and enjoyed drinks at the rooftop bar. Decent location, about 25 min walk to get down to the main marina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Boat Tour by Night
Venice Boat Tour by Night
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Chianti E-Bike Tour with wine tasting
Chianti E-Bike Tour with wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

KimKim did such a wonderful job with our trip...
South Korea | May 17 - May 23, 2026

M
Matt M.
Kansas City, MO | Reviewed on Jun 01, 2026
KimKim did such a wonderful job with our trip! We'd talked about traveling to Korea for years but weren't sure how to go about it, which ultimately led us to KimKim, and they made it everything we could have ever hoped for. From our private guides (Luke and Jun were wonderful!) to our cooking class and everything in-between, KimKim did such a great job. I couldn't recommend them enough. Read more

KimKim did such a wonderful job with our trip! We'd talked about traveling to Korea for years but weren't sure how to go about it, which ultimately led us to KimKim, and they made it everything we could have ever hoped for. From our private guides (Luke and Jun were wonderful!) to our cooking class and everything in-between, KimKim did such a great job. I couldn't recommend them enough.

Activity Reviews
Explore Seoul Highlights
Explore Seoul Highlights
Seoul

Jun was great! In addition to the places we had planned, he also added a few spots he thought we would personally enjoy. It was such a great first day in Seoul!

Quality of Experience
Guides, Drivers and Staff
Transport
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

This was so much fun! The cooking portion was great (as expected), but it was so much more than that. We learned some Korean language, history and customs that really made the experience come to life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Luke did such a great job with this tour! We had some rainy weather, so rather than just forcing the planned stops, he customized the tour to better match the conditions. The result was a day we'll never forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Busan

We had so much fun with Luke on this tour! His preparation, expertise and personality made the day so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jun 03, 2026

Hi Matt,
It truly means a lot to know that your trip to South Korea was filled with wonderful memories. Jun & Luke are always the best 😁

Should you, your family, or your friends visit South Korea again in the future, please don't hesitate to reach out. We'll be delighted to assist and ensure another unforgettable experience.

Wishing you all the best, and we look forward to welcoming you back someday!

Warm regards,
Jessica

Great planning. Some executional challenges.
Indonesia | May 12 - May 27, 2026

J
Jennifer S.
Phoenix, AZ | Reviewed on Jun 01, 2026
This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also... Read more

This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also we had booked a high end liveaboard boat in Komodo. Apparently the boat company decided to cancel out prepaid reservation in favor of a private charter. Again KimKim scrambled and was able to get us on another boat (of lower quality), but it made me wonder about their vetting quality of tour operators. We did get the monetary difference refunded. All that said, our online daily contact, Deta, was very polite and responsive and quite helpful along the way. I would give the whole experience 4.5 stars.

Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Jun 09, 2026
Dear Jennifer, Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall. Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to... Read more

Dear Jennifer,

Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall.

Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to grant a refund for the missed night. As a gesture of goodwill, we arranged a complimentary dinner of similar value to help offset the loss and show our commitment to your experience.

As for the Komodo liveaboard situation, this was an unfortunate operational issue at the destination level rather than a reflection of the overall quality of the tour operator itself. While the cancellation was entirely beyond our control, we understand your concerns and immediately worked to secure the best available alternative while also ensuring that the price difference was refunded. We recognize that this was not the experience you originally booked, and for that we are truly sorry.

We greatly appreciate your understanding, your constructive feedback, and the trust you placed in both mytripology and Kimkim. Feedback such as yours helps us continue improving our services.

Once again, please accept our sincerest apologies for the inconveniences you encountered, and thank you for allowing us to be part of your Indonesia adventure. We hope to have the opportunity to assist you again in the future and provide an even more seamless travel experience.

Warm regards,
mytripology team

Amazing Grad Trip
France | May 23 - May 29, 2026

F
Florissa P.
Omaha, NE | Reviewed on Jun 01, 2026
We loved all our guides especially Francy from the Cannes + Antibes all day tour. She was super sweet and helpful. Our guide from the tasting tour in Paris was super knowledgeable about the area and I got so much out of the tour. Read more

We loved all our guides especially Francy from the Cannes + Antibes all day tour. She was super sweet and helpful. Our guide from the tasting tour in Paris was super knowledgeable about the area and I got so much out of the tour.

Hotel Reviews
Hôtel West End
Nice
Hotel Brighton
Paris
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jun 01, 2026
Hi Florissa,
Thank you so much for taking the time to share this lovely feedback. It truly makes my day to hear how much you enjoyed your guides. Francy is such a gem — warm, thoughtful, and incredibly knowledgeable — so I’m thrilled to hear she made your Cannes and Antibes day so special. I’ll be sure to pass your kind words along to her.
I’m also delighted that your Paris tasting tour guide made such an impact. Those experiences are always so much richer when the guide brings the history,...
Read more

Hi Florissa,
Thank you so much for taking the time to share this lovely feedback. It truly makes my day to hear how much you enjoyed your guides. Francy is such a gem — warm, thoughtful, and incredibly knowledgeable — so I’m thrilled to hear she made your Cannes and Antibes day so special. I’ll be sure to pass your kind words along to her.
I’m also delighted that your Paris tasting tour guide made such an impact. Those experiences are always so much richer when the guide brings the history, flavors, and stories of the neighborhood to life, and it sounds like you had exactly that.
It means a lot that you shared this, and I’m so glad these guided experiences became highlights of your trip. If you ever decide to explore more of France or beyond, I’d love to help you plan the next adventure.
Warmly, Liz

A wonderful trip!
France | May 23 - May 29, 2026

S
Sylvie P.
Denver, CO | Reviewed on Jun 01, 2026
A wonderful trip! Definitely a dream come true for us. Just a few things with planning and communication that didn’t go through. We had asked for twin beds but neither of the hotels were aware of this, and the tour of Versailles said it was an e-bike tour in the itinerary which was preferable, but it was not actually e-bikes. Otherwise, everything else was amazing and we had a great time. I loved the free day in Nice and actually went to Monaco on that day, and the guided tour of... Read more

A wonderful trip!

Definitely a dream come true for us. Just a few things with planning and communication that didn’t go through. We had asked for twin beds but neither of the hotels were aware of this, and the tour of Versailles said it was an e-bike tour in the itinerary which was preferable, but it was not actually e-bikes.

Otherwise, everything else was amazing and we had a great time. I loved the free day in Nice and actually went to Monaco on that day, and the guided tour of Antibes, Cannes, and St. Paul de Vence was my favorite activity. Both of the tasting tours were great and high quality and the hotels were perfectly located. I also enjoyed the train ride and appreciated the private transport to and from the airport.

Hotel Reviews
Hôtel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Brighton
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self Guided NIGHT Experience of  the Louvre Museum  (Entrance Tickets Included)
Self Guided NIGHT Experience of the Louvre Museum (Entrance Tickets Included)
Paris
Quality of Experience
Sunset Flavors of Nice: An Evening Food Walk
Sunset Flavors of Nice: An Evening Food Walk
Nice
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Full Day Exploration of Antibes, St-Paul-de-Vence and Cannes
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Beach Day
Self-Guided Beach Day
Nice
Quality of Experience
Marais Pastry & Chocolate Tasting Experience
Marais Pastry & Chocolate Tasting Experience
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles & Farmers Market Bike Day
Versailles & Farmers Market Bike Day
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jun 01, 2026
Hi Sylvie,
Thank you so much for sharing your reflections — I’m truly glad to hear this trip was a dream come true for you. It means a lot to know that the free day in Nice, your visit to Monaco, and the guided tour of Antibes, Cannes, and St. Paul de Vence were highlights. I’m also thrilled the tasting tours, hotel locations, train experience, and private transfers all added to the experience.
I really appreciate you letting me know about the items that didn’t go as planned. I’m so sorry the...
Read more

Hi Sylvie,
Thank you so much for sharing your reflections — I’m truly glad to hear this trip was a dream come true for you. It means a lot to know that the free day in Nice, your visit to Monaco, and the guided tour of Antibes, Cannes, and St. Paul de Vence were highlights. I’m also thrilled the tasting tours, hotel locations, train experience, and private transfers all added to the experience.
I really appreciate you letting me know about the items that didn’t go as planned. I’m so sorry the twin‑bed request wasn’t communicated to the hotels — that should have been handled smoothly, and I’ll make sure this is corrected for future trips. I also apologize for the mix‑up regarding the Versailles tour. The itinerary should always reflect the correct activity type, especially when the distinction (like e‑bike vs. standard bike) matters for comfort and enjoyment.
Your feedback is incredibly valuable, and I’ll be following up with our partners to ensure these issues don’t happen again.
Most importantly, I’m so happy you still had an amazing time overall. Thank you again for trusting me with your travels — it’s truly a joy to help create these experiences for you.
Warmly, Liz, Dili and Kate

We loved Croatia.The trip was beyond our exp...
Croatia | May 7 - May 22, 2026

Leslie
Leslie H.
Seattle, WA | Reviewed on Jun 01, 2026
We loved Croatia.
The trip was beyond our expectations. We had a wonderful time with our friends Jose & Lawrence. All guides/drivers were excellent. The details in their knowledge of the Croatia history and areas we travelled was superb.
All accommodations were more than we expected with wonderful breakfast feasts. We tried pizza in many places and all were VG. The food was enjoyable and a nice variety - lots of fresh fish. I had a great 75th birthday, so many well wishes. Did a... Read more

We loved Croatia.
The trip was beyond our expectations. We had a wonderful time with our friends Jose & Lawrence. All guides/drivers were excellent. The details in their knowledge of the Croatia history and areas we travelled was superb.

All accommodations were more than we expected with wonderful breakfast feasts. We tried pizza in many places and all were VG. The food was enjoyable and a nice variety - lots of fresh fish.

I had a great 75th birthday, so many well wishes. Did a private boat ride to some of the Elafiti islands. Finished the celebration with a superb oyster feed in a beautiful restaurant.

Robi planned our trip to the Nth degree. He was always available and in close contact with us with instructions for us when, where and how to catch our transportation or meet with guides. All guides and transport people were knowledgeable and lovely.

We did finally meet up with Robi and had an enjoyable visit with him.
The 4 of us would highly recommend Robi and Kimkim for travel.

Hotel Review
Hotel Dubrovnik
Zagreb

This hotel was lovely. The staff were all knowledgeable and very friendly. Breakfast was outstanding. Nice central location to a lovely square with some shops.

Authenticity & Character
Must have been good. After staying in 11 different hotels it is hard to remember and they were all very lovely properties with great staff.
Authenticity & Character
Must have been good. After staying in 11 different hotels it is hard to remember and they were all very lovely properties with great staff.
Location
Easy access to a nice square with shops and restaurants. There was a beautiful market with fresh veggies and flowers in the early morning,
Location
Easy access to a nice square with shops and restaurants. There was a beautiful market with fresh veggies and flowers in the early morning,
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - Arrival Day / Evening
Zagreb - Arrival Day / Evening
Zagreb

We were in Zagreb for basically overnight and short morning visit for shopping. Left my walking sandals at home🤨.

Guides, Drivers and Staff
All top notch. Approachable and knowledgeable Covered all points of interest and small details.
Transport
The Mercedes van was very comfortable and easy to get in and out of.
Visit to Bled lake and Ljubljana town
Visit to Bled lake and Ljubljana town
Croatia

What can I say. Who expected to visit caves. The 2 were very different and interesting.

Quality of Experience
It was A surprise.
Guides, Drivers and Staff
There was lots of people that went on the little train and the staff made it easy to manage the on and off the transport train🤗
Transport
Made it easy to view and the journey would have taken for ever if we had to walk.
Postojna and Škocjan Caves in Slovenia
Postojna and Škocjan Caves in Slovenia
Croatia

So glad we were able to experience the caves.

Quality of Experience
The cave cavities were huge as well as the stalactites and stalagmites
Guides, Drivers and Staff
Very knowledgeable
Transport
We walked the second cave and it was totally different- all very interesting
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 03, 2026

Hi Leslie,

Thank you very much for your kind words. And it always brings a smile to my face when I hear that the trip was a great experience for our guest.
It was a pleasure meeting you all in person, and I am glad to hear you liked all the suggestions, recommendations, and that Croatia will stay in good memory.
Big thanks to all of you.
Many regards from Croatia.
Best
Robi

Amazing Indonesia trip
Indonesia | May 10 - May 30, 2026

P
Peter V.
Atlanta, GA | Reviewed on Jun 01, 2026
We had an amazing 3 week trip to Indonesia, visiting 4 islands (Java, Kalimantan, Bali, Flores/Komodo). Myriam did an excellent job planning the trip, she was very responsive both during the planning and while traveling. Everything worked out as planned and on schedule. All the guides were knowledgeable, spoke good English, though sometimes they had some difficulty understanding it. The hotels were all good. The best experiences were the Komodo and Kalimantan boat trips and Prambanan and... Read more

We had an amazing 3 week trip to Indonesia, visiting 4 islands (Java, Kalimantan, Bali, Flores/Komodo). Myriam did an excellent job planning the trip, she was very responsive both during the planning and while traveling. Everything worked out as planned and on schedule. All the guides were knowledgeable, spoke good English, though sometimes they had some difficulty understanding it. The hotels were all good. The best experiences were the Komodo and Kalimantan boat trips and Prambanan and Borobudur temples near Yogyakarta.

Hotel Reviews
FM7 Resort Hotel Jakarta
Tangerang, Banten
Authenticity & Character
Location
near airport
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tugu Malang
Malang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private Klotok Boat
Pangkalan Bun

Great food. Staff smokes a lot.

Authenticity & Character
Staff
Cleanliness & Comfort
No hot water, AC didn't always work
Taman Sari Bali Resort & Spa
Pemuteran
Authenticity & Character
Location
on beach
Staff
Cleanliness & Comfort
Sri Ratih Cottages

Breakfast was not very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golo Hill Top

Very basic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia

Food was ok, could have been better. Staff smokes a lot

Authenticity & Character
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
2 nights Liveaboard Cruise: Discover Flores & Komodo
2 nights Liveaboard Cruise: Discover Flores & Komodo
Komodo Island

The liveaboard cruise around Flores and Komodo was a fantastic highlight of the trip. The combination of on-land hikes with beautiful views and encounters with Komodo Dragons, along with snorkeling on great beaches, made it an exceptional experience. The boat and crew were nice, with the highlight being the knowledgeable team pointing out wildlife and ensuring we could take great pictures.

Prambanan: Indonesia’s Largest Shivaite Temple Complex
Prambanan: Indonesia’s Largest Shivaite Temple Complex
Yogyakarta

Visiting Prambanan was one of my favorite experiences in Yogyakarta. This Hindu temple complex is truly magnificent and a must-see for its beautiful architecture and historic significance. The guide was knowledgeable and the tour was informative, showing the highlights of this ancient cultural landmark. I thoroughly enjoyed it and would highly recommend it to anyone visiting the area.

Local specialist: Myriam Benmhaya
Myriam
Myriam Benmhaya
Local specialist in Bali, Indonesia | Replied on Jun 02, 2026

Hi Peter,

Thank you very much for your review! It was a pleasure to organize this amazing family trip :)
Indonesia is pretty far, but there are so many other islands to discover if you wish to come back one day!

Best to you 3,
Myriam

Leny is the best!!...
Japan | May 10 - May 30, 2026

R
Robert A.
Canada | Reviewed on Jun 01, 2026
Leny and her team were awesome. They arranged spectacular private tours of Tokyo and Seoul for us. We saw and experienced so many more things than we could have on our own. The guides were amazing. They went out of their way to be helpful and provide us with the best possible experience. They bridged the language barriers and explained all the cultural nuances of the sites we visited. They suggested restaurants and amazing local cuisine to try. The vans were always waiting to take us on to... Read more

Leny and her team were awesome. They arranged spectacular private tours of Tokyo and Seoul for us. We saw and experienced so many more things than we could have on our own. The guides were amazing. They went out of their way to be helpful and provide us with the best possible experience. They bridged the language barriers and explained all the cultural nuances of the sites we visited. They suggested restaurants and amazing local cuisine to try. The vans were always waiting to take us on to the next stop. The whole experience was seamless.

Leny and her team were always in contact with us throughout the trip. Confirming pickup times and guides' names and phone numbers. When we wanted to make changes to our itinerary. It was done over night. They could not have been more caring or helpful. I would strongly recommend booking with Leny.

In Tokyo, the one experience you should not miss is the Shimbuya Food Tour. It was spectacular. No one on their own could find all the small hole in the wall restaurants we ate at. The food was divine!

Activity Reviews
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo

A seamless pickup at the airport and transfer to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
West Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
West Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
Tokyo

The Meiji and Yasukuni Shrines and the Rikugien Garden were spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Shibuya Food Tour
Best of Shibuya Food Tour
Tokyo

This tour was definitely one of the highlights of our whole trip. The food was divine.

Quality of Experience
Guides, Drivers and Staff
Alex our guide was awesome. He knew so much about the food and culture of the area. We were blown away.
Transport
Explore East Tokyo: Full-Day Private Tour with Multilingual Guide
Explore East Tokyo: Full-Day Private Tour with Multilingual Guide
Tokyo

The tour was great. Wish we had more time to spend at each of the sites. Especially the Imperial Gardens

Quality of Experience
Guides, Drivers and Staff
Kashima-san was agreat guide. Very knowledgeable.
Transport
Full Day Kamakura with English Speaking Guide and Vehicle (Private)
Full Day Kamakura with English Speaking Guide and Vehicle (Private)
Tokyo

Kamakura was great, Especially the giant Buddha. Well worth seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Seoul!
Welcome to Seoul!
Seoul

Seamless pickup from the cruise ship terminal.

Quality of Experience
Guides, Drivers and Staff
Transport
Modern Seoul and Cultural Heritage Half-Day Tour (Private) Airport Pick-Up with Direct Sightseeing Transfer
Modern Seoul and Cultural Heritage Half-Day Tour (Private) Airport Pick-Up with Direct Sightseeing Transfer
Seoul

A great way to spend half a day seeing Seoul. The Lotte Tower was a highlight.

Quality of Experience
Guides, Drivers and Staff
Esther was great. She went out of her wat to ensure we had a great experience.
Transport
The Soul of Seoul: Hightlights of Korea's Heritage (Private)
The Soul of Seoul: Hightlights of Korea's Heritage (Private)
Seoul

Over whelming all the culture and heritage in Seoul.

Quality of Experience
Guides, Drivers and Staff
Esther was amazing again. Very knowledgeable.
Transport
Seoul Adventures: DMZ Tour, Korean Cuisine, And More of the City (Private)
Seoul Adventures: DMZ Tour, Korean Cuisine, And More of the City (Private)
Seoul

Everyone should experience this tour to understand the historical significance of a divided country.

Quality of Experience
Food
Guides, Drivers and Staff
Vincent was amazing. Extremely knowledgeable about the DMZ
Transport
The Alluring Nami Island (Private)
The Alluring Nami Island (Private)
Seoul

Nami Island is a very peaceful and beautiful way to spend a day. Well worth the drive outside of Seoul.

Quality of Experience
Guides, Drivers and Staff
Danny was a great guide.
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jun 05, 2026

Hi Robert,

Welcome back home! I hope you're settling back in nicely and have had a chance to catch up on some rest.

Thank you so much for your kind review. It was a pleasure helping you plan this trip for your group.

I'm delighted to hear that you enjoyed your time in Tokyo and Seoul and that the guides helped make the experience memorable. I'll be sure to share your feedback with the team—they'll be happy to hear it.

Thank you again for trusting us with your travels. We hope to help you plan another adventure in the future!

Warm wishes,
Leny

Incredible trip for our family of 9!
Costa Rica | May 22 - May 31, 2026

L
Laura P.
Center Point, AL | Reviewed on Jun 01, 2026
Our family of 9 had an incredible trip to Costa Rica thanks to Elena and Adrian. They were both helpful and communicative both during planning and while on site. Arenal Springs Resort & Spa in La Fortuna was the perfect first stop and had everything we could have wanted - hot springs on site that we visited daily, excellent service, beautiful surroundings, and a secluded peaceful environment. The buffet breakfast was delicious each morning offering tons of options. All of our excursions for... Read more

Our family of 9 had an incredible trip to Costa Rica thanks to Elena and Adrian. They were both helpful and communicative both during planning and while on site. Arenal Springs Resort & Spa in La Fortuna was the perfect first stop and had everything we could have wanted - hot springs on site that we visited daily, excellent service, beautiful surroundings, and a secluded peaceful environment. The buffet breakfast was delicious each morning offering tons of options. All of our excursions for perfect for our group - volcano hike plus waterfall (doing both back to back same day was a little much for the adults though), water water rafting and ziplining at Sky Adventure (the most memorable)! We love this property. The only downfall was it was not walkable to most restaurants and since we didn't have a vehicle it required many taxi rides. The view at La Mariposa in Manuel Antonio could not be matched, though the staff was not nearly as helpful here. We loved that it was walkable to tons of shops and restaurants though. The animals and wildlife in M.A. are spectacular, as was our guide for our nature hike in the national park. The catamaran we took was fun, though had a LOT of other people which was a bit of a bummer since we have done smaller boats in other places that felt more quaint. The bbq lunch on board was delicious though. We had the same driver the entire trip and I can't recommend Alex enough. He was always helpful and knowledgeable and offered great food recommendations. I hope we will be able to return to this beautiful country one day to explore other areas.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jun 01, 2026
Hola Laura, Thank you so much for your wonderful review! It was truly a pleasure assisting your family with this special Costa Rica adventure. We are delighted to hear that you had such an incredible experience and that both Adrián and I were able to help make your trip smooth and enjoyable from the planning stages through your time in Costa Rica. We are especially happy to hear how much you enjoyed Arenal Springs Resort & Spa, the hot springs, the beautiful surroundings, and the... Read more

Hola Laura,

Thank you so much for your wonderful review!

It was truly a pleasure assisting your family with this special Costa Rica adventure. We are delighted to hear that you had such an incredible experience and that both Adrián and I were able to help make your trip smooth and enjoyable from the planning stages through your time in Costa Rica.

We are especially happy to hear how much you enjoyed Arenal Springs Resort & Spa, the hot springs, the beautiful surroundings, and the excursions. It is wonderful to know that the white-water rafting and zip-lining at Sky Adventures were among the highlights of your trip and created lasting memories for your family.

Thank you as well for sharing your honest feedback regarding the accommodations, transportation, and catamaran experience. Feedback like yours is extremely valuable and helps us continue improving the experiences we create for our travelers.

I will be sure to share your kind words with Alex. He is an outstanding driver and host, and I know he will be thrilled to hear how much his knowledge, professionalism, and recommendations contributed to your experience.

Costa Rica has so many beautiful regions still waiting to be explored, and we would be honored to help you discover them on a future visit. Whether it is Tortuguero, Monteverde, Corcovado, Drake Bay, or another hidden corner of our country, we would love to welcome your family back.

Thank you again for trusting Serendipity Adventures with your family vacation. It was a privilege to be part of your journey.

Pura Vida!

Elena Mora
Serendipity Adventures

8 day custom tour of Japan
Japan | May 16 - May 23, 2026

Connie
Connie L.
Chicago, IL | Reviewed on Jun 01, 2026
Bella was great. She organized a custom trip through Japan for our family. She was helpful at suggestions for what might work best. We visited Tokyo, Kyoto, Osaka and Hiroshima. We had two wonderful local guides, Ms Cho and Mr Hideo. We also had two different drivers. Bella was great at keeping in contact through planning and during our trip. If you get the chance to work with her, you won’t be disappointed. Read more

Bella was great. She organized a custom trip through Japan for our family. She was helpful at suggestions for what might work best. We visited Tokyo, Kyoto, Osaka and Hiroshima. We had two wonderful local guides, Ms Cho and Mr Hideo. We also had two different drivers. Bella was great at keeping in contact through planning and during our trip. If you get the chance to work with her, you won’t be disappointed.

Hotel Reviews
Shiba Park Hotel
Tokyo

Beautiful hotel with coffee available 24 hours. That was really nice during our transition to the new time zone. Rooms are small but comfortable.

Authenticity & Character
My
Location
Staff
Very polite and helpful
Cleanliness & Comfort
We used the laundry service and it was prompt and easy. Only one washer dryer to do your own and it was always busy.
Hotel Granvia Osaka - JR Hotel Group
Osaka

Very nice rooms but pretty small. Location is great with train station essentially in your basement.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Multiple combo washer/dryer machines available for use.
Kyoto Takasegawa Bettei
Kyoto

Very nice authentic hotel with friendly staff.

Authenticity & Character
Location
A little far away from main shopping/activity. But very quiet cute area.
Staff
Only on site limited hours so makes check in a little complicated. Also they have limited breakfast available so order in advance.
Cleanliness & Comfort
Hotel Metropolitan Tokyo Ikebukuro
Tokyo

Very nice hotel. Would recommend.

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Jun 02, 2026
Dear Connie, Thank you so much for your wonderful review! 😊 Reading your comments truly made my day. It was an absolute pleasure helping your family plan and experience your journey through Japan. From Tokyo to Kyoto, Osaka, and Hiroshima, I’m so happy to hear that you enjoyed the trip and that Ms. Cho and Mr. Hideo helped make your experience even more special. I’m also grateful for your kind words about my planning and communication. My goal is always to make the process as smooth and... Read more

Dear Connie,

Thank you so much for your wonderful review! 😊

Reading your comments truly made my day.

It was an absolute pleasure helping your family plan and experience your journey through Japan. From Tokyo to Kyoto, Osaka, and Hiroshima, I’m so happy to hear that you enjoyed the trip and that Ms. Cho and Mr. Hideo helped make your experience even more special.

I’m also grateful for your kind words about my planning and communication. My goal is always to make the process as smooth and enjoyable as possible, both before and during the trip, so it means a lot to know that you felt well taken care of.

Thank you again for trusting me with your family’s adventure. It was a privilege to be part of it, and I hope the memories you created in Japan will stay with you for many years to come.

If you ever decide to return to Japan—or explore China or another part of Asia in the future—I would be delighted to help you plan another unforgettable journey.

Wishing you and your family all the best, and thank you again for your trust and support!

Warm regards,
Bella 😊

Smooth operators!
Brazil | May 18 - May 27, 2026

Sigfredo
Sigfredo F.
Atlanta, GA | Reviewed on Jun 01, 2026

Smooth operators!
Camille Terra did an excellent job coordinating everything possible, our guide in Rio, Sergio Weinman did an outstanding job. Highly recommended!

Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Jun 03, 2026

Thank you so much, Sigfredo!

It was truly a pleasure helping you and Karen plan your Brazil adventure. I'm delighted to hear that you enjoyed the trip and that Sergio helped make your time in Rio so special.

We hope to welcome you back to Brazil someday for another unforgettable journey!

Warm regards,
Camille

Kimkim did a wonderful job of helping us to plan our first to Italy!
Italy | May 15 - May 28, 2026

Lisa
Lisa D.
Pittsburgh, PA, USA | Reviewed on Jun 01, 2026
Kimkim did a wonderful job of helping us to plan our first trip to Italy. From creating an exciting itinerary to booking tours, they really planned a great trip for us. I loved that you could ask questions and make suggestions for each of the things they planned, before you even book the trip. And then a few weeks before we started our trip, Leslie was so patient with our last minute questions...and I asked a lot of them! Once we left for Italy, their daily reminder of what was on our... Read more

Kimkim did a wonderful job of helping us to plan our first trip to Italy. From creating an exciting itinerary to booking tours, they really planned a great trip for us. I loved that you could ask questions and make suggestions for each of the things they planned, before you even book the trip. And then a few weeks before we started our trip, Leslie was so patient with our last minute questions...and I asked a lot of them!

Once we left for Italy, their daily reminder of what was on our itinerary for the next day was so helpful and comforting. During the trip, they responded very quickly to real time questions during the day.

The meeting places were exactly where they said they would be. Each tour was wonderful. The driver who picked us up at the airport waited so patiently for us. The Naples food tour was so delicious and the portions were large. The guide, Sara was awesome! The driver from Naples to Sorrento was wonderful (GianFranco?) and the Pompeii tour guide was so informative and really customized our tour to what we were interested in. She knew everything about Pompeii!! Loved her! (sorry, can't remember her name). The Jewish Ghetto tour was perfect. The guide (Sara?) was so knowledgeable about everything. We loved her and the tour. The pasta making experience was so much fun. The instructors/chefs were fun and patient. Everything was so well organized. And I can't believe how easy they made it feel/seem as we made pasta. So enjoyable!! The Colosseum Tour and Sistine Chapel Tour were both well organized and informative. We loved the tour guides. The Oreste/Contadina Farm experience was lovely. Oreste was fascinating. We learned about our host and how he maintains his farm. The food was outstanding and delicious and generous.

The hotels were awesome! They were so clean and the breakfasts were all so full and delicious. An interesting thing happened when we checked into our first hotel, we entered our hotel room and there was no electricity. We called down to the front desk and found out you had to put your room card into the slot to make the electricity turn on. Ha ha!! The first hotel in Rome was lovely and charming. The Naples hotel was quirky in how you had to get into the courtyard and the pay to use the elevator. But it was so centrally located we loved it. The Sorrento hotel had the most beautiful view on its rooftop that it brought tears to my eyes!!! The hotel in Travestere was centrally located and we loved it. The courtyard to relax in was beautiful. We even liked how to use our phone to get into the hotel and to our room. And at each hotel the people were so friendly and helpful!!

Thank you Kimkim for helping make our first trip to Italy so very wonderful and memorable!!!!

Hotel Reviews
Rinuccini Relais Hotel
Naples

This is a great hotel in the middle of Naples. Great location. It was quirky regarding getting into the hotel and room but the staff was awesome in explaining all of the details.

Authenticity & Character
Location
Centrally located
Staff
So patient and friendly
Cleanliness & Comfort
Hotel Degli Aranci
Rome

We loved this hotel. It was charming and in a quiet neighborhood outside of the main part of the city of Rome. It was a 45 minute walk into the city. The breakfast was delicious and had plenty of variety. The staff were very helpful. The room was clean and it was maintained well.

Authenticity & Character
Location
Quiet neighborhood
Staff
Cleanliness & Comfort
Hotel Britannia Sorrento
Sorrento

We loved this hotel. The rooftop view was the most awesome sight!! It brought tears to my eyes. You could see so far. It was a 10 minute walk into Sorrento. When we checked in they asked us about if we needed tours etc. The boat tour they booked for us to Amalfi town and Positano was outstanding. It was a private dock and boat. The tour picked us up at the hotel and the whole experience was smooth and easy!! We had free time in both cities and we loved it. Thank you!!

Authenticity & Character
Location
Beautiful rooftop view. Easy to walk into Sorrento.
Staff
The boat tour suggestion was awesome. Thanks!!
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome

We loved this hotel. It was centrally located. The Travestere neighborhood is interesting and so close to the central part of Rome. We walked everywhere and even walked back to the Colosseum. The inside courtyard was peaceful and lovely. We sat there and read one afternoon.

Authenticity & Character
Liked using our phone to get into the hotel and into our room.
Location
Centrally located. Loved it.
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

This tour was awesome. The guide was so informative. She knew so much information. Loved it.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

It was a great tour. The tour guide was knowledgeable and patient with our questions. She helped us to maneuver in all of the crowds.

Quality of Experience
Guides, Drivers and Staff
Cooking Class in the Heart of Rome
Cooking Class in the Heart of Rome
Rome

This class was so much fun! The instructors/chefs were patient and friendly. They made the process seem so easy!! And the food was delicious.

Quality of Experience
Food
The pasta and ravioli were yummy. The sauces delicious.
Guides, Drivers and Staff
Transport
Contadina Breakfast at a Farm - 30 min from Rome
Contadina Breakfast at a Farm - 30 min from Rome
Italy

This experience was interesting and fun! The food was so delicious and plentiful. Oreste was an interesting man and was so welcoming. The experience was calming and informative. His wife drove us back to the train station.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrange for a driver from Rome to the farm or arrange for a taxi to and from Frascati train station to the farm.
Naples Street Food Tour
Naples Street Food Tour
Italy

This tour was awesome. The guide was fun and informative. The food was plentiful and delicious. SO much food! Big portions and each was yummy!

Quality of Experience
Guides, Drivers and Staff
Private Transfer from Naples to Amalfi Coast with Pompeii en route
Private Transfer from Naples to Amalfi Coast with Pompeii en route
Italy

The driver was great. He was timely and informative. Enjoyed our conversation with him. The Pompeii tour was awesome. The guide customized our tour for our interests. She was so knowledgeable! Showed us the best areas and knew everything!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome: Jewish Ghetto, Great Synagogue & Trastevere Tour
Rome: Jewish Ghetto, Great Synagogue & Trastevere Tour
Rome

This tour was our favorite! The guide was so knowledgeable. Her personal knowledge of the history of the Jews in Italy was helpful and real!! She was amazing! And we appreciated sitting in the Great Synagogue and hearing not just the history but also how the guide observes her Judaism today! Wonderful. Thank you!!

Quality of Experience
We learned so much about Judaism in Italy!!
Guides, Drivers and Staff
She knew experiences from her family also. And being Jewish was able to realistically share facts.
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 09, 2026
Hi Lisa, Oh my goodness... what a joy it was to read this review. 😊 Thank you so much for taking the time to share such a detailed account of your experience. As a travel designer, there is nothing more rewarding than hearing that a trip we worked on together became such a special memory. I found myself smiling while reading your stories—from discovering how Italian hotel electricity works with the room key (a true rite of passage for first-time visitors! 😄), to the rooftop view in... Read more

Hi Lisa,

Oh my goodness... what a joy it was to read this review. 😊

Thank you so much for taking the time to share such a detailed account of your experience. As a travel designer, there is nothing more rewarding than hearing that a trip we worked on together became such a special memory.

I found myself smiling while reading your stories—from discovering how Italian hotel electricity works with the room key (a true rite of passage for first-time visitors! 😄), to the rooftop view in Sorrento that brought tears to your eyes, to all the wonderful guides, drivers, chefs, and hosts who helped make your journey so memorable.

What makes me happiest is knowing that you felt supported throughout the entire experience. I know I received quite a few questions before departure—and please know that I genuinely enjoyed every one of them! My goal is always to make sure travelers arrive feeling confident, informed, and excited rather than stressed.

I am also delighted that so many of the experiences resonated with you. Oreste's farm, the pasta-making class, Pompeii, the food tour in Naples, the Jewish Ghetto tour—these are exactly the kinds of authentic moments that I hope travelers will remember long after they return home.

Thank you for trusting me with your very first trip to Italy. It was truly a pleasure getting to know you and helping bring this adventure to life.

Italy will always be here waiting for you, and whenever you decide it's time for your next adventure, I would be absolutely delighted to help you discover even more of this beautiful country.

Thank you again for your kindness, your trust, and for allowing me to be a small part of such wonderful memories.

A warm hug from Italy,

Leslie

7 days customized tour of South Korea
South Korea | May 23 - May 30, 2026

Connie
Connie L.
Chicago, IL | Reviewed on Jun 01, 2026
We spent 7 days in a customized South Korea tour visiting Seoul, Jeonju, the Bamboo forest and Busan. We worked with Christine at Kim Kim to plan the trip over an 6 month period. She was responsive to changes we desired during planning and helped to make it include exactly the things we desired.The only downside was she was not really responsive during the trip as it spanned a weekend. Nothing major but not quite 5 star. Our guide Jun accompanied us for the entire trip as our driver and... Read more

We spent 7 days in a customized South Korea tour visiting Seoul, Jeonju, the Bamboo forest and Busan. We worked with Christine at Kim Kim to plan the trip over an 6 month period. She was responsive to changes we desired during planning and helped to make it include exactly the things we desired.The only downside was she was not really responsive during the trip as it spanned a weekend. Nothing major but not quite 5 star. Our guide Jun accompanied us for the entire trip as our driver and tour guide. He was AMAZING! He had great knowledge of history and the sites we visited. His English was impeccable, as we speak no Korean this was important. He allowed us to flex the schedule to our needs and desires. He took a lot of photos to commemorate the tour with my camera and his and shared all of his photos. I would highly recommend Jun of you are visiting South Korea.

Hotel Reviews
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul

Beautiful clean hotel. We spent 4 nights. The room was large and beds were comfortable.

Authenticity & Character
Location
Near city hall. Lots of easy places to walk to. Close to subway station. Easy walk to Myengdong.
Staff
Very friendly. Always great you on departure and arrival.
Cleanliness & Comfort
Wonderful laundry facilities with multiple machines. Both washers and dryers. Pool was nice.
Stay Hanul Jacuzzi Private Pension

One of the most beautiful hotels I have stayed in. We stayed only one night. I wish we had stayed one more night.

Authenticity & Character
Courtyard was stunning.
Location
Staff
Cleanliness & Comfort
Paradise Hotel Busan
Busan

Nice hotel on the beach. We had a wonderful ocean view with a terrace. They close all pools daily at 11:10-11:30 for cleaning. That was inconvenient as they don’t even allow you to stay in the pool area at that time.

Authenticity & Character
Location
A little far from many attractions but on the beaches nice and lots of restaurants and shops near.
Staff
Very polite, service oriented
Cleanliness & Comfort
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Jun 30, 2026
Hi Connie, Thank you so much for taking the time to share such thoughtful feedback. I'm really happy to hear that your journey through South Korea went so well and that the itinerary worked out exactly as you had hoped after our planning process. It was truly a pleasure working with you over the months to design the trip. I also appreciate your honest note regarding my responsiveness during the trip. Since your travel dates fell over a weekend, I understand there may have been a slight... Read more

Hi Connie,

Thank you so much for taking the time to share such thoughtful feedback.

I'm really happy to hear that your journey through South Korea went so well and that the itinerary worked out exactly as you had hoped after our planning process. It was truly a pleasure working with you over the months to design the trip.

I also appreciate your honest note regarding my responsiveness during the trip. Since your travel dates fell over a weekend, I understand there may have been a slight delay in my replies at times. Thank you for your patience and understanding, and I will certainly take this as feedback to improve our communication even further going forward.

Most importantly, I’m absolutely delighted to hear your kind words about Jun. He really is an exceptional guide, and I will make sure to pass along your feedback to him—I'm sure he will be very happy to hear it.

Thank you again for your recommendation. It means a lot, and I hope we have the opportunity to help you plan another journey in the future.

Warm regards,
Christine

All of our guides were amazing. They were ma...
Israel | May 15 - May 26, 2026

S
Sally K.
Minneapolis, MN | Reviewed on Jun 01, 2026
All of our guides were amazing. They were matched so well to us. Especially to my son, which was most important to me.
We never at any time felt unsafe, which was everyone's concern when we left home. I found all three countries wonderful and the most educational . I didn't realize at my age how little I knew. It was all explained in such a way that we could remember it. Also our guide from Israel sent us a list of all the sites we saw and related them to verses in the bible, which I...
Read more

All of our guides were amazing. They were matched so well to us. Especially to my son, which was most important to me.
We never at any time felt unsafe, which was everyone's concern when we left home. I found all three countries wonderful and the most educational . I didn't realize at my age how little I knew. It was all explained in such a way that we could remember it. Also our guide from Israel sent us a list of all the sites we saw and related them to verses in the bible, which I feel was above and beyond excellence. However that doesn't take away the excellence of the other guides and also the drivers. Getting across the boarders was interesting but out our guides made it all seem okay. The Ciro airport was frightening, but George made it easy for us. I would highly recommend this Company to anyone who wants to travel to these Countries. Thank you again for making this "A Trip Of A Lifetime". Sally Kelts

Hotel Reviews
Semiramis InterContinental Cairo
cairo

The location was perfect.

Authenticity & Character
Full service
Location
Over seeing the Nile.
Staff
Extremely friendly and provided immediate service.
Cleanliness & Comfort
Holy Land Hotel - Jerusalem
Jerusalem

Except for the comfort of the beds, this was a nice place to stay. Location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
beds were uncomfortable.
SOHO MIDTOWN HOTEL
AMMAN
Authenticity & Character
Location
Staff
The staff was wonderful in each site.
Cleanliness & Comfort
Le Passage Cairo Hotel & Casino
Cairo

This place was beautiful. Sorry we didn't have much time there.

Authenticity & Character
Location
Close to the airport. So we could sleep in a little longer.
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh

Floating in the Dead Sea was amazing. Lunch was great. Sorry we couldn't have spent more time there but we just didn't have enough days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Bethlehem
Visit to Bethlehem
Israel

This was more than I could have hoped for. Our Guide was exactly what I had hoped for.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Jarash-Ajloun-Amman city tour
Amman-Jarash-Ajloun-Amman city tour
Israel
Quality of Experience
Guides, Drivers and Staff
Our guide was excellent and really knowledgeable. Also entertaining.
Transport
Cairo Airport - Cairo (Transfer)
Israel

Thank God for George.

Quality of Experience
We were so totally unprepared for what we experienced.
Guides, Drivers and Staff
They felt like family
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Israel
Guides, Drivers and Staff
Giza Pyramids Tour with Sakkara & Memphis
Giza Pyramids Tour with Sakkara & Memphis
Israel
Explore Old Cairo & Khan El Khalili
Explore Old Cairo & Khan El Khalili
Israel
Cairo  Boat Dinner on Nile
Cairo Boat Dinner on Nile
Cairo

We found the Nile River a bit dirty. But enjoyed the trip.

Guides, Drivers and Staff
Alexandria Visit From Cairo
Alexandria Visit From Cairo
Israel
Guides, Drivers and Staff
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Israel

I could only go where the carts went, but my son was able to complete it and was able to educate me on what he experienced.

Quality of Experience
Guides, Drivers and Staff
Old City Jerusalem
Old City Jerusalem
Israel

I have to admit, this was my main reason for coming to these Countries. It was everything I had ever hoped for and actually both my son and I choked up when we said goodby to our Guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Jerusalem, Mount of Olives and Mt Zion
Jerusalem, Mount of Olives and Mt Zion
Israel

Again, it was more than I expected.

Quality of Experience
Guides, Drivers and Staff
Ein Karem
Ein Karem
Israel
Quality of Experience
Guides, Drivers and Staff
Transport
Trip to Tiberias & Capernaum
Trip to Tiberias & Capernaum
Israel
Quality of Experience
Guides, Drivers and Staff
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jun 01, 2026

Dear Sally

Very happy to hear from you, I am so happy to know that I participated in giving you a nice trip, You are now our ambassador to spread good word about Jordan and about our Services.

Thank you so much for the time you took, and for your kindness of the nice words you put in for me.

Wish you all the best, till we see you again.

Samir

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.